Charles English Jr.
Charles English Jr. at Clay Cooley Nissan

Charles English Jr.

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Charles English Jr.

August 04, 2025

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Employee Rating

Good customer service everyone was polite I went there for oil change, and I was only there no more than an hour. Good customer service. Everything was done very well. More

by annetteleigh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Clay Cooley Nissan responded

Hello Annetteleigh02, Thank you for your positive feedback. We're glad to hear that our team provided polite and efficient service during your oil change, and that your visit was completed smoothly within an hour. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Nina Tho mas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 28, 2025

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Great customer service. Is was fast oil change and they keep you updated with the process. More

by esie1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Clay Cooley Nissan responded

Hello Esie1982, Thank you for your positive feedback! We're glad to hear you experienced fast service and appreciated our updates throughout the oil change process. Providing efficient and transparent service is our priority, and we're pleased it met your expectations. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

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I have to thanks Clay cloy for sure they have good cars and nice downtown payment i have got one of my dream car More

by chitonyjuma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2025

Clay Cooley Nissan responded

Hello Chitonyjuma, Thank you for sharing your positive experience. We're delighted to hear that Clay Cooley helped you find your dream car and that you appreciated our downtown location and payment options. Customer satisfaction is our top priority, and we're glad we could assist in making your purchase enjoyable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 04, 2025

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Everyone we talked to was friendly and kind . Customer service is excellent. They definitely take their time on trying to help their customers. More

by salgadodalia70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abel

Jun 06, 2025

Clay Cooley Nissan responded

Hello Salgadodalia70, Thank you for your kind words. We're glad to hear that our team was friendly and took the time to assist you thoroughly. Providing excellent customer service is our priority, and it's rewarding to know you felt well-supported during your visit. We appreciate your positive feedback and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 30, 2025

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All the staff is very professional and helpful. Always answering my questions and explaining what needs to be done. More

by ilenemckay49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Thomas

Jun 02, 2025

Clay Cooley Nissan responded

Hello Ilenemckay49, Thank you for your kind words. We are glad to hear that our staff has been professional and helpful in answering your questions and explaining the necessary steps. Providing excellent service and clear communication is our priority, and we appreciate your positive feedback. If you have any further questions or need assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OL M/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 28, 2025

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Employee Rating

Driver side bird view camera wasn’t working and Leo knew exactly what was wrong with my vehicle, ordered the part for me and send me on my way. Once the part arrived he called me back to get it installed an More

by maurovalle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Clay Cooley Nissan responded

Hello Maurovalle3, Thank you for your positive feedback. We're glad Leo could quickly identify the issue with your bird's eye camera and handle the repair efficiently. We strive to provide prompt and knowledgeable service to get you back on the road as soon as possible. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comese eclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 07, 2025

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Great customer service and very friendly and knowledgeable! Will definitely refer a friend soon as possible! More

by JAQUATIA73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hensley

Feb 12, 2025

Clay Cooley Nissan responded

Hello Jaquatia73, Thank you for your wonderful feedback! We're thrilled to hear that you found our customer service to be great, friendly, and knowledgeable. It's always our goal to provide exceptional experiences, and your willingness to refer a friend means the world to us. We look forward to serving you and your friends in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 30, 2025

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The buying experience was totally awesome. Didn’t take long to test drive and purchase the vehicle. More

by donniemcdonald778@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2025

Clay Cooley Nissan responded

Hello Donniemcdonald778@yahoo.com, Thank you for your fantastic review! We're thrilled to hear that your buying experience was totally awesome. It's great to know that the process of test driving and purchasing the vehicle was quick and efficient for you. We strive to provide a seamless experience for all our customers, and your feedback reinforces our commitment to excellence. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 08, 2025

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Employee Rating

Experience was favorable, people friendly, workable , took 8 hours, second car I’ve bought from them More

by pepper17172000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Gonzalez

Jan 10, 2025

Clay Cooley Nissan responded

Hello Pepper17172000, Thank you for sharing your favorable experience with us! We're delighted to hear that our friendly team made your visit enjoyable and that you found the process workable. We're especially thrilled to know that this is your second car purchase from us! Your continued trust means a lot to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

January 08, 2025

Dealership Rating
Employee Rating

Excellent service providing detailed information about the Honda 2020 CRV we purchased! Very excited about the new purchase! More

by MARY.ERNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Clay Cooley Nissan responded

Hello Mary.ernie, Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service and found detailed information about the Honda 2020 CR-V helpful. Your excitement about your new purchase truly makes our day. If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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