Charles Hassoun

Excellent service from all the employees. Had my oil change and they came to my house and picked up and droped off when finished. They send you full details of what u need to fix the amount. Had my oil change and they came to my house and picked up and droped off when finished. They send you full details of what u need to fix the amount. Very easy no hassle and quick service. Awesome service. More

Report | Print

As per the dealership, the personal provided great customer service, knowledgeable, fast service, and worked with us as to get a great deal. Our salesperson was the greatest. customer service, knowledgeable, fast service, and worked with us as to get a great deal. Our salesperson was the greatest. More

Report | Print

Great customer treatment and service. Reallt appreciate when service is conducted in timely manner without appointment. Reallt appreciate when service is conducted in timely manner without appointment. More

Report | Print

Dealership always gives the best price on oil changes without coupons....so I always bring my car every 5,000 miles for synthetic oil without coupons....so I always bring my car every 5,000 miles for synthetic oil More

Report | Print

Always very nice and respectful, plus service is fast and reliable. I always get a great experience reliable. I always get a great experience More

Report | Print

My husband and I love Group 1 Ford of El Paso because they have an awesome selection of vehicles and the best service department!! The service department does an excellent job of explaining what needs to they have an awesome selection of vehicles and the best service department!! The service department does an excellent job of explaining what needs to be done for your car. They are courteous and very professional! We bought our King Ranch Ford Explorer 3.5 years ago and will purchase another from them in the future!! Their app works great too keeping you informed about your vehicle!! A+++ Dealer More

Report | Print

Dealership is very clean, service advisor was very respectful and courteous. Felt very comfortable with his attitude. I commend Jerrymiles Esmele respectful and courteous. Felt very comfortable with his attitude. I commend Jerrymiles Esmele More

Report | Print

No communication on the vehicle and status. Showed the vehicle was completed and dropped off but was not. Manager called after a message was sent to GM but didn't seem to care or want to make Showed the vehicle was completed and dropped off but was not. Manager called after a message was sent to GM but didn't seem to care or want to make it right. Just horrible customer service all around. More

Report | Print

Great service and amazing attention to the customer! Would highly recommend to everyone looking to invest in a new car! Would highly recommend to everyone looking to invest in a new car! More

Report | Print

Dealership has always exceeded expectations. Professional and courteous treatment with prompt service. Definitely returning customer. Professional and courteous treatment with prompt service. Definitely returning customer. More

Report | Print