

Charles Brocuglio
Service Advisor
East Hartford Chevrolet
585 Connecticut Boulevard
East Hartford, CT 06108
94 Reviews
Write a Review94 Reviews of Charles Brocuglio
June 03, 2025
The service was noticeably lacking in professionalism, failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, w failing to meet even the most basic standards expected in a customer-focused environment. The staff appeared frustrated, disengaged, and untrained, which contributed to a frustrating experience. Overall, the entire experience was disappointing and did not live up to the expectations I had of Chevrolet. More
Other Employees Tagged: Frank Mancini, Jessica Montez , Daniel
June 02, 2025
When I go for an oil change, they treat me like a king. They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people t They offer me coffee talk about the weather and they fixed my truck the way that I want them to. They really pay attention to detail and the people there are really nice. I will forever bring my vehicle there to be serviced More
Other Employees Tagged: Frank Mancini, Jessica Montez
June 02, 2025
Good job solution for my problem is my car. No tube que esperar mucho tiempo. No tube que esperar mucho tiempo. More
Other Employees Tagged: Frank Mancini, Jessica Montez
May 29, 2025
Very upset. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. Issue not fixed. I'll call chuck tomorrow for service. Not happy with dealership. More
Other Employees Tagged: Jessica Montez
May 22, 2025
Fast service, responds to each question. Offered a place to do my work while waiting Offered a place to do my work while waiting More
Other Employees Tagged: Frank Mancini, Jessica Montez
May 21, 2025
Took a minute to troubleshoot the problem but they got it done happy with the service done happy with the service More
Other Employees Tagged: Jessica Montez
May 14, 2025
Love working with Jessica and all the salesman. Service is great and very accommodating 3rd vehicle we have purchased from you. Service is great and very accommodating 3rd vehicle we have purchased from you. More
Other Employees Tagged: Frank Mancini, Jessica Montez
May 04, 2025
Very helpful. Great service. Went the extra mile to solve the problem with my truck. Great service. Went the extra mile to solve the problem with my truck. More
Other Employees Tagged: Frank Mancini, Jessica Montez
April 27, 2025
They treat me well. They take good care of my car. They advised me of any issues with my car. When I have issues, they always will fit me in. They take good care of my car. They advised me of any issues with my car. When I have issues, they always will fit me in. More
Other Employees Tagged: Charles Brocuglio
April 19, 2025
This dealership is not worth a dime since the name change. Don't care about customers. change. Don't care about customers. More
Other Employees Tagged: Frank Mancini, Jessica Montez





