Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
331 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

10 yrs, 3 mos

Languages Spoken

English English

4.8

331 Reviews

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331 Reviews of Charles Wiebel

January 19, 2026

Dealership Rating
Employee Rating

Charles was very informative and attentive. Vehicle was serviced in a timely manner and cost was average/fair. More

by ZECHARIAH.PERALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Jan 20, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your positive feedback, Zechariah! We're glad to hear that Charles provided you with informative and attentive service. It's great to know that your vehicle was serviced in a timely manner at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your support and hope to see you again for your future automotive needs! Sincerely, The Ed Morse Chevy Buick GMC Team

January 15, 2026

Dealership Rating
Employee Rating

kind, courteous & professional great feedback on issues if any great communication and timely thank you More

by tonyffp
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Jan 20, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Tony! We truly appreciate your kind words about our team's professionalism and communication at Ed Morse Chevrolet Buick GMC Muscatine (MICB). It’s great to hear that you had a positive experience. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 15, 2026

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Great customer service from all employees they are very polite, very positive and very knowledgeable. More

by CHIZANDLER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Jan 20, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service from our team at Ed Morse Chevrolet Buick GMC Muscatine (MICB). Our employees take pride in being polite, positive, and knowledgeable, and we appreciate your recognition of their efforts. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 07, 2026

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I was contacted regarding a recall on my vehicle. Charles, the service advisor communicated this could be a 2 appointment recall as it requires an inpsection before part could be ordered. Vehicle i More

by Joe Muscatine
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you, Joe! We’re happy to hear that your recall experience with Ed Morse Chevrolet Buick GMC Muscatine was quick and easy. Charles will be pleased to know that his communication made a positive impact. We appreciate you choosing us for your vehicle needs and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 05, 2026

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Friendly knowledgeable staff that are always willing to help whenever I stop in to make an appointment or have questions. More

by CURTWEISS
Service Price Transparency
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Recommend Dealer
Yes
Jan 07, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your kind review, Curt! It's great to hear that you find our staff at Ed Morse Chevrolet Buick GMC Muscatine to be friendly and knowledgeable. We appreciate your positive feedback and look forward to assisting you again in the future. Don't hesitate to stop by anytime with questions or for your next appointment! Sincerely, The Ed Morse Chevy Buick GMC Team

January 02, 2026

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The oil change was routine. Charles came into the waiting area with the results of the safety check, announcing that the 70,000 mile tires that I purchased from him in 2023 - More

by Roadhog
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wood

Jan 07, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the tire replacement situation and appreciate your feedback. It's important to us that our customers feel satisfied with their purchases and services at Ed Morse Chevrolet Buick GMC Muscatine. Our team encourages you to reach out to us directly so we can address your concerns more thoroughly. We're here to help and want to ensure you receive the value you expect. Thank you for your patience. Sincerely, The Ed Morse Chevy Buick GMC Team

December 25, 2025

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Everything was great except for the time it took. It was an hour and a half in the waiting room that day. More

by SEBHAWK806
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Service Time
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Recommend Dealer
Yes
Dec 29, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Seb! We're glad to hear that everything else was great during your visit to Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your patience regarding the wait time and understand that it can be frustrating. Your experience is important to us, and we will continue to work on improving our service efficiency. Hoping to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

December 25, 2025

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Really fast service and excellent customer service. I will be back for my next oil change. More

by bowen.busch
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Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Bowen! We’re thrilled to hear that you experienced fast service and excellent customer care at Ed Morse Chevrolet Buick GMC Muscatine. We look forward to seeing you again for your next oil change! Sincerely, The Ed Morse Chevy Buick GMC Team

December 15, 2025

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Very timely and efficient service was greatly appreciated, I look forward to returning for my next visit. More

by NATEOLSONDDS
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Recommend Dealer
Yes
Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Nate! We’re glad to hear that you appreciated the timely and efficient service at Ed Morse Chevrolet Buick GMC. We look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Chevy Buick GMC Team

December 12, 2025

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Employee Rating

Always smiling and courteous when I arrive, even on days when chaos runs supreme. All 3 of them not only treat me professionally but others they interact with as well. Highly recommended! More

by Scott S
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Dec 16, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Scott! Our team truly appreciates your kind words about our team at Ed Morse Chevrolet Buick GMC. It's fantastic to hear that you consistently receive courteous and professional service, even during busy times. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

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