Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls

Charles Pleugers | Page 12

Service Assistant Fleet Supervisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8
148 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

28 yrs, 4 mos

4.8

148 Reviews

Write a Review

148 Reviews of Charles Pleugers

March 24, 2021

Dealership Rating
Employee Rating

Charles and the Boucher Automotive group has always taken care of me and my vehicles. I am a customer for life. Excellent service and modern facilities! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Ford of Menomonee Falls responded

We appreciate the positive review and loyalty, JP!

February 23, 2021

Dealership Rating
Employee Rating

I had an oil change done and I had occurrences when my truck kicked out of gear and lost power and I wanted it checked out. More

by jberenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

January 31, 2021

Dealership Rating
Employee Rating

It was not fixed. Replace circuit board part under the driver steering column, new starter, two new batteries. And it still sounds like an electrical short. And then batteries seem dead or slow crank st More

by steveedlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 15, 2021

Gordie Boucher Ford of Menomonee Falls responded

Steve, we are sorry to hear you were not satisfied with the service done to your vehicle. Please reach out to our Service Manager, Michael Schulz, at 262-225-9010 so we can fix this ongoing issue as soon as possible.

January 30, 2021

Dealership Rating
Employee Rating

The entire staff at the dealership is so pleasant and easy to work with. I went in for an oil change and they were able to determine a fix for an issue I thought I was just imagining!! Very happy with More

by HAMMER1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the positive review!

January 23, 2021

Dealership Rating
Employee Rating

They don’t return phone calls.I also have steering wheel They don’t return phone calls. I also have steering wheel oscillation on my F-550 that I requested to be fixed, they couldn’t fix. More

by DARREN23
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Brianna Lehman

Jan 25, 2021

Gordie Boucher Ford of Menomonee Falls responded

Darren - thank you for bringing this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, Michael Schulz, at 262-522-9010 so we can address this as soon as possible.

January 14, 2021

Dealership Rating
Employee Rating

I can’t say enough about how great I have been treated for the past years in both the sales and service departments. I have always been impressed with the care they have provided me. I plan on being a c More

by Hollytickner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Jubran

Jan 25, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind review, Holly!

January 14, 2021

Dealership Rating
Employee Rating

Keep up the good work!!! They are professional, clean , and complimentary!!!!! You guys do a great job. I like this place and will be back More

by CAPRICEH51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Brianna Lehman, Mauricio Morales, Matt Schiewe, Mike Schulz, Mercedes Taft, Bri Vail

Jan 25, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for sharing!

December 27, 2020

Dealership Rating
Employee Rating

Excellent service provided by service concierge and adviser. Work done on time and well. Definitely recommend to anyone who is looking for the best service. More

by memorales57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Morales

Jan 08, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the wonderful recommendation!

December 24, 2020

Dealership Rating
Employee Rating

I have always found the staff at Gordie Bocher to be exemplary. That in clues Keff Samp, Charles, Robert, Mauricio, Brianna and Mercedes. The work was professional and at a reasonable cost. More

by Zrocks71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Brianna Lehman, Mauricio Morales, Mercedes Taft

Jan 08, 2021

Gordie Boucher Ford of Menomonee Falls responded

We are thrilled you enjoyed working with all of our Boucher team, to make your experience a good one!

December 23, 2020

Dealership Rating
Employee Rating

It's always a great experience dealing with Charles in service. Everything is explained very clearly and I feel confident that the work was done correctly. More

by SWELLENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing!

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