Charles Young

Outstanding customer service and Charles made the whole experience easy and enjoyable. Top notch service experience easy and enjoyable. Top notch service More

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Charles has always helped me and is honest. I will always return to him for my car buying needs. Overall great guy! See him soon! return to him for my car buying needs. Overall great guy! See him soon! More

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I bought a Ford F150 XLT from Charles Young in 2009 and recieved top notch service then. In 2019 when I was ready for a new Ford F150 I called Charles again. He went out of his way to pick me up from Airp recieved top notch service then. In 2019 when I was ready for a new Ford F150 I called Charles again. He went out of his way to pick me up from Airport, show me several vehicles and got me a great deal. I will never buy from anyone else in the country. More

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Professional and Efficient The best car buying experience ever. Have bought from other dealerships and this experience was the best one ever. I am almost 60 years old and do The best car buying experience ever. Have bought from other dealerships and this experience was the best one ever. I am almost 60 years old and do not like high pressure salesman and non-disclosure of information and salesman who infuse confusion and chaos into the buying process. Mr. Young and Mr. Casper were extremely professional, pleasant, honest, and were very up front and thorough regarding price amounts, finance and vehicle features. The finance person, Rob, was very efficient and very thorough as well. Will definitely return on my next vehicle purchase. Would give them a 10 Star Rating if I could based on their extreme professionalism, courtesy, and expertise. More

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Great customer service. I purchase my vehicles here. Charles Young assisted me in ensuring that I chose the vehicle that met my needs. Looked for every available discount to meet my budget needs.Robert i Charles Young assisted me in ensuring that I chose the vehicle that met my needs. Looked for every available discount to meet my budget needs.Robert in finance continued to assist me and ensured that I had the best interest rate available. Have always purchased my vehicles here; brought my son in June to purchase his vehicle here; and will continue to bring my business here. More

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Great experience at Northside Ford Northside Ford has a friendly staff that helped me pick out a truck that I have been wanting for a long time. A paid a little more than I wanted too, Northside Ford has a friendly staff that helped me pick out a truck that I have been wanting for a long time. A paid a little more than I wanted too, but I got a new F-150 with some great features and an excellent maintenance plan. I am happy with the price of the vehicle considering all that I got for my money. I recommend this car dealership. Charles Young makes you feel right at home during the whole buying process. Courtney Wells did a great job of responding to my inquiry by providing excellent customer service and beating out the competition with her quick response time. More

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Great help . We live 3 hrs out of town delt with the sales man Mr. young he was great help over the phone and in person. Greatly appreciated We live 3 hrs out of town delt with the sales man Mr. young he was great help over the phone and in person. Greatly appreciated More

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Dreading price haggling So, car buying is one of the things I dread the most in life and I went into Northside Ford expecting to haggle back and forth with a salesman as is t So, car buying is one of the things I dread the most in life and I went into Northside Ford expecting to haggle back and forth with a salesman as is the usual ritual. I met Charles Young there and I told him exactly what I wanted and that I wanted to shop around before making any commitments. Charles gave me exactly what I asked for and wasn't pushy in any way at all like a lot of sales people can be. He did not ask me for any of my personal information (to harass me later) he simply offered to help me with any purchase I made even if it wasn't at Northside Ford. I went to look at a few other vehicles but I came back to Northside because I felt it was the best deal for my money. Charles' professionalism and exceptional customer service have made this one of the top buying experiences in my life. Thanks Charles!!! More

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Felt like family After being referred to Northside Ford / Charles Young from a colleague / friend, I decided to go by and see what they could do for me. Charles was ve After being referred to Northside Ford / Charles Young from a colleague / friend, I decided to go by and see what they could do for me. Charles was very compassionate about trying to assist, and made me feel at ease with the whole process. Never did I feel pressured nor was I misinformed. Any questions I had were prompt and thoroughly answered. More

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Easy new car purchase This is the third car I have bought from Charles Young. In this case he was assisted by Carl Campbell. These two salesmen made the process easy. I wil This is the third car I have bought from Charles Young. In this case he was assisted by Carl Campbell. These two salesmen made the process easy. I will be looking for them if I buy a fourth car. More

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