Charles Perkins | Page 9

Excellent service and completed work in a very timely manner My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting m My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting my service done promptly and as promised. More

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New Car Follow Up Service ... Excellent My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. The waiting area is pleasant and quiet. More

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Timely and competent Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. More

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Great service at Westside The service was handled professionally, with courtesy and on time. No surprises, which is important. Being able to use a loaner vehicle made it that m The service was handled professionally, with courtesy and on time. No surprises, which is important. Being able to use a loaner vehicle made it that much easier. More

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Efficient, courteous and fast. Just what I said above--great place to wait for the service. It is comfortable, provides drinks, wi-fi and all the amenities. Service is great. I am d Just what I said above--great place to wait for the service. It is comfortable, provides drinks, wi-fi and all the amenities. Service is great. I am driving my 5th Lexus--love them! More

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Service for lexus es350 Periodic Service for 2015 lexus. One of the tires had a nail and could not be repaired. It Needed a new rire and alignment. It took 4.5 hours. TOO LO Periodic Service for 2015 lexus. One of the tires had a nail and could not be repaired. It Needed a new rire and alignment. It took 4.5 hours. TOO LONG More

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Professional and Very Stress Free. Mr. Jeff Margolis was very professional, informative and stress free to looking and making up my mind about a new Lexus. I felt no pressure of having Mr. Jeff Margolis was very professional, informative and stress free to looking and making up my mind about a new Lexus. I felt no pressure of having to select a new Lexus, when I did see one that might interest me, he was very informative about the vehicle. I highly would recommend him to people I know who are looking for a new car, because I feel Lexus is the best car on safety and dependability along with great customer service. I love Lexus! More

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Pursuit of Excellence Charles, you're the best...continue to give excellence at Lexus service department! Lexus management give him a raise and promotion! The excellent cus Charles, you're the best...continue to give excellence at Lexus service department! Lexus management give him a raise and promotion! The excellent customer seevice and quality of work is the reason why I drive frim Dallas to Houston to keep getting my car service there. More

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Typical Lexus service The reason that I got another Lexus instead of one of the other cars that I looked at was Lexus service. Nobody else even tries to match it. As is alw The reason that I got another Lexus instead of one of the other cars that I looked at was Lexus service. Nobody else even tries to match it. As is always the case, the Lexus service team is diligent and efficient. The interaction that this review is based on was service for regularly-scheduled maintenance. All I had to do was leave the car out front and leave the keys for them. They came and got the car, did their work, and returned it before I ever even got off a conference call. I had almost forgotten just how stellar they were. More

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Amazing Westside Lexus Friendly people from the point of the sale, to financing, to explanation of the automobile's features and of course the very best service and even bod Friendly people from the point of the sale, to financing, to explanation of the automobile's features and of course the very best service and even body shop...if you have a fender bender. More

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