Charlie Hook
Charlie Hook at Orem Toyota

Charlie Hook

F&I Manager

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.5
374 Reviews
4.5

374 Reviews

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374 Reviews of Charlie Hook

December 05, 2025

Dealership Rating
Employee Rating

Very pleasant. Everyone was kind and helpful. They made the process very easy and simple. More

by brighamhill242
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hook

November 20, 2025

Dealership Rating
Employee Rating

Kyle works hard to make purchasing a new vehicle easy Charlie works hard to get the terms to make the transaction work More

by KEN25440
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Williams, Kyle Bourgeois , Kyle Bourgeois

November 19, 2025

Dealership Rating
Employee Rating

Appointment time for purchase was lengthy-- but overall a great buying experience so far. Haven't received my vehicle yet :) More

by summergirl0813
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hook

November 15, 2025

Dealership Rating
Employee Rating

Awesome car buying experience. No hassle, process was quick without any problems. We recommend Orem Toyota More

by bklaird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Sanders , Gage Tayler

November 13, 2025

Dealership Rating
Employee Rating

Adrian was courteous. Explanation from the manager of why the scratches wouldn't be fixed was not believable, and a few small things were forgotten and had to be done la More

by new
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adrian

October 22, 2025

Dealership Rating
Employee Rating

Good customer service, I been there before , definitely meeting Brock was the best part of it , also Omar , they did their best to help me . More

by jessica.martinez.2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 19, 2025

Dealership Rating
Employee Rating

The process a little too fast/pushy for my comfort, but that was because of the lateness of the hour. Things were smooth, but very business focused. More

by brycerosengren
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hook

October 10, 2025

Dealership Rating
Employee Rating

The service was excellent as well as the experience. Stayed till late hours but it was worth it. More

by coco_7wk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2025

Orem Toyota responded

We appreciate your positive review and are thrilled to hear you had an excellent experience with our service at Orem Toyota. Take care.

October 06, 2025

Dealership Rating
Employee Rating

I was buying my first car and Charlie was great. He went over everything and was so sweet. Thank you for everything More

by tonyasimi67
Sales Price Transparency
Recommend Dealer
Yes
Oct 14, 2025

Orem Toyota responded

We're glad our team could assist you in purchasing your first car. Thank you for choosing Orem Toyota.

September 18, 2025

Dealership Rating
Employee Rating

From start to finish the sale was easy. I didn’t feel like they ever tried to sneak any random pricing onto the car. They explained all costs and were willing to negotiate a better financin More

by troy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryce

Sep 29, 2025

Orem Toyota responded

We appreciate your feedback and are glad to hear you had a smooth experience with us at Orem Toyota. Wishing you many great adventures in your new car.

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