Check out Charles Prayor's reviews on DealerRater

April 08, 2026

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Employee Rating

Okay The service was good and thorough. I appreciate getting the videos from the tech showing me exactly what they are doing to my car. Charles is always so kind, helpful, and professional. I appreciate getting the videos from the tech showing me exactly what they are doing to my car. Charles is always so kind, helpful, and professional. The service took a little longer this time than it did previously, but it was towards the end of the day. More

by SUSANG0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Apr 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 07, 2026

Dealership Rating

Employee Rating

Reasonably priced and time efficient. I would recommend Jim Ellis GMC Buford for any service needs. I would recommend Jim Ellis GMC Buford for any service needs. More

by SLWHITMAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Apr 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 12, 2026

Dealership Rating

Employee Rating

Very professional team and easy to do business with. I appreciated how the service department explained all details I appreciated how the service department explained all details More

by sanwashington322

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 19, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. Until the next time we meet, take care!

March 11, 2026

Dealership Rating

Employee Rating

Service was great and Charles Prayor deserves a '10'! ! He is absolutely terrific and a great guy. ! He is absolutely terrific and a great guy. More

by BARBARA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 03, 2026

Dealership Rating

Employee Rating

Excellent customer service We had a vehicle recall and an oil change. We were in an our in 2 hours. oil change. We were in an our in 2 hours. More

by BOB_DITARANTO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

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Employee Rating

I have been coming to Jim Ellis for quite a few years and I find their service department to be top-notch. I find their service department to be top-notch. More

by That Guy!

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia! We're looking forward to your next visit with us!

February 26, 2026

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Employee Rating

Charles was great Charles took very good care of me and my vehicle Thank you my vehicle Thank you More

by melpone

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 04, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2026

Dealership Rating

Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

February 24, 2026

Dealership Rating

Employee Rating

Overall happy, was a little disappointed in the check-in process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. process, time it took. Also would have thought tire pressure would have been checked and adjusted, but was not. More

by JAY.YOUNG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

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Mar 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

February 12, 2026

Dealership Rating

Employee Rating

Service was very great, he was friendly, understanding, and worked quickly to fix my truck!! and worked quickly to fix my truck!! More

by djgchacon93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Charles Prayor | Page 4

Service Consultant

Jim Ellis Buick GMC Mall of GA

141 Reviews of Charles Prayor