Charlie Roy Schesventer

The dealership is a decent dealership. I’ve been to better and been to worse. I’d say this one is mid of the line. The service provider seemed very defensive. Could be his demeanor, jus I’ve been to better and been to worse. I’d say this one is mid of the line. The service provider seemed very defensive. Could be his demeanor, just seemed not to like being questioned. I understand you have rentals, but it would he wise to have a fleet of 2-3 cars for warranty work or some kind if shuttle service. You go in for a warranty diagnostic ans find out they can do the work, but it will take hours. No way home or to eat (low blood sugar). The waiting area is decent but not equipped for 4+ hour wait. No desk with plugs or charging ports for people to set up computers or tablets to work if need be (as other dealerships have). More

by 1vabcowgirl Verified Customer Verified Customer

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Great service and representaives, with great knowledge. Time of wait is reasonable, great rental services too Time of wait is reasonable, great rental services too More

by Mark Verified Customer Verified Customer

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The staff is very friendly, polite, and respectful. All willing to assist their customers and keep you in the loop. All willing to assist their customers and keep you in the loop. More

by Sherea31 Verified Customer Verified Customer

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Made an appointment, waited for 2 &1/2 hours, quick to tell me about add ons, but forgot to tell me my car was finished! tell me about add ons, but forgot to tell me my car was finished! More

by DAWN.LAVINE Verified Customer Verified Customer

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Very professional employees at southern Volkswagen. The employees are very helpful when it comes to assisting customers. The employees are very helpful when it comes to assisting customers. More

by dakeemt.lumsden Verified Customer Verified Customer

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Great service and customer service. Got vehicle back in a timely manner which is always great! Got vehicle back in a timely manner which is always great! More

by NANSEMONDPCS Verified Customer Verified Customer

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Very help and explained all services in a way I could understand and what was needed and what was recommended understand and what was needed and what was recommended More

by john.day.iv Verified Customer Verified Customer

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My wife and I have purchased 4 cars from Southern VW. My family combined has purchased a total of ten at all Southern locations combined since 2010. All of its have been treated fairly. My family combined has purchased a total of ten at all Southern locations combined since 2010. All of its have been treated fairly. More

by Rick Lockhart Caldwell Verified Customer Verified Customer

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This would be the third car in a row that I buy from this dealership. dealership. More

by JMORATAYA Verified Customer Verified Customer

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Charlie went above and beyond for me and my purchase of a 2023 Taos! I highly recommend him and his team! The customer service was excellent and I was in and out so fast! 2023 Taos! I highly recommend him and his team! The customer service was excellent and I was in and out so fast! More

by Carly Skiba Verified Customer Verified Customer

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