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Charles Brocuglio
Charles Brocuglio at East Hartford Chevrolet

Charles Brocuglio | Page 2

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
186 Reviews
4.7

186 Reviews

Write a Review

186 Reviews of Charles Brocuglio

June 16, 2026

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Employee Rating

Great job, answered all my questions and took care of my truck. I was very happy with the service. More

by PCASTAGNA648
Service Price Transparency
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Recommend Dealer
Yes
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Jun 16, 2026

East Hartford Chevrolet responded

Thank you for your feedback. We’re glad our team answered your questions and took care of your Chevrolet Silverado 1500. Please let us know if you need anything else.

June 11, 2026

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Employee Rating

Quick, easy, and painless Got me in right away, and I had my truck back the next day. More

by yankeesdave70
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 11, 2026

East Hartford Chevrolet responded

We’re glad we could get you in promptly and have your Chevrolet back the next day. Thank you for choosing us for your service needs and sharing your experience.

June 07, 2026

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Employee Rating

Everyone was great and extremely helpful Charles was very attentive to what was needed and offered great advice for the problems More

by JERRYCHO80
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 07, 2026

East Hartford Chevrolet responded

Thank you for the five star review. We’re glad Charles provided attentive support and practical advice for your Chevrolet Equinox. Please let us know if there’s anything else we can do for you.

June 04, 2026

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Employee Rating

Went in for a diagnostic but feel the best available option for my car issue was not presented to me. The quote was extremely high and upon receiving another diagnosis on the same issue, I believe you g More

by SUPERHEROE723
Recommend Dealer
No

Other Employees Tagged: Charles Brocuglio

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Jun 11, 2026

East Hartford Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 04, 2026

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Fantastic as always! Staff is extremely friendly. I was in and out in about an hour. More

by DLF1964
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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Jun 04, 2026

East Hartford Chevrolet responded

Thank you for returning for service on your Chevrolet Colorado. It’s great to know our team made your visit smooth and efficient. We look forward to helping you again soon.

June 03, 2026

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Employee Rating

Great customer service and fast work very detailed on what they did def my favorite please More

by APINOS2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez, Joe Bisaillon

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Jun 03, 2026

East Hartford Chevrolet responded

Thank you for making us your favorite for Chevrolet 2500 service and for recognizing our attention to detail and quick turnaround. Jessica will be pleased to hear her thorough explanations stood out to you. We’re here whenever you need us again.

May 31, 2026

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Employee Rating

Thanks What more is there to say. It was an oil change and I gave you a 5. More

by yleger52
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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May 31, 2026

East Hartford Chevrolet responded

Your five-star review of the Chevrolet oil change motivates our service team. Charles is happy to hear the oil change met your expectations. We look forward to assisting you with future maintenance.

May 30, 2026

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Employee Rating

Chuck addressed my concerns about a front brake job and shared the mechanics findings with me. Process went smoothly and repairs were completed while I waited. Jessica was great at returning my scheduling More

by BRUCESABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

East Hartford Chevrolet responded

We’re happy Charles addressed your front brake concerns and explained the mechanic’s findings. It’s great to know the repairs on your Chevrolet Malibu were completed while you waited and our team returned your scheduling voicemail promptly. Thank you for the five-star rating.

May 29, 2026

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Always an excellent experience and Charles always makes sure my maintenance schedule is up to date More

by linedog70
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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May 29, 2026

East Hartford Chevrolet responded

It’s great to know that Charles keeps your Chevrolet maintenance schedule on track. Thank you for the five-star review and for highlighting his dedication. We look forward to servicing your vehicle again.

May 27, 2026

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Employee Rating

Great Had a great experience with car service, oil change was fast, Chuck was great to work with More

by KGENTILE8288
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

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May 27, 2026

East Hartford Chevrolet responded

Thank you for sharing your feedback. We’re thrilled that your Chevrolet Equinox oil change was quick and that Charles provided excellent support. We look forward to assisting you again.

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