Charles Sebastian | Page 44
Senior Service Advisor
Lithia Chrysler Jeep of Reno
1050 East Plumb Ln #100
Reno, NV 89502
Love to ride Motorcycles, camp, fish, spend time with friends, volunteering in the community
Read moreDealership Experience
19 yrs, 2 mos
Industry Experience
40 yrs, 8 mos
504 Reviews
Write a Review504 Reviews of Charles Sebastian
January 10, 2020
I have been a customer of Lithia for several years. Very satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee w satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee while I waited too! More
Other Employees Tagged: Robert Pearce , Ben Freedman, Nick Peele
January 01, 2020
Recall and oil change I came in, without an appointment, to address a notification about a recall on my Wrangler. I was told if I came back after lunch, they could work me I came in, without an appointment, to address a notification about a recall on my Wrangler. I was told if I came back after lunch, they could work me in and resolve the recall and take care of the service needs that my Wrangler was due for. I did and they got me out of there in a little more than an hour. More
Other Employees Tagged: Robert Pearce
December 19, 2019
Perfect Charles was knowledgeable, honest, and thorough. This was probably the best dealer service experience I have ever had. Being new to the area Charles a Charles was knowledgeable, honest, and thorough. This was probably the best dealer service experience I have ever had. Being new to the area Charles also suggested some Four Wheeling clubs to consider joining and some suggested trips. More
Other Employees Tagged: Jose from QA was also excellent discussing my issue and identifing other issues to watch out for.
December 17, 2019
ROUTINE 95,000 MILE SERVICE AND TIRE ROTATION Charlie got me in and out in record time. He is very efficient, courteous and knows his customers. This is real service with respect and courtesy fo Charlie got me in and out in record time. He is very efficient, courteous and knows his customers. This is real service with respect and courtesy for the customer. More
December 07, 2019
Nice Job! Charlie gave me great service with my Jeep Grand Cherokee! Everything looked wonderful with the detail work also. I really like the new location an Charlie gave me great service with my Jeep Grand Cherokee! Everything looked wonderful with the detail work also. I really like the new location and building also. The young man who picked me up at the airport was also very helpful and took care of my luggage. Thank much! More
Other Employees Tagged: Not sure who was driving the van on Thursday for airport pick up, maybe Chris?
November 14, 2019
Love the new location!!! Very welcoming and comfortable!!! Excellent service by Charlie, my tech writer. Car done quickly, feel welcomed as soon as I drove car into service bay...extremely comfortable while w Excellent service by Charlie, my tech writer. Car done quickly, feel welcomed as soon as I drove car into service bay...extremely comfortable while waiting.... More
October 14, 2019
Service Great experience overall. All employees were friendly and knowledgeable. I will definitely bring my Jeep back again if it needs service. Thank you for Great experience overall. All employees were friendly and knowledgeable. I will definitely bring my Jeep back again if it needs service. Thank you for the great customer service. More
September 24, 2019
Thank you Charlie Even though I purchased my Jeep from another dealership, I bring my Jeep to Lithia because of Charlie Sebastian. For the past twelve years, Charlie no Even though I purchased my Jeep from another dealership, I bring my Jeep to Lithia because of Charlie Sebastian. For the past twelve years, Charlie not only made sure my 2004 Jeep Grand Cherokee with over 200K miles stayed in great shape mechanically but he is a pleasure to work with and I can trust him. I am sure with Charlie that my new 2018 Jeep Cherokee Latitude will be in the best hands. More
September 22, 2019
Super Service!!! Charlie has been our service representative for years and knows us on a first name basis! We are always treated like and feel like we are his only cl Charlie has been our service representative for years and knows us on a first name basis! We are always treated like and feel like we are his only client. A very special relationship indeed! More
September 12, 2019
Charlie Sebastian, always informative! He always tells me what's wrong, and what to expect in charges, etc. He was able to get my car serviced in a reasonable time! He always tells me what's wrong, and what to expect in charges, etc. He was able to get my car serviced in a reasonable time! More

