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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 36

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
400 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.8

400 Reviews

Write a Review

400 Reviews of Charles Wiebel

January 06, 2023

Dealership Rating
Employee Rating

Great customer service. Everyone is very friendly and helpful. They take great care to ensure my needs are met. More

by drue.curry
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

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Jan 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

January 06, 2023

Dealership Rating
Employee Rating

I always appreciate their communication with the customer. Their friendliness and customer service. Thanks for the good work. More

by ROBERTALLBEE1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber , Emily Armstrong

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Jan 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

December 15, 2022

Dealership Rating
Employee Rating

Charles paid attention to details with my needs on my Colorado service. They always treat you like family. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 19, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

December 15, 2022

Dealership Rating
Employee Rating

Charles Wiebel was very knowledgeable and helpful when we selected tires for our truck. Great service! More

by gossetc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 19, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for this great review! Charles is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Ed Morse Chevy Buick GMC Team

November 25, 2022

Dealership Rating
Employee Rating

Very friendly and attentive to detail. Professionals all around. Service & Parts Department were a great experience as well. More

by cameronsmith22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong, Keith Franks, Eric Harris

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November 10, 2022

Dealership Rating
Employee Rating

Charles provided great service! Very prompt, professional, and knowledgeable. Time spent with us was much appreciated. Very good communication. More

by W.DEVORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 14, 2022

Ed Morse Chevrolet Buick GMC responded

Your fantastic review was awesome to read! Sincerely, The Ed Morse Chevy Buick GMC Team

October 28, 2022

Dealership Rating
Employee Rating

Charles was really great however I did request to keep my old tires but instead got an add on bill of $24 for disposal of old tires. More

by engineerarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 04, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

October 14, 2022

Dealership Rating
Employee Rating

Had my truck serviced and tires rotated. Plus airfilter change and a truck wash. Thank you More

by sclester2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Oct 14, 2022

Ed Morse Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chevy Buick GMC Team

October 13, 2022

Dealership Rating
Employee Rating

I had excellent service 2 consecutive days. One was for 4 new tires the next was for an oil change. Everyone I had contact with was helpful, friendly, and professional. More

by joyceschultz9789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Oct 14, 2022

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

October 13, 2022

Dealership Rating
Employee Rating

Service is prompt, but they just can’t seem to get the run flat tire sensors resynced when the tires are rotated. More

by daveamykirkpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Print
Oct 14, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

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