Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor | Page 3

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
123 Reviews
4.6

123 Reviews

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123 Reviews of Charles Prayor

February 24, 2026

Dealership Rating
Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Mar 02, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

February 12, 2026

Dealership Rating
Employee Rating

Service was very great, he was friendly, understanding, and worked quickly to fix my truck!! More

by djgchacon93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 11, 2026

Dealership Rating
Employee Rating

Solid, trustworthy, tells me what I need based on facts vs upselling for no reason. More

by JAMES.LAKE
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Feb 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2026

Dealership Rating
Employee Rating

Service was great. Communication was great. My truck was serviced and all recalls were completed. More

by JRGRAVES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

January 23, 2026

Dealership Rating
Employee Rating

The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2026

Dealership Rating
Employee Rating

I had a great experience working with Otis. He was patient, transparent, and genuinely personable throughout the entire process. I never felt pressured, and he made sure everything was clear fr More

by adamtom00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Louden , Andrey Nikolaev

Jan 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

January 15, 2026

Dealership Rating
Employee Rating

Got vehicle in and out on a major engine repair. Kept me imformed of progress. Even sent video. More

by MKF2591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

Jim Ellis Buick GMC Mall of GA responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

Dealership Rating
Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2026

Dealership Rating
Employee Rating

I have been working with this dealership since the purchase of my new 2019 Sierra Denali. I continue to receive exemplary service and support! More

by ALTONSTEWARTJR
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 06, 2026

Dealership Rating
Employee Rating

Not professional at all damage ceiling panel clips from my truck and they didn’t have the courtesy of informed me and still has not been fixed More

by marcolopezlawncare1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

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