Charles Prayor

Charles is my service rep each time I bring my car in. He is very professional and kind. He is very professional and kind. More

by brendaroseperez Verified Customer Verified Customer

Print

Great experience from start to finish. Knowledgeable, professional and explained the process in detail. Thanks Knowledgeable, professional and explained the process in detail. Thanks More

by Chris Verified Customer Verified Customer

Print

Top notch. Nick Rose is why I come back and tell people to use Jim Ellis, Mall of Ga. Nick Rose is why I come back and tell people to use Jim Ellis, Mall of Ga. More

by limobodyguard Verified Customer Verified Customer

Print

Charles goes the extra mile for his customers. For example this was the second time that the service tech forgot my valve stem caps and Charles saw it and went to get it and put it on. Top class S For example this was the second time that the service tech forgot my valve stem caps and Charles saw it and went to get it and put it on. Top class Service all time. More

by IMAX1380 Verified Customer Verified Customer

Print

I like pudding. Pudding is good. Especially chocolate pudding. Yum, pudding. Pudding & Jim Ellis good. Pudding is good. Especially chocolate pudding. Yum, pudding. Pudding & Jim Ellis good. More

by CHRISTOPHER.PERRERA Verified Customer Verified Customer

Print

Great service and the peoples too at the desk , my truck 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good More

by j_amador03 Verified Customer Verified Customer

Print

Ed Barnes as always took great care of me. When I realized my car was gonna take longer than I expected, Ed saved the day and ordered me an uber/lyft and I made it on time to my doctors appoin When I realized my car was gonna take longer than I expected, Ed saved the day and ordered me an uber/lyft and I made it on time to my doctors appointment. More

by IMEJIAS35 Verified Customer Verified Customer

Print

Well it took 3/4 separate visits to get the door locks finally fixed after told they were fixed, however it is fixed thankfully and 2 of the 3 warranties that we were URGED by dealership to purchase didn' finally fixed after told they were fixed, however it is fixed thankfully and 2 of the 3 warranties that we were URGED by dealership to purchase didn't cover things that are wrong with our vehicle which is frustrating and the paper work states it should. but fine print says otherwise that wasn't discussed. A lot of trips and wasted time and money spent taking the vehicle back and forth. Then there was grease from shoes that have stained our front floor mats also felt like another item should have been fixed that was wrong from the day we received the vehicle after having it built and waiting but we should have said something but when offered to fix it we would have to pay half which I disagree with after ordering a vehicle and will have paid 92,000 when finish paying it off and it not being built right and not getting the right interior trim because it wasn't 'available'. This is a different class vehicle compared to like a GMC Terrain and is expected to be perfect for the prices paid. Quality should be priority one! Is a great vehicle and I believe the dealership has good intentions. More

by ChevyFan Verified Customer Verified Customer

Print

The staff is also very helpful. The work is top notch. The turnaround time is great. The work is top notch. The turnaround time is great. More

by cleos parents Verified Customer Verified Customer

Print

It was good they were able to identify the actual problem took it to Pep boys they were way off took it to Pep boys they were way off More

by andyjean17 Verified Customer Verified Customer

Print