Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC
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Charles Wiebel | Page 14

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.8
158 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

4.8

158 Reviews

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158 Reviews of Charles Wiebel

June 29, 2022

Dealership Rating
Employee Rating

They got my truck in on time and was completed on time service was froendly More

by JENSENANGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 25, 2022

Dealership Rating
Employee Rating

I’ve never had such negative experience at a dealership. Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service mana More

by terry.griffin1
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 28, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Jun 28, 2022

terry.griffin1 responded

Yes Sir, this message indicated that you do not have my email address, you certainly do along with my phone number, please contact me if you wish to discuss this further.

June 22, 2022

Dealership Rating
Employee Rating

Had oil changed in my truck. It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well d More

by ZORICHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Jun 27, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 16, 2022

Dealership Rating
Employee Rating

Not only did they offer me a great deal on my trade in, they took the time to find me the perfect car in my price range and fixed my tire quickly! The drop off was a great service so I didn’t have to to wo More

by ginabrase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Edkin, Elizabeth Weber , Emily Armstrong

June 14, 2022

Dealership Rating
Employee Rating

MC did an amazing job sharing the facts & information on the car we purchased! Very patient with any questions & determined to help us understand the technology of the car we purchased. Made us feel very co More

by kbkuntz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: MC Henderson

Jun 17, 2022

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2022

Dealership Rating
Employee Rating

This is such a pleasant place to do business with! We usually wait in the waiting room while getting an oil change and are constantly greeted with friendly staff that makes a point to remember your More

by JCMARION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

May 27, 2022

Dealership Rating
Employee Rating

Had excellent customer service The waiting room is very nice and clean good coffee and popcorn and the job was done right More

by bnd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 02, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Ed Morse Chevy Buick GMC Team

May 26, 2022

Dealership Rating
Employee Rating

Great service! I thought service might be a bit different after the dealership was sold to Ed Morse. But I didn’t notice a thing from prior experiences. Thanks fo More

by JASON@ACR-MARKETING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Jun 01, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

May 19, 2022

Dealership Rating
Employee Rating

They did good, if I had questions they got an answer pretty quick. Real happy More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong, James Smith

May 24, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback! Sincerely, The Ed Morse Chevy Buick GMC Team

May 19, 2022

Dealership Rating
Employee Rating

great service and very friendly staff. Rob and Charles always provide friendly and expert advice More

by DAVISUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

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