Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 30

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
400 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.8

400 Reviews

Write a Review

400 Reviews of Charles Wiebel

January 09, 2024

Dealership Rating
Employee Rating

The chip retrofit service when well after waiting almost 2 years. However, no one took the time to explain the function of this chip and how it affects my driving. I also suggest that each dealership offer More

by RHOFFERBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Jan 11, 2024

Ed Morse Chevrolet Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Ed Morse Chevy Buick GMC Team

January 07, 2024

Dealership Rating
Employee Rating

Ed Morse is always very prompt and courteous about scheduling my vehicle for maintenance. They keep me informed all along the way. More

by JRJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Rob Wittmer , Pete Smillie

Jan 09, 2024

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 05, 2024

Dealership Rating
Employee Rating

We always have a great experience at Ed Morse. The service department is easy to work with, and accommodating into our schedule. More

by VORWERK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Jan 08, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC Team

December 19, 2023

Dealership Rating
Employee Rating

Everything was Good! would recommend, get all service work done there and probaby purchase our next vehicle there More

by FUZZ50WL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Dec 22, 2023

Ed Morse Chevrolet Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Ed Morse Chevy Buick GMC Team

December 19, 2023

Dealership Rating
Employee Rating

They are always accommodating when we have a last minute issue. Always explains the issue thoroughly and helps come up with solutions More

by RHONDAAYERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Rhonda. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

November 28, 2023

Dealership Rating
Employee Rating

Grant is great to work with and knows the type of vehicles we like. He did an excellent job explaining all of the vehicles accessories. More

by melanielangley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 11, 2023

Dealership Rating
Employee Rating

Charles was fantastic to work with and very patient while I explored my options. Him and Rob helped me a lot and best tire buying experience I’ve had anywhere. More

by kylesoukup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

November 03, 2023

Dealership Rating
Employee Rating

Professional and courtesy service, very helpful and coupons were great to fit into our need for tires and oil changes More

by RLWAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

They always do a great job and go above and beyond. Excellent service. Thank you! More

by PTERRY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber, Rob Wittmer , Pete Smillie, MC Henderson

November 03, 2023

Dealership Rating
Employee Rating

Pleasant and helpful with service to my GMC Sierra tire replacement delivered vehicle as promised More

by GHARPER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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