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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 35

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
409 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

4.8

409 Reviews

Write a Review

409 Reviews of Charles Wiebel

May 11, 2023

Dealership Rating
Employee Rating

Everyone was nice and helpful, my issues were addressed quickly. I will be back again More

by ryanmueller77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

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May 15, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

May 07, 2023

Dealership Rating
Employee Rating

They helped me complete the repairs to my car in a timely manner and the staff were helpful More

by AMULKA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber , Emily Armstrong

Print
May 10, 2023

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

April 30, 2023

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Employee Rating

Very courteous. Great price for oil change since it includes a car wash and a minimal charge for tire rotation More

by c.marshall059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 02, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Ed Morse Chevy Buick GMC Team

April 29, 2023

Dealership Rating
Employee Rating

Charles has always communicated the issues and timing of repairs for my truck very well. The entire staff has always been pleasant to work with. More

by jeff.rushing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 02, 2023

Ed Morse Chevrolet Buick GMC responded

Jeff, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 29, 2023

Dealership Rating
Employee Rating

He was timely and responsive to our need to repair the air conditioner. Thank you. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M. C. Henderson

Print
May 02, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review, Tom! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 15, 2023

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Employee Rating

The dealership worked very quickly to schedule our appointment and get us all new tires since we had a flat tire. The pricing on the oil change, tires and alignment were excellent. We will always use More

by Ron and Sue Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Apr 18, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

April 02, 2023

Dealership Rating
Employee Rating

Fast and friendly service. Staff did a great job, servicing my truck. Sales did a great job when I purchased it. More

by rwittmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Apr 04, 2023

Ed Morse Chevrolet Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

March 17, 2023

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Employee Rating

Same good dealership now as it was when it was Kriegers. Will continue to shop there More

by yerington82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Dan Cox , Bob Droessler, Keith Franks, Eric Harris

Print
Mar 25, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Ed Morse Chevy Buick GMC Team

March 09, 2023

Dealership Rating
Employee Rating

Ed Morse in Muscatine is a great facility to get your vehicle serviced or to buy a new vehicle. I have purchased numerous vehicles there and also serviced. Best dealership around!!!!! More

by bensonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart , Bob Droessler, Keith Franks

Print
Mar 10, 2023

Ed Morse Chevrolet Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Ed Morse Chevrolet Buick GMC Muscatine (MICB), we value our customers and we look forward to seeing you on your next visit. Sincerely, The Ed Morse Chevy Buick GMC Team

February 28, 2023

Dealership Rating
Employee Rating

Safety Recall notification received. Called for appointment. Staff didn’t realize there parts are unavailable? More

by Classeight
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Mar 06, 2023

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

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