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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 8

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
409 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English English

4.8

409 Reviews

Write a Review

409 Reviews of Charles Wiebel

February 28, 2026

Dealership Rating
Employee Rating

Rude, talk down to you like your a three year old. Customer does not come first, profit does. More

by KDTSTORJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Weber , Pete Smillie

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Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback. We understand your concerns about the way your visit was handled and the impression it left. At Ed Morse Chevrolet Buick GMC, we focus on providing attentive service and clear communication so all customers feel supported throughout their experience. Please feel welcome to reach out to us directly if you would like to talk more about your visit. Your feedback is valued. Sincerely, The Ed Morse Chevy Buick GMC Team

Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback. We understand your concerns about the way your visit was handled and the impression it left. At Ed Morse Chevrolet Buick GMC, we focus on providing attentive service and clear communication so all customers feel supported throughout their experience. Please feel welcome to reach out to us directly if you would like to talk more about your visit. Your feedback is valued. Sincerely, The Ed Morse Chevy Buick GMC Team

February 28, 2026

Dealership Rating
Employee Rating

Employees are also friendly and helpful whenever you stop in to schedule your vehicle for service More

by CURTWEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber

Print
Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Curt! We appreciate you taking the time to share your experience with us at Ed Morse Chevrolet Buick GMC Muscatine. We're glad to hear that our team has been friendly and helpful whenever you stop in to schedule your vehicle for service. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

February 26, 2026

Dealership Rating
Employee Rating

Took great care of all my issues. Explained the issues well and kept in good communication. More

by WTYOHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Print
Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that we were able to take great care of your needs and keep you informed throughout the process. At Ed Morse Chevrolet Buick GMC Muscatine, we strive for open communication and excellent service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

February 25, 2026

Dealership Rating
Employee Rating

Great Experience! Always helpful. I will bring my pickup back every time for the required work. More

by CHRISINGRAHAM879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Print
Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Chris! We’re thrilled to hear that you had a great experience with us at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your loyalty and look forward to assisting you with your pickup again in the future. Safe driving! Sincerely, The Ed Morse Chevy Buick GMC Team

February 24, 2026

Dealership Rating
Employee Rating

The dealership always takes great care of my vehicle and I appreciate them going above and beyond in making sure everything is running as it should! More

by WILKEHANNAHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Hannah! We truly appreciate your trust in Ed Morse Chevrolet Buick GMC Muscatine and are thrilled to hear that our team is taking great care of your vehicle. We look forward to continuing to provide you with exceptional service. Please visit us again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

February 23, 2026

Dealership Rating
Employee Rating

Charles in customer service seemed to have an attitude the day i was there and I feel like he was not very professional. More

by BURNS_LYNNETTE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us, Lynnette. We appreciate your feedback regarding your interaction with our customer service team at Ed Morse Chevrolet Buick GMC. We strive to maintain high standards of professionalism, and it seems we fall short in this instance. Please feel free to reach out to us directly, as we would like to discuss your concerns further. We hope to provide you with a better experience in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

February 23, 2026

Dealership Rating
Employee Rating

Reason for 4 stars was that the issue was not found on my first trip in. I had tocome twice and then a 3rd time for actual repair. More

by beckytimewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us, Becky. We appreciate your feedback and understand that it can be frustrating to have to visit Ed Morse Chevrolet Buick GMC multiple times for repairs. We're glad that we were ultimately able to address the issue for you. If you have any further concerns or need assistance, please don’t hesitate to reach out. We look forward to serving you better in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

February 20, 2026

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Employee Rating

It's a great dealership that has always completed what they said they would. The only problem is they send out wsy too many surveys. More

by debmassner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber, Dan Cox, Rob Wittmer , Pete Smillie, Brian Wood

Print
Mar 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Deb! We’re thrilled to hear that you have had a positive experience with Ed Morse Chevrolet Buick GMC Muscatine and that we've met your expectations. We appreciate your comments regarding our surveys and will take them into consideration. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 19, 2026

Dealership Rating
Employee Rating

Charles was very informative and attentive. Vehicle was serviced in a timely manner and cost was average/fair. More

by ZECHARIAH.PERALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Print
Jan 20, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your positive feedback, Zechariah! We're glad to hear that Charles provided you with informative and attentive service. It's great to know that your vehicle was serviced in a timely manner at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your support and hope to see you again for your future automotive needs! Sincerely, The Ed Morse Chevy Buick GMC Team

January 15, 2026

Dealership Rating
Employee Rating

Great customer service from all employees they are very polite, very positive and very knowledgeable. More

by CHIZANDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Pete Smillie

Print
Jan 20, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced great customer service from our team at Ed Morse Chevrolet Buick GMC Muscatine (MICB). Our employees take pride in being polite, positive, and knowledgeable, and we appreciate your recognition of their efforts. We look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

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