Charles Pleugers | Page 8

Easy as pie! Dropped off car and was shuttled home. When service was done they shuttled me back. Very nice. Dropped off car and was shuttled home. When service was done they shuttled me back. Very nice. More

by WAGS53005 Verified Customer Verified Customer

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qGreat service as always. The staff is very helpful all the time.They will take time and show you also. The staff is very helpful all the time.They will take time and show you also. More

by DEB1234166 Verified Customer Verified Customer

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Thanks Robert for all your help in getting my car fixed so promptly. I appreciate you getting me a rental the last minute when my plans had changed. I've never had an issue with Gordie Boucher of Meno Fa so promptly. I appreciate you getting me a rental the last minute when my plans had changed. I've never had an issue with Gordie Boucher of Meno Falls More

by Angela Verified Customer Verified Customer

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Very fast and very efficient . Karen was really helpful and gave good insight. Will recommend Karen was really helpful and gave good insight. Will recommend More

by Jtizzle4u Verified Customer Verified Customer

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I've had great experiences with both Charles in the past, and Robert the last few times I've come in. Charles is a super pro and helped sort out a very messy set of issues that came with a Sport Trac Adrenal and Robert the last few times I've come in. Charles is a super pro and helped sort out a very messy set of issues that came with a Sport Trac Adrenalin I bought elsewhere, and helped me find the best deals to resolve those issues most cost effectively. Everything's been running great ever since. Robert's been top notch in helping my regularly-scheduled maintenance, oil changes, and other preventative maintenance get completed ever since then. The only issue I've ever had came during the shuttle service by Mauricio (filling in for the normal driver) at my most recent oil change and inspection visit. The shuttle service is otherwise stellar with the normal driver, btw. Anyway, during the drive, Mauricio and I were chatting about my Sport Trac, and he told me about a different Sport Trac that had an even messier set of issues than mine did, which had also been serviced here. Mauricio basically ignored that I was past all the problems I had with mine four years ago when I got it, and acted like mine were the same as the ones this other Sport Trac had been plagued by. During the conversation, he told me that I should probably just get rid of it, and then later when he dropped me off, the last thing he said about it was, "Good luck." I think he meant well, but he clearly wasn't listening to my situation and was fixated on that other vehicle's problems. So, yeah, thanks, guy. I'll happily deal with Charles and Robert, but please give me the normal driver instead of the one subbing in who tells me to get rid of my vehicle. More

by Josh Verified Customer Verified Customer

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They gave me an unscheduled appointment the same day as my call, checked my battery’s condition, and assured me that my battery is in good condition my call, checked my battery’s condition, and assured me that my battery is in good condition More

by RDTR33 Verified Customer Verified Customer

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Great service and great job on my oil change really like the coffee bar and snacks the coffee bar and snacks More

by Aprgro4 Verified Customer Verified Customer

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I know when I bring my vehicle in Charles take care of me giving me all the up dates that’s means a lot to me great employer giving me all the up dates that’s means a lot to me great employer More

by waltervaughan Verified Customer Verified Customer

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Everyone is very helpful, all around it is a great dealership. great sales dept. great service dept. dealership. great sales dept. great service dept. More

by WWCF150 Verified Customer Verified Customer

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They are always accommodating when I’ve needed to get in, sometimes last minute. Customer service is great! sometimes last minute. Customer service is great! More

by KAYLA Verified Customer Verified Customer

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