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Charles Price
Charles Price at Walt Massey Kia

Charles Price

Service Manager

Walt Massey Kia

106 Kia Lane
Mccomb, MS 39648

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Charles Price

January 15, 2026

Dealership Rating
Employee Rating

Was not greeted when I walked in. Was not offered refreshments or accommodations. Charles came over and checked me in and gave friendly conversation. More

by mefortenberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Teiara Scott, Arlene Cochran

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Jan 15, 2026

Walt Massey Kia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Tony Lamoureux, would like to speak with you personally to better understand what happened and will reach out to you ASAP. You can also reach him at (985) 687-8099.

January 15, 2026

Dealership Rating
Employee Rating

Excellent customer service and service team. Keep up the great work. Very professional and helpful More

by jessicawhite747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thelma Brown, Teiara Scott, Arlene Cochran

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Jan 19, 2026

Walt Massey Kia responded

Thank you for your kind words. We’re glad to hear you received excellent customer service and found our service team professional and helpful. We truly appreciate your support and encouragement.

January 12, 2026

Dealership Rating
Employee Rating

The staff at this dealership were friendly, accommodating, professional, and expedient. The dealership was clean. More

by david.carraway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlene Cochran , Trautez Gatlin

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Jan 13, 2026

Walt Massey Kia responded

Thank you for your kind feedback. We’re glad to hear our team was friendly, accommodating, professional, and efficient, and that you found the dealership clean and welcoming. We truly appreciate you choosing us.

January 05, 2026

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Employee Rating

They had great services, and very professional and they was there to help every step of the way. More

by jamaicagoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trautez Gatlin

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Jan 05, 2026

Walt Massey Kia responded

We’re glad to hear you experienced great service and professionalism throughout the process. Being there for our customers every step of the way is exactly what we strive for, and we appreciate you sharing your experience.

December 17, 2025

Dealership Rating
Employee Rating

Great service helped figure out the parts and now waiting on the parts. They are great to work with. Charles and the other ones remember your name when you walk in. More

by phillip.rhodus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teiara Scott, Arlene Cochran , Trautez Gatlin

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Dec 18, 2025

Walt Massey Kia responded

We’re glad to hear you had a great experience and that the team took the time to help track down the right parts. Being remembered when you walk in matters, and it’s great to know Charles and the rest of the team made you feel welcomed and taken care of. We appreciate you and look forward to getting everything finished once the parts arrive.

December 03, 2025

Dealership Rating
Employee Rating

The service was great. I received much support from the employees. I will continue to return for service on my car. More

by khylar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlene Cochran

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Dec 03, 2025

Walt Massey Kia responded

Glad to hear the team took great care of you and offered the support you needed. We appreciate your trust and look forward to seeing you again for future service!

December 01, 2025

Dealership Rating
Employee Rating

The staff showed excellent customer service. I was greeted with a friendly smile. Nice job. More

by Marguerite Hornsby, Patrice Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Slaughter , Trautez Gatlin

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Dec 01, 2025

Walt Massey Kia responded

Glad to hear the team made such a positive first impression. A warm welcome and excellent customer service are exactly what we aim for. Thanks for sharing your experience.

November 14, 2025

Dealership Rating
Employee Rating

The overall service from everyone there was very good. The place is very clean and neat More

by ladeerfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlene Cochran , Trautez Gatlin

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Nov 17, 2025

Walt Massey Kia responded

Glad to hear the overall service was strong and that the facility made a good impression. The team works hard to keep things clean, neat, and welcoming. Appreciate you sharing your experience!

November 07, 2025

Dealership Rating
Employee Rating

Been dealing with the people at Mccomb Kia for 11 years , love them very professional , More

by catpclayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Lamoureux, Kimberly Youngblood, Thelma Brown , Follie Bogan

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Nov 10, 2025

Walt Massey Kia responded

We’re thrilled to hear you feel so welcome every time you visit! It’s great knowing our team’s hospitality and attention to detail make your experience feel like home. Thanks for the wonderful feedback!

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