Charles Hassoun

Marjia was great and know what really customer service is. She is very caring and shows compassion is. She is very caring and shows compassion More

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I been coming to this dealership since I bought my truck, I love there service and never had a problem with any of the staff. I love there service and never had a problem with any of the staff. More

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Great customer service! We have always gone to Shamley now Group 1 for our purchases and services! We have always gone to Shamley now Group 1 for our purchases and services! More

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Got my oil change done and oil was all on the bottom of the pan, vehicle and splash plate. There was literally a puddle of oil sitting in the splash plate/ skid plate. Almost as if they didn’t even try to the pan, vehicle and splash plate. There was literally a puddle of oil sitting in the splash plate/ skid plate. Almost as if they didn’t even try to wipe it off or clean up the mess that was made. More

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Excellent service from all the employees. Had my oil change and they came to my house and picked up and droped off when finished. They send you full details of what u need to fix the amount. Had my oil change and they came to my house and picked up and droped off when finished. They send you full details of what u need to fix the amount. Very easy no hassle and quick service. Awesome service. More

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As per the dealership, the personal provided great customer service, knowledgeable, fast service, and worked with us as to get a great deal. Our salesperson was the greatest. customer service, knowledgeable, fast service, and worked with us as to get a great deal. Our salesperson was the greatest. More

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Great customer treatment and service. Reallt appreciate when service is conducted in timely manner without appointment. Reallt appreciate when service is conducted in timely manner without appointment. More

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Dealership always gives the best price on oil changes without coupons....so I always bring my car every 5,000 miles for synthetic oil without coupons....so I always bring my car every 5,000 miles for synthetic oil More

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Always very nice and respectful, plus service is fast and reliable. I always get a great experience reliable. I always get a great experience More

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My husband and I love Group 1 Ford of El Paso because they have an awesome selection of vehicles and the best service department!! The service department does an excellent job of explaining what needs to they have an awesome selection of vehicles and the best service department!! The service department does an excellent job of explaining what needs to be done for your car. They are courteous and very professional! We bought our King Ranch Ford Explorer 3.5 years ago and will purchase another from them in the future!! Their app works great too keeping you informed about your vehicle!! A+++ Dealer More

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