Charles Scrymgeour
Charles Scrymgeour at Mercedes-Benz of Sudbury

Charles Scrymgeour | Page 19

Sales & Leasing Consultant

Mercedes-Benz of Sudbury

141 Boston Post Road Rte. 20
Sudbury, MA 01776

4.9
205 Reviews
4.9

205 Reviews

Write a Review

205 Reviews of Charles Scrymgeour

May 09, 2021

Dealership Rating
Employee Rating

working with Charles Scrymgeour is a pleasure. He is patient and knowledgeable regarding the entire line. He will work to fit your needs to the vehicle and not put you into something may not understand More

by marcmccluskey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kolls Oloko

May 11, 2021

Mercedes-Benz of Sudbury responded

Charles is exactly as you described. They have a passion for assisting clients and are packed with knowledge. We hope you enjoy your new ride and thank you for your continued support! From your friends at Mercedes-Benz of Natick!

April 19, 2021

Dealership Rating
Employee Rating

I had a great experience at Natick, they were all very friendly and helpful throughout the complete process. My husband and went to multiple Mercedes dealers and we both preferred Natick over all of the More

by Scotty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Caroline Eva, Twana Yoon

Apr 20, 2021

Mercedes-Benz of Sudbury responded

We appreciate your wonderful feedback, Scotty! Thank you for trusting the Mercedes-Benz of Natick team with your business and please don't hesitate to reach out if we can be of service to you again in the future. Take care!

April 10, 2021

Dealership Rating
Employee Rating

This was my first visit and experience with Mercedes-Benz of Natick. I was very happy with the manner in which I was greeted and treated in all respects. My sales rep was Charles who was detail oriented an More

by John F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yatin Kamble

Apr 22, 2021

Mercedes-Benz of Sudbury responded

John F - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Mercedes-Benz of Natick family! Charles is a valued member of the team and we're so happy to know that he took such good care of you. Please let us know if there is anything else we can help with! - Mercedes-Benz of Natick team

March 19, 2021

Dealership Rating
Employee Rating

This was my first Mercedes experience and will not be my last. Perfection for every employee I spoke with from my initial visit to delivery of vehicle. More

by JN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caroline Eva, Danny Kaboub, Kolls Oloko

Apr 09, 2021

Mercedes-Benz of Sudbury responded

JN - Thank you for taking time out of your day to write this review. We appreciate the kind words and are excited to have you as part of the Mercedes-Benz of Natick family! Our team works incredibly hard to offer top-notch service and it's wonderful to hear that we've succeeded. Thank you and Wwe look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Natick team

February 10, 2021

Dealership Rating
Employee Rating

The dealership is very clean, has polite/friendly workers, and fast. As soon as I walked in I was greeted and introduced to Charles then next thing I know I’m in the car of my dreams. More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Mercedes-Benz of Sudbury responded

SE - Congratulations on your purchase! We're thrilled to hear that your experience with Charles was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Mercedes-Benz of Natick team

January 30, 2021

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Employee Rating

I had a pleasant experience at Mercedes of Natick. The facility was clean and set up for social distancing. You were greeted with a friendly receptionist and the sales people were knowledgeable and experi More

by Sue s
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Vito Argote , Caroline Eva

Feb 17, 2021

Mercedes-Benz of Sudbury responded

suesully - Thank you for taking the time to write this review! We're so pleased to know that our team made your Mercedes-Benz buying experience a stellar one. Thank you for your business and we look forward to doing business with you again! - Mercedes-Benz of Natick team

January 28, 2021

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Employee Rating

Despite speed bumps unrelated to anyone at the dealership the whole process has gone smoothly. New car has lots of new features that were gone through in detail making set up seamless. More

by bhweiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caroline Eva, Kolls Oloko, Nick Salem

Feb 17, 2021

Mercedes-Benz of Sudbury responded

bhweiner - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team! If there's ever anything more that we can assist you with, please don't hesitate to ask! - Mercedes-Benz of Natick team

December 24, 2020

Dealership Rating
Employee Rating

I have dealt with another MB dealership and in comparison Natick was exceptional both for service and the salesman. I will only deal with Charles in the future. More

by DN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kolls Oloko

Dec 29, 2020

Mercedes-Benz of Sudbury responded

DN - On behalf of all the team here, we would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience. Thank you for your compliments towards the helpfulness and dedication demonstrated by Charles. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again! - Mercedes-Benz of Natick team

December 09, 2020

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Employee Rating

Charles Scrymgeour and everyone else associated (receptionist, sales manager, business manager and detail crew) with buying my truck were knowledgeable, professional, honest and respectful. They w More

by Steve C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bernard Aoun, Caitlin Messier, Kolls Oloko

Dec 24, 2020

Mercedes-Benz of Sudbury responded

Steve C - Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Charles and the rest of our team make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! - Mercedes-Benz of Natick team

November 21, 2020

Dealership Rating
Employee Rating

Sales people very friendly and responsive to needs. Checked in regularly, sent birthday greetings and sent updates on new vehicles towards the end of my lease. More

by bfrascadore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Messier

Dec 21, 2020

Mercedes-Benz of Sudbury responded

bfrascadore - We appreciate the kind words and are excited to have you as part of the Mercedes-Benz of Natick family! Caitlin and Charles are valued members of the team and we're so happy to know that they took such good care of you. Please let us know if there is anything else we can help with! - Mercedes-Benz of Natick team

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