Charles Prayor | Page 4

This is my to go dealership for last 5 years. I have had few services with them. And always got what I needed. 2 years ago they diagnose and changed steering wheel motor. And now they found start I have had few services with them. And always got what I needed. 2 years ago they diagnose and changed steering wheel motor. And now they found starts issue in a starter signal cable. They also give warranty on parts which is nice. More

by Rustem Verified Customer Verified Customer

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Charles was great to work with and helped resolve my issues with the Buick Great issues with the Buick Great More

by JAYELOCKE Verified Customer Verified Customer

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Great service and honest direction for the maintenance of my vehicle. Highly recommend Charles and Jim Ellis service department my vehicle. Highly recommend Charles and Jim Ellis service department More

by mpeele Verified Customer Verified Customer

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Honest &. Very professional service people, love the video explaining what needs to be done. Great technology!! Love the work too! Very professional service people, love the video explaining what needs to be done. Great technology!! Love the work too! More

by cleos parents Verified Customer Verified Customer

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The service was over and beyond. Charles explained everything checked everything out for me. He was awesome young man very very helpful.! Charles explained everything checked everything out for me. He was awesome young man very very helpful.! More

by DPFOUCHER Verified Customer Verified Customer

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Wouldn’t trust anyone else with my Yukon they take care of their customers…. 5stars of their customers…. 5stars More

by MONTEBRITT Verified Customer Verified Customer

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It's good It was a good experience Very pleasant experience with expertise and knowledge he showed. experience with expertise and knowledge he showed. More

by SUNILTALATI Verified Customer Verified Customer

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I had an unexpected update needed on my car before leaving for vacation. Jim Ellis was able to get the update done quickly, and we were set to go! leaving for vacation. Jim Ellis was able to get the update done quickly, and we were set to go! More

by SUSANG0 Verified Customer Verified Customer

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1st oil and filter change with tire rotation. Work was finished ahead of the estimated time and I didn't have to wipe down the interior after service. Work was finished ahead of the estimated time and I didn't have to wipe down the interior after service. More

by KENNETH.K.BEASLEY Verified Customer Verified Customer

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The amenities are fine, but the wait times are far too long for basic services (oil change etc). In addition, pricing has really gotten out of hand. Prices have increased by 50 percent on transmission f long for basic services (oil change etc). In addition, pricing has really gotten out of hand. Prices have increased by 50 percent on transmission fluid services in 2 years ($150 higher). Thats crazy! I am happy to pay a small premium to have work done at a dealer, but we are now far past a small premium especially when it takes 3-4 hours for basic service with an appointment. Pricing being this far out of line means I will not be back for service. Dealers charge more than independents for the same parts (even though they are the oem) and labor rates are higher than appropriate. Ive had every service done at this dealership over the last 7 years and 100k miles; however, this will be my last one. You have priced yourselves out of a customer. More

by nnatic Verified Customer Verified Customer

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