Charles Draper | Page 29

Quick and Easy Lakeland VW made it quick and easy to purchase our new vehicle. They are all very knowledgeable and are some if the most friendly people I've come acr Lakeland VW made it quick and easy to purchase our new vehicle. They are all very knowledgeable and are some if the most friendly people I've come across at dealerships. More

by JAMESJEROME Verified Customer Verified Customer

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Great Experience Very informative, patient, easy to talk with, tried really hard to give me the best deals. Had me test drive before hand to make sure nothing was wron Very informative, patient, easy to talk with, tried really hard to give me the best deals. Had me test drive before hand to make sure nothing was wrong with the car and it was all to my liking - there were a few small minor thing but they said they would fix them no problem and even filled my tank up with a full tank More

by JENNIFER.M.APLIN Verified Customer Verified Customer

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The buying proces felt like if I was back home. I went different places trying to find the car that wanted lack of honesty was the common denominator everytime. So I didn't last on the other pla I went different places trying to find the car that wanted lack of honesty was the common denominator everytime. So I didn't last on the other places. Some friend sugested me to go there so I left a msg and Bradley Frezier answered. He was awesome l, he nade us feel like we were part of the family. Everyone in fact were very helpfull and knowledgable. I went out there feeling that I made the right choice. And going for more now my wife wants to change cars in 6 months hopefully I get to meet with the same team. More

by ierazo1 Verified Customer Verified Customer

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Great customer service Fast and friendly service . I got exactly what I was looking for , for the right price. Israel was great to work with and very patient. Fast and friendly service . I got exactly what I was looking for , for the right price. Israel was great to work with and very patient. More

by JESSICAFERGUSON Verified Customer Verified Customer

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Good experience Minimal fuss. Everyone was quite nice and efficient. I have to say this is the first good experience I have had buying a car. Well done folks. Minimal fuss. Everyone was quite nice and efficient. I have to say this is the first good experience I have had buying a car. Well done folks. More

by deborahkdoyle Verified Customer Verified Customer

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2014 Passat SEL purchase. Dave is a Great upfront representative for your dealership. He and the others involved with our used car purchase made our buying experience very smoo Dave is a Great upfront representative for your dealership. He and the others involved with our used car purchase made our buying experience very smooth. More

by ROBERT.MYHRER Verified Customer Verified Customer

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Great experience! No pressure, no haggling! Great customer service. Just a little wait on the finance section, but once we got into the finance office, it was a very smooth process! Great customer service. Just a little wait on the finance section, but once we got into the finance office, it was a very smooth process! More

by ERIC.SIMMONS.LXFF Verified Customer Verified Customer

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Absolutely AMAZING service!!! This dealership was highly recommended to me by a friend and I was not disappointed. It was an amazing experience, quick, efficient, and honest with p This dealership was highly recommended to me by a friend and I was not disappointed. It was an amazing experience, quick, efficient, and honest with prices and cars. Hirem was our sales man and he was phenomenal! I highly highly recommend this dealership! More

by AFAYTH2187 Verified Customer Verified Customer

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Our 3rd VW from Lakeland VW We just purchased our 3rd VW from Lakeland VW, and this brings the total to 5 of you include our extended family. So far we have yet to ever trade one We just purchased our 3rd VW from Lakeland VW, and this brings the total to 5 of you include our extended family. So far we have yet to ever trade one in, all are running great and continue to serve us well. The purchase this time was for our daughter’s first car, and she is thrilled with her Golf. As always Jeff Havard and the entire team at Lakeland VW were awesome. The genuine friendly atmosphere of this team blows away the typical car buying stereotypes, and that has always been fine by us. We are proud to be part of the Lakeland VW family. And when our other daughter is old enough to drive, I’ll be back for a car for her. Do yourself a favor if you need a car, GO TO LAKELAND VW AND GET TO KNOW THESE FOLKS!!! More

by cpennington Verified Customer Verified Customer

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Saved the best for last! I left Lakeland VW for last. I shouldn’t have. I read the 1 star reviews for this place and decided I would look elsewhere. But I couldn’t get the dea I left Lakeland VW for last. I shouldn’t have. I read the 1 star reviews for this place and decided I would look elsewhere. But I couldn’t get the deal I was looking for. So 4 dealerships later I decided to stop at Lakeland VW, a 3 hour drive for me. After arriving I was greeted by Charles Draper in a very quiet showroom and he introduced me to sales rep Hiram Mounier. Right off the bat Hiram went to retrieve the GTI I was interested in. We test drove it, talked about some features, and exchanged some pleasantries. Back at Hiram’s desk he presented the price I was looking for for my trade-in and even better the sales price of the GTI didn’t change from the conversation I had on the phone earlier with internet specialist Michelle. I was sold. In another office Charles fired up the printer and began the slew of paperwork. I had come with an approved loan from VW Credit and this made things easier. Charles' demeanor made it easy to look over the paperwork and I felt he was honest with me, pointed out some options but never pressured me to buy anything. I was in and out in less than 2 hours. I had arrived late in the day, as I drove off with my new GTI and a huge grin it was refreshing to see Charles and Hiram driving away in their respective VW cars too. Glad to see they stand by the brand they sell. 10/10 would buy from Lakeland VW again. I felt no pressure, no anxiety and things went smoothly. More

by cumulusflyer Verified Customer Verified Customer

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