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Charles Wiebel
Charles Wiebel | Page 13
Service Advisor
Ed Morse Chevrolet Buick GMC
501 US-61 BUS
Muscatine, IA 52761
409 Reviews
Dealership Experience
4 yrs, 11 mos
Industry Experience
11 yrs, 1 mo
Languages Spoken
English
409 Reviews
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409 Reviews of Charles Wiebel
September 03, 2025
Todd is fantastic to work with! Super friendly, helpful, attentive and the nicest guy. He even picked me up at home on the day of completing the sale. Super friendly, helpful, attentive and the nicest guy. He even picked me up at home on the day of completing the sale. More
by kellygirl32476
Verified CustomerOther Employees Tagged: Greg Bogart, Dan Cox, Rob Wittmer , Todd Reinsager
August 28, 2025
This was my first custom ordered truck but my fourth brand new vehicle in the last 7 years. The process of ordering my custom ordered Silverado 2500 HD was simple and easy with help from Todd Reinsager brand new vehicle in the last 7 years. The process of ordering my custom ordered Silverado 2500 HD was simple and easy with help from Todd Reinsager and sales manager Jim Henderson. I was impressed with the communication that we received from Ed Morse regarding the status of the scheduled build date, when the truck was built, when the truck was placed on the rail car for transport and the expected arrival time in which the Silverado 2500 HD arrived a week earlier than expected. The service department installed all of my additional accessories and handled several last-minute additions without missing a beat. Everyone in the service department is wonderful to work with. When I have questions, Robbie Wittmer and his team have the knowledge and expertise to remedy any issue at hand. The body shop did a great job rust proofing and undercoating my truck. The detailing department did a wonderful job getting the truck show room ready for delivery. One thing that really stood out for me is the teamwork. Whenever I had a question, other salesman didn't hesitate to work together to answer my questions or point me in the right direction. I'm already looking forward to my next custom-built truck so let's see what the new 2026 Silverado has in store for us. More
by jeremyhonts
Other Employees Tagged: Jim Henderson, Elizabeth Weber, Dan Cox, Rob Wittmer , Todd Reinsager
August 28, 2025
Service is always quick, affordable and done right the first time! Definitely recommend this shop! first time! Definitely recommend this shop! More
by rather_be_stamping
Other Employees Tagged: Jim Henderson, Elizabeth Weber, Dan Cox, Rob Wittmer , Pete Smillie
August 16, 2025
They always keep you updated on the progress and provide excellent customer service. Im always pleased with my visit. excellent customer service. Im always pleased with my visit. More
by ROBERTALLBEE1160
Other Employees Tagged: Jim Henderson, Elizabeth Weber, Rob Wittmer , Pete Smillie
August 10, 2025
Staff was courteous and helpful. I had questions about the tires and they were all answered and I was assured the tires were fine. I appreciate the service at Ed Morse. I had questions about the tires and they were all answered and I was assured the tires were fine. I appreciate the service at Ed Morse. More
by DOWNEYBARB
August 07, 2025
Love the GM location in Muscatine. Great service and always top notch results. Nothing but praise for the GM Store. NOTE: If you’re looking for things to “fix” - concentrate on Great service and always top notch results. Nothing but praise for the GM Store. NOTE: If you’re looking for things to “fix” - concentrate on the “Ford” store. More
by DRIVE_FOR_SHOW
Other Employees Tagged: Greg Bogart, Jim Henderson, Steve Daly, Elizabeth Weber, Rob Wittmer , Pete Smillie
July 31, 2025
I had a great experience at my recent car appointment. The staff was professional, friendly, and efficient from start to finish. Scheduling was easy, and they got my vehicle in right on time. They explain The staff was professional, friendly, and efficient from start to finish. Scheduling was easy, and they got my vehicle in right on time. They explained everything clearly and didn’t try to upsell unnecessary services. The work was completed faster than expected, and my car is running perfectly. I really appreciated the transparency and quality of service—will definitely be coming back! More
by MAGGIE.froehlich
July 29, 2025
Brian treats us like family. Have purchased many vehicles from him . He all was willing to go the extra mile. Have purchased many vehicles from him . He all was willing to go the extra mile. More
by KKRICHMAN1955
Other Employees Tagged: Greg Bogart, Elizabeth Weber, Brian Wood, Dan Cox
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