Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 37

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
394 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.8

394 Reviews

Write a Review

394 Reviews of Charles Wiebel

August 23, 2022

Dealership Rating
Employee Rating

Great service. Wish I was able to schedule my vehicle to be picked up through the online scheduling system. Only gave me the option to drop vehicle off, wait for se More

by abchap
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Aug 29, 2022

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

August 22, 2022

Dealership Rating
Employee Rating

Was able to get my appointment the next day. Everyone very friendly and knowledgable. Car was ready as promised. More

by knreiche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Brian Wood , Emily Armstrong

Aug 24, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

August 11, 2022

Dealership Rating
Employee Rating

Excellent customer service. I trust him so much. Great communicator . Won’t go anywhere else now that he is the service man. He went above and beyond to help me with my car. Was More

by Sherie.keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson

Aug 12, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Charles and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Ed Morse Chevy Buick GMC Team

August 04, 2022

Dealership Rating
Employee Rating

The transition has been smooth, still top-notch service. Very clean, prompt. Great pick up drop off service More

by bethstafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Bogart, Elizabeth Weber , Emily Armstrong, Skip Armstrong

Aug 05, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

July 31, 2022

Dealership Rating
Employee Rating

The work was quick and well, but with a tire rotation, I would think they would also update the TMPS so the pressures in the system match the tires......... More

by Tash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Aug 03, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

July 12, 2022

Dealership Rating
Employee Rating

The Service Dept. was friendly and my SUV was taken in on time. The problem was quickly found, explained to me and fixed. I was very Happy! More

by jo.lamaack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Jul 15, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 29, 2022

Dealership Rating
Employee Rating

They got my truck in on time and was completed on time service was froendly More

by JENSENANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 25, 2022

Dealership Rating
Employee Rating

I’ve never had such negative experience at a dealership. Broken parts, bolts not reinstalled and a steering issue that almost caused an accident on my way home. When I returned the next day the service mana More

by terry.griffin1
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 28, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Jun 28, 2022

terry.griffin1 responded

Yes Sir, this message indicated that you do not have my email address, you certainly do along with my phone number, please contact me if you wish to discuss this further.

June 22, 2022

Dealership Rating
Employee Rating

Had oil changed in my truck. It was completed in a reasonable amount of time. The people I encountered were friendly and professional, and washed the exterior very well Well d More

by ZORICHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

Jun 27, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

June 16, 2022

Dealership Rating
Employee Rating

Not only did they offer me a great deal on my trade in, they took the time to find me the perfect car in my price range and fixed my tire quickly! The drop off was a great service so I didn’t have to to wo More

by ginabrase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Edkin, Elizabeth Weber , Emily Armstrong

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