Charles Wiebel | Page 37
Service Advisor
Ed Morse Chevrolet Buick GMC
501 US-61 BUS
Muscatine, IA 52761
Dealership Experience
4 yrs, 9 mos
Industry Experience
10 yrs, 11 mos
Languages Spoken
English
394 Reviews
Write a Review394 Reviews of Charles Wiebel
August 23, 2022
Great service. Wish I was able to schedule my vehicle to be picked up through the online scheduling system. Only gave me the option to drop vehicle off, wait for se Wish I was able to schedule my vehicle to be picked up through the online scheduling system. Only gave me the option to drop vehicle off, wait for service, or ride shuttle. Would much prefer vehicle to be picked up from my work and brought back to me. More
Other Employees Tagged: Elizabeth Weber , Emily Armstrong
August 22, 2022
Was able to get my appointment the next day. Everyone very friendly and knowledgable. Car was ready as promised. Everyone very friendly and knowledgable. Car was ready as promised. More
Other Employees Tagged: Elizabeth Weber, Brian Wood , Emily Armstrong
August 11, 2022
Excellent customer service. I trust him so much. Great communicator . Won’t go anywhere else now that he is the service man. He went above and beyond to help me with my car. Was I trust him so much. Great communicator . Won’t go anywhere else now that he is the service man. He went above and beyond to help me with my car. Was always available to answer my questions and was very kind and patient. He is very knowledgeable and excellent at his job. I will recommend him and your shop to everyone I know. Great person and a great experience. Thanks so much Charles you are the Best!! More
Other Employees Tagged: Jim Henderson
August 04, 2022
The transition has been smooth, still top-notch service. Very clean, prompt. Great pick up drop off service Very clean, prompt. Great pick up drop off service More
Other Employees Tagged: Greg Bogart, Elizabeth Weber , Emily Armstrong, Skip Armstrong
July 31, 2022
The work was quick and well, but with a tire rotation, I would think they would also update the TMPS so the pressures in the system match the tires......... would think they would also update the TMPS so the pressures in the system match the tires......... More
Other Employees Tagged: Elizabeth Weber , Emily Armstrong
July 12, 2022
The Service Dept. was friendly and my SUV was taken in on time. The problem was quickly found, explained to me and fixed. I was very Happy! was friendly and my SUV was taken in on time. The problem was quickly found, explained to me and fixed. I was very Happy! More
Other Employees Tagged: Elizabeth Weber , Emily Armstrong
June 25, 2022
I’ve never had such negative experience at a dealership. Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service mana Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service manager did not even run a diagnostic test. I another shop fix it, less than an hour to repair. It was a missing nut on the battery bus bar. (The dealership had run a load test on the battery) More
June 22, 2022
Had oil changed in my truck. It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well d It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well done. More
Other Employees Tagged: Elizabeth Weber , Emily Armstrong
June 16, 2022
Not only did they offer me a great deal on my trade in, they took the time to find me the perfect car in my price range and fixed my tire quickly! The drop off was a great service so I didn’t have to to wo they took the time to find me the perfect car in my price range and fixed my tire quickly! The drop off was a great service so I didn’t have to to worry about waiting or finding a ride. More
Other Employees Tagged: Grant Edkin, Elizabeth Weber , Emily Armstrong

