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Charles Brockman
Charles Brockman at Shottenkirk Ford Granbury
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Charles Brockman | Page 3

Senior Sales Specialist

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

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5.0
32 Reviews

Hope this page finds you well. 5 years in the car business. Granbury is my hometown and I love taking care of the community. #KeepItLocal

Dealership Experience

5 yrs, 9 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

Technology Specialist

5.0

32 Reviews

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32 Reviews of Charles Brockman

November 26, 2023

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Employee Rating

Did a great job on getting us the car we want. One suggestion we were told the vehicle has features of the 304a Stealth package when it was the 303A Stealth package. Biggest difference was engine More

by WATTENBARGER84
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt , Blake Garrett, Logan Gartner, Chris Green, James Gustafson, Dalton Stidham

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Nov 27, 2023

Shottenkirk Ford Granbury responded

WATTENBARGER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 28, 2023

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Nice people. Very simple transaction. Everyone was friendly and no hard sell. I think both myself and the dealership did okay out of the deal. More

by Erichowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt , Collin Baker, Blake Garrett, Logan Gartner, Chris Green, James Gustafson, Doyle Maynard, Dalton Stidham, Blake Williams

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Oct 31, 2023

Shottenkirk Ford Granbury responded

Erichowe, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

October 03, 2023

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charles did an amazing job. will definitely be back. everything went very smoothly, and quickly More

by RAENI
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Recommend Dealer
Yes
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Oct 04, 2023

Shottenkirk Ford Granbury responded

RAENI, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

October 01, 2023

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Melissa is amazing! She was such an wonderful help and made our horrible situation bearable! More

by Msmallwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

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Oct 02, 2023

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 01, 2023

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Employee Rating

We had our car two days before it was in service. Even though I am pretty upset about that, Melissa took great care of us. She has bent over backwards for us. More

by Msmallwood
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

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Sep 06, 2023

Shottenkirk Ford Granbury responded

Msmallwood, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 11, 2023

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Employee Rating

I have looked at the Mustang I4 premium for a while; the team helped it to happen. More

by p stroempl
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alan Schwerdt

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August 08, 2023

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Amazing job. Ford service department was quick and easy. I would recommend them to anyone More

by dawn.work1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt, Melissa Cates, Wendell Gray , Collin Baker, Randy Barbee, Blake Garrett, James Gustafson, Dalton Stidham, Blake Williams

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August 03, 2023

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Your purchase is only as good as the dealership and people you purchase it from! Good thing Shottenkirk Ford is the absolute BEST! More

by aubreyc1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Collin Baker, Blake Garrett, Alan Schwerdt, Randy and MJ In service, Ryan Little in Finance, sweet lady at the front desk in service waiting area! All are 5 star awesome

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July 20, 2023

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Thank you for all the help! Charles is the best! I will always go through him for any car needs. More

by shellbug_06
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Recommend Dealer
Yes
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July 19, 2023

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Charles was very helpful! He answered all my questions and made purchasing my first car easy! More

by claireelizabethpayne21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey with financing

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