Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 37

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
400 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.8

400 Reviews

Write a Review

400 Reviews of Charles Wiebel

October 06, 2022

Dealership Rating
Employee Rating

okay. friendly helpfull kind good work good staff good mechanics good location will do again More

by CLDSAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Wood

Oct 07, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

September 29, 2022

Dealership Rating
Employee Rating

Was first visit to Ed Morse dealership. Staff was friendly and courteous. Wait was very comfortable. Wait was minimal for services done. More

by betjhagens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

September 23, 2022

Dealership Rating
Employee Rating

Great people, great service, always an enjoyable experience. Making an appointment is no problem and work is completed expediently. More

by LREDKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Sep 26, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 22, 2022

Dealership Rating
Employee Rating

Did not get the diagnostic fee explained when the appointment was made. Did not know there was fee for it. More

by Diaz009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

September 10, 2022

Dealership Rating
Employee Rating

The service was better when it was Kriegers. Not sure what happened things are forgotten to finish the job Now we have to figure out how to reset the fuel filter More

by JKKOBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 22, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

September 02, 2022

Dealership Rating
Employee Rating

Received a missed call from the dealer. When I called back the person had no ideas who or why I got a call. I said I had my car in service. Was then asked who the adviser was and I said tha More

by craig410
Recommend Dealer
No
Sep 06, 2022

Ed Morse Chevrolet Buick GMC responded

Craig, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Ed Morse Chevy Buick GMC Team

August 23, 2022

Dealership Rating
Employee Rating

Great service. Wish I was able to schedule my vehicle to be picked up through the online scheduling system. Only gave me the option to drop vehicle off, wait for se More

by abchap
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Aug 29, 2022

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

August 22, 2022

Dealership Rating
Employee Rating

Was able to get my appointment the next day. Everyone very friendly and knowledgable. Car was ready as promised. More

by knreiche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Brian Wood , Emily Armstrong

Aug 24, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

August 11, 2022

Dealership Rating
Employee Rating

Excellent customer service. I trust him so much. Great communicator . Won’t go anywhere else now that he is the service man. He went above and beyond to help me with my car. Was More

by Sherie.keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson

Aug 12, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Charles and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Ed Morse Chevy Buick GMC Team

August 04, 2022

Dealership Rating
Employee Rating

The transition has been smooth, still top-notch service. Very clean, prompt. Great pick up drop off service More

by bethstafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, Elizabeth Weber , Emily Armstrong, Skip Armstrong

Aug 05, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

...
37
...

Dealership Inventory (173 Vehicles)

used 2023 GMC Yukon XL car, priced at $49,880
2023 GMC Yukon XL
used
Summit White exterior
Automatic
Four-wheel Drive
used 2020 Chevrolet Traverse car, priced at $22,070
2020 Chevrolet Traverse
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $55,820
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $48,890
2026 Buick Envision
new
Quartz Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $50,270
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $59,400
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive