310 Reviews
Write a Review310 Reviews of Charlie Hook
February 15, 2015
Great service led to sale. A few months ago I was shopping for service on my 2000 Tacoma, belts and water pump. Brent Brown service pricing was $200 less than other Toyota deale A few months ago I was shopping for service on my 2000 Tacoma, belts and water pump. Brent Brown service pricing was $200 less than other Toyota dealerships and some private shops. In addition, they had my Tacoma finished earlier than anticipated. This is why when I decided to buy a new car, I went to Brent Brown. Drew Brown was my sales person, he took a great deal of time helping me choose the car I wanted and the payment range that fit my budget. I didn't take the car home that day and when I did pick it up, Drew was off so Devin helped me by showing me all the features. Financing was quite painless as well. The reason I give price 4 stars is, I thought the price we talked about for purchase would be the same as for lease. I chose lease option to keep payment where I need them, there was quite a difference. More
Other Employees Tagged: Drew Brown , Devin (didn't get his last name).
October 31, 2014
Buying a new car Everyone was wonderful and informative to work with. Great job guys. I would recommend Brent Brown Toyota to anyone looking for a new or used car. A v Everyone was wonderful and informative to work with. Great job guys. I would recommend Brent Brown Toyota to anyone looking for a new or used car. A very "Get 'er done" type of business to work with. More
Other Employees Tagged: Bob Sanders , Sean on internet sales. A couple of others, but pictures would help me remember
August 03, 2014
Great Service It was a great experience at Brent Brown.! The salesman (Todd) wasn't pushy or overbearing, just helpful and friendly. We got the car I wanted with th It was a great experience at Brent Brown.! The salesman (Todd) wasn't pushy or overbearing, just helpful and friendly. We got the car I wanted with the deal I wanted for it, and it was a smooth process. LOVING my 2014 toyota corolla! More
Other Employees Tagged: Todd Robinson , Larry Terry
August 03, 2014
Friendly Negotiations and Professional Service We bought a new 2014 Tundra Limited TRD and are very excited about it. We live out of town so we dealt with Todd Robinson via email, phone calls and We bought a new 2014 Tundra Limited TRD and are very excited about it. We live out of town so we dealt with Todd Robinson via email, phone calls and texts. We had some negotiating to do but Todd was professional and patient and we were able to get the deal we wanted. We also dealt with Charlie Hook for the financing part and he was great. Explained everything, went over all of our options and took the time we needed. We are very pleased with the outcome and the service we received when we were at the dealership. More
Other Employees Tagged: Todd Robinson
July 27, 2014
Great Experience My experience buying a van was great. It was pretty hassle free and we are very excited about having a brand new car to drive. My experience buying a van was great. It was pretty hassle free and we are very excited about having a brand new car to drive. More
Other Employees Tagged: Shantay Givogre
June 02, 2014
My wife's new Tundra This was the smoothest experience I have ever had buying a car from a dealership. Even closing the financing went relatively quickly. Thanks for mak This was the smoothest experience I have ever had buying a car from a dealership. Even closing the financing went relatively quickly. Thanks for making it go so well. More
Other Employees Tagged: Spencer Colby, Rory Hayward, McKay Smith
October 16, 2013
We had a great experience and really enjoyed everyone we worked with! Would recommend you to friends and family, Keep up the good work! Brent Brown Toyota Rocks!(: worked with! Would recommend you to friends and family, Keep up the good work! Brent Brown Toyota Rocks!(: More
Other Employees Tagged: Rory Hayward, Domus Go
April 04, 2013
Brent Brown Toyota made buying a new vehicle very painless! Every person we dealt with was very helpful. We would definitely purchase another vehicle from this dealership and we will and have recom painless! Every person we dealt with was very helpful. We would definitely purchase another vehicle from this dealership and we will and have recommended others to them. More
Other Employees Tagged: Jared Pela, Sydney Terry
January 31, 2013
If you are looking to buy a Toyota or any used car you can trust that you will get a great deal by going to Brent Brown Toyota. I have purhased about 10 or more vehicles from this dealership and have alw can trust that you will get a great deal by going to Brent Brown Toyota. I have purhased about 10 or more vehicles from this dealership and have always dealt with Todd Robinson as my salesman and Charlie Hook or Andy Butcher as my finance guys. They are all very up front and honest and with nothing to hide. I also like the no presure attitude that they have when looking at the selection. They are always willing to bend over backwards the help out there customers in finding the vehicle that they are in search of wheather its on there lot or if they need to get it from another dealership for you. I just want to say thank you to all that have been involved in my purchases especially Todd Robinson, you are the best salesman out there with the highest of intergity and kindness. More
Other Employees Tagged: Andrew Butcher, Todd Robinson
January 06, 2013
EXCEPTIONAL SERVICE IN EVERY DEPT. SALES, SERVCE, ACCESS., & FINANCE... FRIENDLY, VERY KNOWLEDGABLE . THIS ALLOWED US TO MAKE OUR OWN DECISION REGARDING BUYING. BEST DEALER YET....... ACCESS., & FINANCE... FRIENDLY, VERY KNOWLEDGABLE . THIS ALLOWED US TO MAKE OUR OWN DECISION REGARDING BUYING. BEST DEALER YET....... More
Other Employees Tagged: Bob Sanders , Rory Hayward, Maui Sibbett