Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 6

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
355 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

355 Reviews

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355 Reviews of Charles Wiebel

October 18, 2025

Dealership Rating
Employee Rating

Elizabeth tried her very hardest to get my service done so I could get to my next appointment, and she made it with a bit of time to spare! She was so helpful and pleasant amidst the very busy time! Thank More

by bdeg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Nov 13, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! We appreciate your feedback about Elizabeth's dedication and helpfulness during your service experience at Ed Morse Chevrolet Buick GMC Muscatine (MICB). It’s great to hear that she was able to assist you efficiently. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC Team

October 17, 2025

Dealership Rating
Employee Rating

Got me in quickly & took care of my automotive needs in a timely fashion. Explained everything in detail so there were no surprises. More

by njtcpht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Nov 13, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! It's great to hear that we were able to assist you promptly and that our team provided clear explanations regarding your automotive needs. At Ed Morse Chevrolet Buick GMC Muscatine (MICB), we strive to ensure a transparent and efficient experience for all our customers. We look forward to seeing you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC Team

October 15, 2025

Dealership Rating
Employee Rating

As always, top quality service in a timely manner @ a fair price. Hans (Service Tech) covered the bases on the service requested and his explanation of his findings/actions. Another job well done by al More

by DRIVE_FOR_SHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie , Robbie Witmer (sp?)

Nov 13, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your positive review! We truly appreciate your kind words about the top-quality service you received at Ed Morse Chevrolet Buick GMC Muscatine (MICB). It's great to hear that Hans provided thorough explanations and met your service needs. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

October 14, 2025

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I am totally satisfied with the outcome of my first visit to Ed Morse Dealership More

by WOODHOUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Nov 13, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback! It's great to hear that you are totally satisfied with your first visit to Ed Morse Chevrolet Buick GMC Muscatine (MICB). We appreciate your support and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

October 14, 2025

Dealership Rating
Employee Rating

The staff has always been very helpful and knowledgeable whenever I have taken my vehicle in for service More

by CURTWEISS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 13, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for the great review, Curt! We truly appreciate your kind words about our staff at Ed Morse Chevrolet Buick GMC Muscatine (MICB). It's wonderful to hear that you've had positive experiences with our service team. We look forward to assisting you again in the future! Sincerely, Ed Morse Chevy Buick GMC Team

October 07, 2025

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Employee Rating

Glad to get the deal done in the time we set up the appointment & very knolageable More

by monte.pugh
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 30, 2025

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Employee Rating

Awesome team. Get customer service and communication. My car is always in great hands. Always great service More

by MAGGIE.JOHNSTON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your fantastic feedback, Maggie! We’re pleased to hear that you had such a positive experience with our team at Ed Morse Chevrolet Buick GMC Muscatine. Providing excellent customer service and ensuring your car is well taken care of are our top priorities. We appreciate your support and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2025

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Employee Rating

Charles has been very helpful to me in getting a couple things fixed on my Tahoe. He gets you scheduled quick and gives great updates while you wait. More

by kimber8653
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Mussehl

Sep 28, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your review! We’re happy to hear that Charles provided you with exceptional service during your visit to Ed Morse Chevrolet Buick GMC Muscatine (MICB). We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

September 27, 2025

Dealership Rating
Employee Rating

Have always had a great experience at this dealership location. I have been doing business with this location and Chevrolet for many years and plan to continue for many more. All personal are very helpfu More

by BJGJ1985
Recommend Dealer
Yes
Sep 28, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you! We truly appreciate your loyalty to Ed Morse Chevrolet Buick GMC Muscatine (MICB) over the years. It's fantastic to hear that you consistently have great experiences with our helpful and knowledgeable staff. We look forward to assisting you for many more years to come! Sincerely, The Ed Morse Chevy Buick GMC Team

September 27, 2025

Dealership Rating
Employee Rating

Service took way longer than expected. No real reason was given for it taking 2.5 hours for a software update. More

by toddmuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback. We understand that waiting for service can be frustrating, especially when it exceeds your expectations. Our team appreciates you bringing this to our attention, as it helps us improve. If you have any further concerns or would like to discuss this matter, please feel free to contact us at Ed Morse Chevrolet Buick GMC Muscatine. We value your input and hope to provide you with a better experience in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

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