Charles Perkins | Page 9

Waiting for dashboard replacement for more than 3 years I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and l I have been waiting for Westside Lexus to replace my 2008 Lexus RX 350 dashboard since 2015 and every time they said to just wait. I'm a Realtor and lots of my clients drive with me and it is so embarrassing for me when my client notice all the dashboard cracks and melting parts ...... Shame on you Lexus and Shame on you Westside Lexus. More

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Very good Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items Very satisfied with the service department - Charles kept us up to date with the work being done on the car and even arranged to get me personal items I left in the loaner car a few days later More

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Service review Charles Perkins is always professional and efficient. I don't waste a moment getting my car serviced. He gives great suggestions on timing of bringing Charles Perkins is always professional and efficient. I don't waste a moment getting my car serviced. He gives great suggestions on timing of bringing in my vehicle to be the most time saving for me, and also gives knowledgeable suggestions on needed services. More

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Excellent service and completed work in a very timely manner My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting m My service consultant, Charles Perkins, indicated that my wait time would be 1 hour and it was 55 minutes. As a business man, I appreciated getting my service done promptly and as promised. More

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New Car Follow Up Service ... Excellent My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. The waiting area is pleasant and quiet. More

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Timely and competent Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. Was there for 5000 mile service. Loaner was ready when I arrived. Was able to pick up my car at 1:00 same day. No trouble. More

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Great service at Westside The service was handled professionally, with courtesy and on time. No surprises, which is important. Being able to use a loaner vehicle made it that m The service was handled professionally, with courtesy and on time. No surprises, which is important. Being able to use a loaner vehicle made it that much easier. More

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Efficient, courteous and fast. Just what I said above--great place to wait for the service. It is comfortable, provides drinks, wi-fi and all the amenities. Service is great. I am d Just what I said above--great place to wait for the service. It is comfortable, provides drinks, wi-fi and all the amenities. Service is great. I am driving my 5th Lexus--love them! More

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Service for lexus es350 Periodic Service for 2015 lexus. One of the tires had a nail and could not be repaired. It Needed a new rire and alignment. It took 4.5 hours. TOO LO Periodic Service for 2015 lexus. One of the tires had a nail and could not be repaired. It Needed a new rire and alignment. It took 4.5 hours. TOO LONG More

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Professional and Very Stress Free. Mr. Jeff Margolis was very professional, informative and stress free to looking and making up my mind about a new Lexus. I felt no pressure of having Mr. Jeff Margolis was very professional, informative and stress free to looking and making up my mind about a new Lexus. I felt no pressure of having to select a new Lexus, when I did see one that might interest me, he was very informative about the vehicle. I highly would recommend him to people I know who are looking for a new car, because I feel Lexus is the best car on safety and dependability along with great customer service. I love Lexus! More

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