Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor | Page 3

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
141 Reviews
4.5

141 Reviews

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141 Reviews of Charles Prayor

May 29, 2026

Dealership Rating
Employee Rating

ED BARNES AND HIS TEAM ARE PHENOMENAL! !! I’m always met w cheerful courteous greetings and excellent service More

by MARKPALLOTTA
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We look forward to your next visit! Take care!

May 28, 2026

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Great service will recommend to anyone ed gets 5andabove for all his help 👍 thanks again More

by ICEPICK70
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Recommend Dealer
Yes
Jun 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

May 28, 2026

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Employee Rating

There was no greeting from Charles and no communication when I asked for assistance. I was promised $10 off my total, but during checkout I was told they could not honor it. I spoke with the manager, and h More

by MSURBHI
Recommend Dealer
No

Other Employees Tagged: Charles Prayor

Jun 10, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this matter to our attention and allowing us the opportunity to rectify the situation. If you have any other questions or concerns, please contact our service manager, Nick Rose. We appreciate your business.

May 28, 2026

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Employee Rating

This was the 3rd dealership I've been to for the same problems. This shop took time to dive deep to solve the problems we had as well as loan us a vehicle. Five star service and I will do all my business More

by Hayeslawn
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

May 30, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2026

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The customer service was a good experience,he was Nice , courteous an worked in a professional way and I really appreciated the video explaining what was going on with my car. More

by bowmanmary87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Stecker

May 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2026

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Employee Rating

The recall service went as smooth as could be. The part was on time, installed and tested! More

by LEEBUTTS
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 29, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 18, 2026

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Good service, friendly people. The price I was quoted was the price I paid. I was pleased. More

by NORRISDG
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 23, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 17, 2026

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Appointment was on time. Waited for oil change and inspection. Courteous staff. Really liked the video of inspection. More

by SUSANKOTULA
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Recommend Dealer
Yes
Apr 21, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

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Charles P is really good, always kept me updated and always took good care of me when I had to get my truck serviced/fixed More

by Liz
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Recommend Dealer
Yes
Apr 14, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2026

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Very fast turnaround, same day pickup after I dropped off my truck at the dealership More

by FJAMALOODEEN786
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Recommend Dealer
Yes
Apr 12, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!