Charles Prayor
Charles Prayor at Jim Ellis Buick GMC Mall of GA

Charles Prayor

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
117 Reviews
4.6

117 Reviews

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117 Reviews of Charles Prayor

May 11, 2026

Dealership Rating
Employee Rating

The customer service was a good experience,he was Nice , courteous an worked in a professional way and I really appreciated the video explaining what was going on with my car. More

by bowmanmary87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

May 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2026

Dealership Rating
Employee Rating

The recall service went as smooth as could be. The part was on time, installed and tested! More

by LEEBUTTS
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 29, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

April 18, 2026

Dealership Rating
Employee Rating

Good service, friendly people. The price I was quoted was the price I paid. I was pleased. More

by NORRISDG
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 23, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 17, 2026

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Employee Rating

Appointment was on time. Waited for oil change and inspection. Courteous staff. Really liked the video of inspection. More

by SUSANKOTULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

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Employee Rating

Charles P is really good, always kept me updated and always took good care of me when I had to get my truck serviced/fixed More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2026

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Employee Rating

Very fast turnaround, same day pickup after I dropped off my truck at the dealership More

by FJAMALOODEEN786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

April 08, 2026

Dealership Rating
Employee Rating

Okay The service was good and thorough. I appreciate getting the videos from the tech showing me exactly what they are doing to my car. Charles is always so kind, helpful, and professional. More

by SUSANG0
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 13, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 07, 2026

Dealership Rating
Employee Rating

Reasonably priced and time efficient. I would recommend Jim Ellis GMC Buford for any service needs. More

by SLWHITMAN
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 13, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 12, 2026

Dealership Rating
Employee Rating

Very professional team and easy to do business with. I appreciated how the service department explained all details More

by sanwashington322
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Mar 19, 2026

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. Until the next time we meet, take care!

March 11, 2026

Dealership Rating
Employee Rating

Service was great and Charles Prayor deserves a '10'! ! He is absolutely terrific and a great guy. More

by BARBARA
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Mar 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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