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Charles Wiebel
Charles Wiebel | Page 9
Service Advisor
Ed Morse Chevrolet Buick GMC
501 US-61 BUS
Muscatine, IA 52761
409 Reviews
Dealership Experience
4 yrs, 11 mos
Industry Experience
11 yrs, 1 mo
Languages Spoken
English
409 Reviews
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409 Reviews of Charles Wiebel
January 15, 2026
kind, courteous & professional great feedback on issues if any great communication and timely thank you issues if any great communication and timely thank you More
by tonyffp
Verified CustomerOther Employees Tagged: Elizabeth Weber , Pete Smillie
January 07, 2026
I was contacted regarding a recall on my vehicle. Charles, the service advisor communicated this could be a 2 appointment recall as it requires an inpsection before part could be ordered. Vehicle i Charles, the service advisor communicated this could be a 2 appointment recall as it requires an inpsection before part could be ordered. Vehicle inspected part was ordered and got a call when part came in. Quick and Easy! More
by Joe Muscatine
January 05, 2026
Friendly knowledgeable staff that are always willing to help whenever I stop in to make an appointment or have questions. help whenever I stop in to make an appointment or have questions. More
by CURTWEISS
Other Employees Tagged: Jim Henderson, Elizabeth Weber, Rob Wittmer , Pete Smillie
January 02, 2026
The oil change was routine. Charles came into the waiting area with the results of the safety check, announcing that the 70,000 mile tires that I purchased from him in 2023 - Charles came into the waiting area with the results of the safety check, announcing that the 70,000 mile tires that I purchased from him in 2023 - a little less than 40,000 miles ago - are in need of replacement. He proposed for more "70,000 mile" tires for $1,200.00 I am not stupid. Logically, I am still owed 30,000 miles on the 2023 tires, and if he thinks I'm buying any more "70,000 mile" tires that last 40,000 miles from him, they're nuts. He did say he's match any price. I bet he would! Look, we're in our late 60's and early 70's, drive a 1.5 liter Equinox that this dealership routinely rotates tires on, and we didn't receive what we were sold. If tires are now needed, far ahead of when they were due to be replaced, I would have expect some sort of allowance. Nope. What people say is true: Never buy tires from a dealership. I tried. I guess maybe I am stupid. More
by Roadhog
Other Employees Tagged: Brian Wood
December 15, 2025
Very timely and efficient service was greatly appreciated, I look forward to returning for my next visit. appreciated, I look forward to returning for my next visit. More
by NATEOLSONDDS
Other Employees Tagged: Greg Bogart, Grant Edkin, Elizabeth Weber, Brian Wood , Pete Smillie
December 12, 2025
Always smiling and courteous when I arrive, even on days when chaos runs supreme. All 3 of them not only treat me professionally but others they interact with as well. Highly recommended! when chaos runs supreme. All 3 of them not only treat me professionally but others they interact with as well. Highly recommended! More
by Scott S
Other Employees Tagged: Elizabeth Weber , Pete Smillie
December 07, 2025
Professional, courtesy, and very easy to work with. Listened to everything detail and worked hard to get me everything I needed. We're very open and straight forward. Great people to work with. Servi Listened to everything detail and worked hard to get me everything I needed. We're very open and straight forward. Great people to work with. Service department is top notch. Entire dealership makes you feel like you are the must important customer they have. More
by COACHMAC.MCCLEERY
Other Employees Tagged: Greg Bogart, Jim Henderson, Grant Edkin, Elizabeth Weber, Brian Wood, Dan Cox, Rob Wittmer , Pete Smillie
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