Charles Wicks
Charles Wicks at Heritage Volkswagen Parkville
Refer Me

Charles Wicks | Page 3

Sales Manager

Heritage Volkswagen Parkville

9215 Harford Rd
Baltimore, MD 21234

Contact Me
4.8
47 Reviews
4.8

47 Reviews

Write a Review

47 Reviews of Charles Wicks

January 09, 2022

Dealership Rating
Employee Rating

Tiara was a delight to work with! She helped us get in and out of there quickly! She also was extremely personable and made the whole process fun and enjoyable! More

by Mlmcdeavitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiara Creighton

January 07, 2022

Dealership Rating
Employee Rating

They were very honest and followed thru with what they said. Charles and Tiara were exceptional to work with. More

by Mmcdeavitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harrison Faecher , Tiara Creighton

September 25, 2021

Dealership Rating
Employee Rating

Great experience, Corey, Khaliq and Sales Manager Charles.. outstanding service . Thank you for your time. More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khaliq Thomas , Courtney Coleman

Sep 25, 2021

Cynthia responded

Courtney Coleman did an outstanding job from start to finish. Kudos to Charles and Khaliq for your assistance.

Sep 27, 2021

Heritage Volkswagen Parkville responded

Hi Cynthia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2021

Dealership Rating
Employee Rating

Ms Cole will do everything in her power to get you the best deal.Great overall experience working with ms cole. I will be back More

by ZW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole , Scott Cho, Gabriel Walman

Jul 22, 2021

Heritage Volkswagen Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2021

Dealership Rating
Employee Rating

Thanks Sam you did it and made it happen in so happy with my new car.. More

by Antonette mance
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khaliq Thomas , Sam Alo

Jul 01, 2021

Heritage Volkswagen Parkville responded

Hi Antonette, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Volkswagen Parkville!

June 25, 2021

Dealership Rating
Employee Rating

All I can say is God is faithful, the entire staff was very passionate and show lots of compassion to make sure I left with my new vehicle. Thank you to the entire heritage staff of Parkville, Maryland More

by glenda.shiloh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer Buettner, Steve Cho

Jun 27, 2021

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

Dealership Rating
Employee Rating

Always a pleasure to work with Brad and his team. Melissa was a pleasure to work with and was knowledge about the vehicle I was looking to purchase. The process was easy from start to finish and ev More

by Shannon.kelleher38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole , Nick Brilhart, Bridget Holliday, Brad Scammell, Gabriel Walman

May 28, 2021

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2021

Dealership Rating
Employee Rating

Great group of folks. They really look out for your interests. Everyone that I was involved with knew what I needed without making me feel forced into something. I consider myself pretty knowledgeable More

by LSBURTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole , Spencer Buettner

May 23, 2021

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2021

Dealership Rating
Employee Rating

Best car buying experience, hands down! Very knowledgeable, courteous staff. My new VW rocks!! I can't tell you how helpful it is to get firsthand experience on your car's features. Thanks Melis More

by Kisha P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cole , New salesman who had just started... very kind young man.

May 04, 2021

Heritage Volkswagen Parkville responded

Hi Kisha, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 01, 2021

Dealership Rating
Employee Rating

Spencer was exceptionally helpful in maximizing our trade-in value and finding a new vehicle. There was no sales pressure but instead it was a conversation aimed at meeting both our vehicle preferences More

by heidi.e.moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer Buettner, Gabriel Walman, Bridget (unsure of spelling) in Finance was extremely helpful

May 02, 2021

Heritage Volkswagen Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Spencer here at Heritage Volkswagen Parkville! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

Dealership Inventory (323 Vehicles)

used 2021 Hyundai Kona EV car, priced at $21,000
2021 Hyundai Kona EV
used
Sonic Silver exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Golf GTI car, priced at $36,395
2024 Volkswagen Golf GTI
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Atlas Cross Sport car, priced at $50,308
2024 Volkswagen Atlas Cross Sport
new
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $35,813
2024 Volkswagen Tiguan
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Taos car, priced at $25,876
2024 Volkswagen Taos
new
Pure White exterior
Unknown
All-wheel Drive
new 2024 Volkswagen Taos car
2024 Volkswagen Taos
new
Cornflower Blue exterior
Unknown
All-wheel Drive