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Charles Brockman
Charles Brockman at Shottenkirk Ford Granbury

Charles Brockman | Page 2

Sales Associate

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

Contact Me
5.0
50 Reviews

Hope this page finds you well. 7 years in the car business. Granbury is my hometown and I love taking care of the community. #KeepItLocal

Dealership Experience

7 yrs, 10 mos

Industry Experience

8 yrs, 5 mos

Specialties & Trainings

Technology Specialist

5.0

50 Reviews

Write a Review

50 Reviews of Charles Brockman

August 30, 2024

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Employee Rating

I have had various vehicles serviced here on a few occasions and I can honestly say that they have NEVER filled my washer fluid reservoir. This time that was no different but they did manage to leav More

by AO Chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Poimbeauf

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Sep 04, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-886-4966 and ask for one of our managers.

August 01, 2024

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Employee Rating

Great place to do business. Love the bronco and would work here again. Tom is awesome More

by MICHIALCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt, Brian Curtis , Melissa Cates, Tom Dyer, Keegan Ivins, Will Mooney

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Aug 02, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

July 29, 2024

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Great service, Charles is very helpful! He has sold me 2 vehicles in the last 7 months. I would recommend this dealer and my salesman Charles More

by leonmisael91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 30, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

July 02, 2024

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The dealership helped us find a new family car when we were without one after our previous one was totaled. More

by SEYMOUR.GARY
Recommend Dealer
Yes
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Jul 04, 2024

Shottenkirk Ford Granbury responded

GARY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

June 21, 2024

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I had an amazing buying experience, the whole process was fairly quick and the salesman was amazing! More

by nintendocrescendo
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jun 24, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

May 30, 2024

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No sales pressure, Charles was phenomenal and they got me what I wanted. Great experience More

by Michael G
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Recommend Dealer
Yes

Other Employees Tagged: Tom Dyer

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May 31, 2024

Shottenkirk Ford Granbury responded

Michael , thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

May 18, 2024

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Best car dealership experience I've ever had - it's very much appreciated and I can't thank everyone enough. More

by Dlatham0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis , Mike in Financing

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May 20, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

May 10, 2024

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Employee Rating

Rufino was an amazing help and stayed late for me to start the initial process. He did great by sending us to Charles the next day. Charles was amazing at helping me find what I wanted. Both men were in More

by kejs0911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rufino Ojeda

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May 13, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

May 01, 2024

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Employee Rating

Brought pickup in for large screw in tire Did service for free due to road hazard warranty and was in and out fast More

by teresadkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Holtzinger

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May 02, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 30, 2024

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We purchased a used car for our daughter. It turned out it had a mystery leak that left the back seat soaking wet. Shottenkirk graciously took the vehicle back and fixed it like new. They More

by jameskelly0495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Wofford - General Manager

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May 01, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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