Charles Young | Page 11

This dealership and Charles bent over backwards to get me a car. My credit was not good, but they managed to put me in a brand new 2011 Ford Focus. They went out of their way to get me financed, even the int a car. My credit was not good, but they managed to put me in a brand new 2011 Ford Focus. They went out of their way to get me financed, even the interest is high, but that I had to accept, that was not their fault. Good job. Linda Schuk More

Report | Print

Our experience was superb! Charles Young at the internet sales office is the best! I never thought buying a new vehicle would be so painless. Every need and every request was not only met but exceeded. I wo sales office is the best! I never thought buying a new vehicle would be so painless. Every need and every request was not only met but exceeded. I would surely recommend Charles Young to anyone looking for a no nonsense approach to buying a vehicle. Our entire visit was a pleasant one. One that was met by the entire team at Northside Ford. More

Report | Print

I was very pleased with the personal and professional service I received from Charles Young. Northside Ford had a great inventory and were very competitive on the new vehicle price, trade-in value, and w service I received from Charles Young. Northside Ford had a great inventory and were very competitive on the new vehicle price, trade-in value, and were also able to beat the pre-approved financing that I had arranged. The vehicle was immaculately clean at delivery and the systems review was complete and well done. Al in all this was one of the best new vehicle purchases I have experienced. More

Report | Print

There are no words that I can express or really say about this dealership and my sales rep, Charles Young. I have been bragging to friends and family of how good this dealership is and how the customer servi this dealership and my sales rep, Charles Young. I have been bragging to friends and family of how good this dealership is and how the customer service is Triple "A" in all places. Mr. Young is beyond reproach and is the Top Salesman of the DECADE. Great attitude, trustworthy, dedicated and very passionate about getting you in a car of how you want it! I call him my BIG BROTHER from ANOTHER! Always greeting you as you walk into his office or if he's walking around the dealership! It is a true blessing to move from Kansas and come here to find such great customer service and satisfaction. I would recommend this dealership to anyone and everyone! They should open up dealerships across the globe! NORTHSIDE FORD IS #1!!!!!!!!!!!!!!!!!!!!! More

Report | Print

Superb service and experience! Got exactly the vehicle we wanted, at a great price. Charles Young was quite pleasant to work with, and he is very knowledgeable about the vehicles, deals, and financing op we wanted, at a great price. Charles Young was quite pleasant to work with, and he is very knowledgeable about the vehicles, deals, and financing options. Great follow-up to ensure we are happy with the car. More

Report | Print

I went to Northside Ford because I have known Mr. Charles Young for some time. He sold me my 2009 Ford F-150 crewcab about 16 months ago when he worked for another dealership and I was extremely satisfied w Young for some time. He sold me my 2009 Ford F-150 crewcab about 16 months ago when he worked for another dealership and I was extremely satisfied with the way he does business. Also when I arrived at Northside Ford I was greeted warmly by employees and was very impressed by the way vehicles are displayed and how clean the place is. I will defintely return to this dealership next time I'm in the market for another vehicle. More

Report | Print

I actually had to search out Charles Young. I have bought probably 10 vehicles or so off him in the last about 5 or so years. I like the fact that he is extremely cordial and does not give you the "h bought probably 10 vehicles or so off him in the last about 5 or so years. I like the fact that he is extremely cordial and does not give you the "hand off" (in other words my manager would like to talk to you routine). He also is never pushy and actually lets you decide hey do I really want this vehicle. His demeanor has never been anything but professional and he is a valuable asset to whatever dealership he works at. The whole experience at Northside was nice and I don't believe we ran into anyone that wasn't friendly or wanting to help. Now I'll see how everything goes once I'm in for any type of maintenance. A $50,000 vehicle is a big decision and I know I have a lot of faith and trust in Charles and so that great interaction brings me back to buying from him. Randy More

Report | Print

My buying experience with Northside Ford has been the most pleasant and the most fun in the last 14 years because of Mr Charles Young, Internet Sales. He was friendly and very helpful. His no pressure a most pleasant and the most fun in the last 14 years because of Mr Charles Young, Internet Sales. He was friendly and very helpful. His no pressure approach, his sincere demeanor, and his very pleasant personality made me feel like I was dealing with a friend rather than an internet salesperson. Also, his internet access to other dealers made it easier for me to decide on the must have options. I am extremely happy with my new vehicle and very grateful for patience and his assistance in matching my needs with my financial parameters. I strongly recommend a buying experince at Northside Ford with Mr Charles Young for anyone looking for a new vehicle. I guarantee a very memorable experience. More

Report | Print

My wife and I have been to several dealerships throughout San Antonio, I must say...that I am very impressed with the customer service that Vivian and Charles showed us. Although, I am not a Ford guy except San Antonio, I must say...that I am very impressed with the customer service that Vivian and Charles showed us. Although, I am not a Ford guy except for the Ford Mustang (LOL); they changed my mind quickly about the Ford F150. The dealership has the best customer service that I have ever seen in any business that I have been to. God has blessed this dealership with these two sales people. And the Service Department is also a reason why I get my car serviced there. The dealership has Triple A (A+++) service in our eyes; Charles, Vivian and the Service Department should be recommended for an award for the outstanding job that they do. And can not for the finance guy that handle the paperwork for us, I am truly honored and happy with dealing with this dealership. I have already recommended several of my friends and neighbors to the dealership to speak with Charles or Vivian! God Bless and God Speed! I found a quote from Eleanor Roosevelt that reminds me of Charles and Vivian. Famous Quote: People grow through experience if they meet life honestly and courageously. This is how character is built. Eleanor Roosevelt (1884 - 1962), My Day More

Report | Print

If you are looking for a dealership that has it all; look no further than Northside Ford in San Antonio, Texas. I worked with Charles Yound & Jason Pelmear. Once I narrowed down the vehicle that was right fo no further than Northside Ford in San Antonio, Texas. I worked with Charles Yound & Jason Pelmear. Once I narrowed down the vehicle that was right for my family, Charles and Jason worked extremely hard in finding a vehicle (2010 Escape) with the features I felt would met the needs of my family. Chales and Jason responded in an honest, direct fashion to the questions I had concerning the Ford Escape and not only pointed out, but demonstrated a number of important features that allowed me to make a better purchasing decision. I compared the Ford Escape against five other vehicles (in this category) and they directed me to a web site that allowed me to make a balanced comparison using independent data. Charles and Jason were extremely responsive and provided a superior service level in setting me up with the new vehicle. The closing was quick and efficient. Thank you for a great car purchasing experience! More

Report | Print