Charles Perkins
Charles Perkins at Westside Lexus

Charles Perkins | Page 5

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
124 Reviews
5.0

124 Reviews

Write a Review

Dealership Experience

18 yrs, 2 mos

124 Reviews of Charles Perkins

September 10, 2020

Dealership Rating
Employee Rating

Wedtside is all you would expect in a luxury car dealership. They are professional, friendly, honest and accommodating. The sales staff spend quality time showin all buying options snd fing exactly More

by BlueS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett , Alex Winnicki

Sep 10, 2020

Westside Lexus responded

What can we say to thank you for your repeat business? It really means a lot to see such kind feedback and we are grateful to have you as a Westside Lexus customer. We hope that your newest vehicle is treating you well!

August 07, 2020

Dealership Rating
Employee Rating

Sales consultant, Jeff Margolis, and Service Advisor, Charles Perkins, are the Best in sales and service! Professional, knowledgeable and honest in all transactions! This was our 21st car purchase and More

by MCSRACIC
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis, Jason in Parts Department

Aug 07, 2020

Westside Lexus responded

Thank you for taking the time to review us and for shouting out Jeff and Charles! We are so proud to have earned your business. Congratulations on the new car and we hope to see you back at Westside Lexus for your first oil change!

July 25, 2020

Dealership Rating
Employee Rating

Great experience. Sales person Shekhar with great knowledge and skills to help. Financing was smooth and clear. Every question answered and explained. I will recommend your Dealership to my friends a More

by chris12aus
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham, Shekhar Shroff

Jul 27, 2020

Westside Lexus responded

Hi Chris, at Westside Lexus, we strive to provide customers with exceptional experiences and it is great to hear that Shekhar is doing his job right! Thank you for shopping with us. We hope you enjoy your new ride!

May 25, 2020

Dealership Rating
Employee Rating

We have worked with Steve Machann and Charles Perkins for our car needs for some time now. There are just wonderful to work with, always making us feel like valued customers. More

by hbberry
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Jun 04, 2020

Westside Lexus responded

Hi there! We are so pleased that our team was given the opportunity to assist you with another vehicle. Steve and Charles are amazing to work with and it will make their day to know how you feel. Thank you again for allowing us to be of service.

May 13, 2020

Dealership Rating
Employee Rating

I Had dropped my keys and the fob came apart. Mr Perkins did a great job putting it back together. Quick easy and very professional. thank you Sir More

by shelton134
Recommend Dealer
Yes

Other Employees Tagged: Kim Jessee

May 20, 2020

Westside Lexus responded

Dropped keys and an open fob...oh goodness, that would have been stressful. We're so glad that it was ok. Mr. Perkins is wonderful and always happy to help! Thanks for visiting us and for choosing Westside Lexus to service your vehicle. Sincerely, Your Westside Lexus Team

April 15, 2020

Dealership Rating
Employee Rating

I have worked with Westside Lexus since 2001 when I purchased my first Lexus brand. They have always taken great care of me during the process. This is my 10 car and each time I receive exception servi More

by AMY.R.BUCK9511
Recommend Dealer
Yes

Other Employees Tagged: Robert Parnell, Chris Nemoto, Christian Davidson , Travis Buck, Jeff Margolis, Dale McMullen, Andrew Tran

Apr 23, 2020

Westside Lexus responded

AMY.R.BUCK9511 ! Wow! your 10th car with us! That is amazing! We wish we could throw you a parade of appreciation! Thank you so much for choosing Westside Lexus time and again! It is our pleasure to serve you and care for your vehicle. We will continue to strive for perfection to keep you happily and safely on the road. Sincerely, Your Westside Lexus Team

March 10, 2020

Dealership Rating
Employee Rating

I have dealt with Westside for at least 15 years & with Steve Mahann, specifically. Steve is a straight-shooter & Charles Perkins in the Service Dept has always been reliable as well. More

by mtracy6328
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Homer Hsu , Emily Maus

Mar 10, 2020

Westside Lexus responded

Thanks for the five-star review! We're very thankful for you!

March 10, 2020

Dealership Rating
Employee Rating

I’ve had the pleasure to be a Westside customer since 1999 this is my 3rd Lexus and I am pleased with the service I receive at the dealership ! Ken was great Salesman and Emily was great in finance! Char More

by lashanta.bry
Recommend Dealer
Yes

Other Employees Tagged: Ken Eborka, Emily Maus

Mar 10, 2020

Westside Lexus responded

Thanks for the great review! We are so lucky to have customers like YOU!

January 24, 2020

Dealership Rating
Employee Rating

Amazing Customer Service Ty Stanberry, Mike Gonzales and Mike Shafer went over and above to help me purchase a vehicle. I loved my old Lexus that I had for 8 years but time to More

by sharon.royall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry, Mike Gonzales , Mike Shafer

Feb 05, 2020

Westside Lexus responded

Thanks for the review, Sharon! We're so glad everything went so well for you! Please let us know if there is anything else we can do for you!

December 29, 2019

Dealership Rating
Employee Rating

Same high level of service! This was our 2nd purchase with Gonzo, and he didn't disappoint. Also, the spectacular service we received with the first lexus is one of the main reas More

by Ilasanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens , Gonzo Jimenez

Jan 10, 2020

Westside Lexus responded

What a review! So glad to have you for life!!! Welcome to the Westside Lexus family!

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