Charles Perkins | Page 10

Pursuit of Excellence Charles, you're the best...continue to give excellence at Lexus service department! Lexus management give him a raise and promotion! The excellent cus Charles, you're the best...continue to give excellence at Lexus service department! Lexus management give him a raise and promotion! The excellent customer seevice and quality of work is the reason why I drive frim Dallas to Houston to keep getting my car service there. More

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Typical Lexus service The reason that I got another Lexus instead of one of the other cars that I looked at was Lexus service. Nobody else even tries to match it. As is alw The reason that I got another Lexus instead of one of the other cars that I looked at was Lexus service. Nobody else even tries to match it. As is always the case, the Lexus service team is diligent and efficient. The interaction that this review is based on was service for regularly-scheduled maintenance. All I had to do was leave the car out front and leave the keys for them. They came and got the car, did their work, and returned it before I ever even got off a conference call. I had almost forgotten just how stellar they were. More

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Amazing Westside Lexus Friendly people from the point of the sale, to financing, to explanation of the automobile's features and of course the very best service and even bod Friendly people from the point of the sale, to financing, to explanation of the automobile's features and of course the very best service and even body shop...if you have a fender bender. More

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Best in the business! Courteous, professional and prompt. They provide a comprehensive vehicle action plan that includes an in-depth inspection of the vehicle. Westside L Courteous, professional and prompt. They provide a comprehensive vehicle action plan that includes an in-depth inspection of the vehicle. Westside Lexus has cornered the market on exemplary customer service. Other dealerships should take note! More

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Speedy service Appreciate Jeff Margolis making an appointment for me to rekey my car keys on theft of my purse. Thanks to Charles Perkins, the service consultant fo Appreciate Jeff Margolis making an appointment for me to rekey my car keys on theft of my purse. Thanks to Charles Perkins, the service consultant for taking good care of me. Able to have everything done in an hour!!! More

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First Lexus CT Maintenance My first ever Lexus maintenance trip exceeded my expectations - both in the amount of time it took and in the quality and comprehensiveness of service My first ever Lexus maintenance trip exceeded my expectations - both in the amount of time it took and in the quality and comprehensiveness of service. More

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Lexus owner I have been very pleased with every aspect of the purchase service and the actual Lexus vehicle. I am am a Lexus owner for life. I have been very pleased with every aspect of the purchase service and the actual Lexus vehicle. I am am a Lexus owner for life. More

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Lady loves the pursuit of perfection Mr Charles Perkins is just the best. Whenever I go in, he is very understanding and respectful. He constantly keeps me informed on the progress of tec Mr Charles Perkins is just the best. Whenever I go in, he is very understanding and respectful. He constantly keeps me informed on the progress of techs when my vehicle is in the shop. More

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Five Star Service Westside Lexus service department is the best! Two weeks ago, I went to a Dallas Lexus service to get a routine oil and gas check and it did not come Westside Lexus service department is the best! Two weeks ago, I went to a Dallas Lexus service to get a routine oil and gas check and it did not come close to Westside Lexus. I decided I would rather drive over 200 miles to Houston before I return to that particular dealership service. I can say it enough how my service advisor Charles Perkins go above and beyond to provide consistent "Lexus Pursuit of Excellence" customer service and standards. Thank you so much.... Please give Charles Perkins a bonus and raise. More

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Great service! I love the confidence in knowing that my car is getting quality service and I'm given great customer service. The loaner car is great when you can't I love the confidence in knowing that my car is getting quality service and I'm given great customer service. The loaner car is great when you can't sit around and wait. More

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