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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
348 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

4.8

348 Reviews

Write a Review

348 Reviews of Charles Wiebel

March 31, 2026

Dealership Rating
Employee Rating

Got an appointment quickly and waited less time than expected for the job to get done. More

by dstuhr112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 19, 2026

Dealership Rating
Employee Rating

I was pleased with the service and honoring my cupon. Fast service, nice waiting room. More

by perryothmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

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March 14, 2026

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Employee Rating

very good service and a very friendly staff. repaired done in a timely manner., will be back. More

by rda777
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Appreciate you taking time to let us know how everything went! We're glad to hear that you received very good service and found our staff to be friendly during your visit to Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your feedback and look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2026

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Employee Rating

Very good service and a very friendly staff. Repairs are done in a timely manner.Thank you. More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Glad you shared your experience with us! It’s great to hear that the service and friendly staff at Ed Morse Chevrolet Buick GMC Muscatine made your visit enjoyable. Your satisfaction is always a top priority, and your feedback is truly appreciated. Looking forward to your next visit! Sincerely, The Ed Morse Chevy Buick GMC Team

March 10, 2026

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Employee Rating

Very happy with the comminication and promptness at fixing the issue. Would recommend the Chevy service here. More

by stjbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your fantastic review! We are thrilled to hear that you were happy with the communication and promptness of our service at Ed Morse Chevrolet Buick GMC Muscatine (MICB). Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

March 06, 2026

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Employee Rating

Routine oil change and maintenance. Great service as usual, Rob and his team just take care of business. More

by BMUELLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Rob Wittmer

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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Rob and the team during your routine oil change and maintenance at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your trust in us and look forward to taking care of your automotive needs again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

March 06, 2026

Dealership Rating
Employee Rating

Charles is always GREAT in the Service area. Abolutely tops. Not just helpful but genuinely pleasant. More

by macphilms
Recommend Dealer
Yes
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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you, Mac, for your wonderful review! We’re thrilled to hear that you had a great experience with Charles at Ed Morse Chevrolet Buick GMC Muscatine. You truly exemplify the level of service we strive to provide. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

March 03, 2026

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Employee Rating

The only thing I felt that wasn't professional was the reminder sticker for next oil change was a yellow sticky note that said 15,864 and "thank you". More

by SBEAN2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Sean. We appreciate you taking the time to share your experience with us at Ed Morse Chevrolet Buick GMC. We strive for professionalism and your comment regarding the reminder sticker is valuable to us. We encourage you to reach out to us directly if you have any further concerns, and we look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

March 02, 2026

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Employee Rating

We have done business with this dealership for 22 years. Very good communication from the service department. More

by Jim Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Pete Smillie, Rob Wittmer , Hans Broderson, Juan Goucin, Chris?, Grant Edkin, Jake Mussell.

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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Jim! We truly appreciate your loyalty to Ed Morse Chevrolet Buick GMC Muscatine over the past 22 years. It's fantastic to hear that you've had a positive experience with our service department. We look forward to continuing to serve you in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

February 28, 2026

Dealership Rating
Employee Rating

Rude, talk down to you like your a three year old. Customer does not come first, profit does. More

by KDTSTORJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Weber, Pete Smillie

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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback. We understand your concerns about the way your visit was handled and the impression it left. At Ed Morse Chevrolet Buick GMC, we focus on providing attentive service and clear communication so all customers feel supported throughout their experience. Please feel welcome to reach out to us directly if you would like to talk more about your visit. Your feedback is valued. Sincerely, The Ed Morse Chevy Buick GMC Team

Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback. We understand your concerns about the way your visit was handled and the impression it left. At Ed Morse Chevrolet Buick GMC, we focus on providing attentive service and clear communication so all customers feel supported throughout their experience. Please feel welcome to reach out to us directly if you would like to talk more about your visit. Your feedback is valued. Sincerely, The Ed Morse Chevy Buick GMC Team

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