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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
325 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

4.8

325 Reviews

Write a Review

325 Reviews of Charles Wiebel

December 25, 2025

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Employee Rating

Everything was great except for the time it took. It was an hour and a half in the waiting room that day. More

by SEBHAWK806
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Seb! We're glad to hear that everything else was great during your visit to Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your patience regarding the wait time and understand that it can be frustrating. Your experience is important to us, and we will continue to work on improving our service efficiency. Hoping to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

December 25, 2025

Dealership Rating
Employee Rating

Really fast service and excellent customer service. I will be back for my next oil change. More

by bowen.busch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Bowen! We’re thrilled to hear that you experienced fast service and excellent customer care at Ed Morse Chevrolet Buick GMC Muscatine. We look forward to seeing you again for your next oil change! Sincerely, The Ed Morse Chevy Buick GMC Team

December 15, 2025

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Employee Rating

Very timely and efficient service was greatly appreciated, I look forward to returning for my next visit. More

by NATEOLSONDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, Grant Edkin, Elizabeth Weber, Brian Wood, Pete Smillie

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Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Nate! We’re glad to hear that you appreciated the timely and efficient service at Ed Morse Chevrolet Buick GMC. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC Team

December 12, 2025

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Employee Rating

Always smiling and courteous when I arrive, even on days when chaos runs supreme. All 3 of them not only treat me professionally but others they interact with as well. Highly recommended! More

by Scott S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

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Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Scott! Our team truly appreciates your kind words about our team at Ed Morse Chevrolet Buick GMC. It's fantastic to hear that you consistently receive courteous and professional service, even during busy times. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

December 11, 2025

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Employee Rating

Service is always great at Ed Morse. Staff is congenial and helpful. Good concerned people. More

by JHOUSEMAN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Smillie

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Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! We're glad to hear that you consistently have a positive experience with our team at Ed Morse Chevrolet Buick GMC. Our staff strives to provide the best service possible, and your feedback is greatly appreciated. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC Team

December 07, 2025

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Employee Rating

Professional, courtesy, and very easy to work with. Listened to everything detail and worked hard to get me everything I needed. We're very open and straight forward. Great people to work with. Servi More

by COACHMAC.MCCLEERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, Jim Henderson, Grant Edkin, Elizabeth Weber, Brian Wood, Dan Cox, Pete Smillie, Rob Wittmer

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December 03, 2025

Dealership Rating
Employee Rating

Been with them for years always great customer service. Highly recommend for all your auto needs. More

by abbadusky
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Daly, Dan Cox

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Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Abba! We truly appreciate your loyalty to Ed Morse Chevrolet Buick GMC over the years. It's great to hear that you consistently receive great customer service. We look forward to assisting you with all your auto needs in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

December 03, 2025

Dealership Rating
Employee Rating

Charles got my car in quick - the service was top notch. High recommend using Ed Morse - their stuff and service is great. More

by MAGGIE.JOHNSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Maggie! We’re thrilled to hear that you had a great experience with Charles at Ed Morse Chevrolet Buick GMC. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

December 02, 2025

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Employee Rating

The best service in Iowa by far. Nothing beats the quality and friendliness from the staff and especially my advisor. Handled my car with great care and heard my concerns and addre More

by Mussehlaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Mussehl

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Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Mussehlaj! We truly appreciate your kind words about the quality and friendliness of our staff at Ed Morse Chevrolet Buick GMC. It's great to hear that your advisor took such good care of your car and addressed your concerns promptly. We look forward to seeing you again next time! Sincerely, The Ed Morse Chevy Buick GMC Team

November 28, 2025

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Employee Rating

Friendly and knowledgeable staff that is always willing to help whenever you service preformed on you vehicle More

by CURTWEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber, Rob Wittmer

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Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Curt! We’re delighted to hear that you found our staff at Ed Morse Chevrolet Buick GMC to be friendly and knowledgeable. Our team is always here to assist you with your vehicle's service needs. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

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