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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 35

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
400 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.8

400 Reviews

Write a Review

400 Reviews of Charles Wiebel

February 28, 2023

Dealership Rating
Employee Rating

Safety Recall notification received. Called for appointment. Staff didn’t realize there parts are unavailable? More

by Classeight
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Mar 06, 2023

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

February 27, 2023

Dealership Rating
Employee Rating

Excellent service, Charles is great to work with, the service was done well and completed in a timely manner. More

by Vhenderson
Recommend Dealer
Yes
Print
Mar 01, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

February 24, 2023

Dealership Rating
Employee Rating

Appreciate the honesty and doing a good job of getting me back on the road. More

by cdwhite82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Feb 28, 2023

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

February 16, 2023

Dealership Rating
Employee Rating

Once again Charles and the service tech were AWESOME! !! Will always return in the future! More

by PAULKBHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 21, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

February 05, 2023

Dealership Rating
Employee Rating

See Mike the Service Manager! He is awesome! I highly recommend Ed Morse Automotive Group More

by laurieadekeyrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Grant Edkin , Emily Armstrong, Keith Franks, Mike Rettig

Print
Feb 09, 2023

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

January 25, 2023

Dealership Rating
Employee Rating

Explained the work done completely. Also answered questions on the bill in detail concerning a coupon. More

by Corey_frad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong, Na

Print
Jan 31, 2023

Ed Morse Chevrolet Buick GMC responded

Corey, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Sincerely, The Ed Morse Chevy Buick GMC Team

January 15, 2023

Dealership Rating
Employee Rating

Excellent staff! ! Best service I’ve ever experienced from all departments .. will definitely recommend to other More

by KFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber, Dan Cox , Emily Armstrong, Bob Droessler, Keith Franks, Eric Harris

Print
Jan 17, 2023

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Ed Morse Chevrolet Buick GMC Muscatine (MICB) and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chevy Buick GMC Team

January 13, 2023

Dealership Rating
Employee Rating

Quick, convenient, kind , and communicative. What else can you ask for - other than “no charge,” lol More

by jjr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Jan 17, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

January 11, 2023

Dealership Rating
Employee Rating

Have used this dealership for many, many years. The reason for this is it's people. They have always did their best to satisfy my needs from the purchasing of vehicles, servicing my vehicles and an More

by davesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber, MC Henderson , Emily Armstrong, Bob Droessler, Keith Franks, Several of the mechanics.

Print
Jan 17, 2023

Ed Morse Chevrolet Buick GMC responded

Hi Davesy and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Ed Morse Chevy Buick GMC Team

January 10, 2023

Dealership Rating
Employee Rating

Charles in the service department is excellent. He is honest and very helpful. He is the main reason I use their service department. More

by KELLERSL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

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