Charles Brocuglio
Charles Brocuglio at East Hartford Chevrolet

Charles Brocuglio

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Charles Brocuglio

July 07, 2025

Dealership Rating
Employee Rating

The service mechanic failed to diagnose a transmission issue that occurred 4 days after I spent 5000 on a catalytic converter. I never would have invested the 13000 that would have been required on my ve More

by RSIMPSON7
Workmanship
Recommend Dealer
No

June 27, 2025

Dealership Rating
Employee Rating

Jessica Montez is wonderful. Always ready ro help. Professional and pleasant. Always keep us informed about the repair from beginning to end. She never gets annoyed. You can te More

by Ciaobella2758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

June 14, 2025

Dealership Rating
Employee Rating

Very good Services Nice work Ebert time IAM come here i filling very happy you boss need pay more money for Every worker in there More

by CHUGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

June 12, 2025

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Employee Rating

I can't say enough good things about my experience despite my unfavorable outcome with my vehicle. Chuck and staff have been nothing short of absolutely amazing. It's wonderful to come to a clean and More

by babymoni1728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

June 08, 2025

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Employee Rating

I don’t know who Charles is, but the dealership has always been very fair, especially when it comes to recalls More

by donnalessig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

June 07, 2025

Dealership Rating
Employee Rating

Jessica was great she had wonderful customer service skills we actually had some good laughs! More

by DUTTON672
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

June 03, 2025

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Employee Rating

The service was noticeably lacking in professionalism, failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, w More

by charliecolon860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Mancini, Jessica Montez , Daniel

June 02, 2025

Dealership Rating
Employee Rating

When I go for an oil change, they treat me like a king. They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people t More

by boxxcuttern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

June 02, 2025

Dealership Rating
Employee Rating

Good job solution for my problem is my car. No tube que esperar mucho tiempo. More

by MOISESMORALE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

May 29, 2025

Dealership Rating
Employee Rating

Very upset. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. More

by Jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Montez

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