Charles Brocuglio
Charles Brocuglio at East Hartford Chevrolet

Charles Brocuglio

Service Advisor

East Hartford Chevrolet

585 Connecticut Boulevard
East Hartford, CT 06108

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4.7
94 Reviews
4.7

94 Reviews

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94 Reviews of Charles Brocuglio

June 03, 2025

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Employee Rating

The service was noticeably lacking in professionalism, failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, w More

by charliecolon860
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Mancini, Jessica Montez , Daniel

June 02, 2025

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Employee Rating

When I go for an oil change, they treat me like a king. They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people t More

by boxxcuttern
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

June 02, 2025

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Employee Rating

Good job solution for my problem is my car. No tube que esperar mucho tiempo. More

by MOISESMORALE58
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

May 29, 2025

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Employee Rating

Very upset. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. More

by Jd
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Jessica Montez

May 22, 2025

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Fast service, responds to each question. Offered a place to do my work while waiting More

by Mimas love
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Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

May 21, 2025

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Employee Rating

Took a minute to troubleshoot the problem but they got it done happy with the service More

by JIMMY.GREEN
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Montez

May 14, 2025

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Employee Rating

Love working with Jessica and all the salesman. Service is great and very accommodating 3rd vehicle we have purchased from you. More

by jimscully1
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

May 04, 2025

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Employee Rating

Very helpful. Great service. Went the extra mile to solve the problem with my truck. More

by Ktweedy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mancini, Jessica Montez

April 27, 2025

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Employee Rating

They treat me well. They take good care of my car. They advised me of any issues with my car. When I have issues, they always will fit me in. More

by SWT1964
Recommend Dealer
Yes

Other Employees Tagged: Charles Brocuglio

April 19, 2025

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Employee Rating

This dealership is not worth a dime since the name change. Don't care about customers. More

by JUICE
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Frank Mancini, Jessica Montez

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