Charlie Shaver

I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return More

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Great service from Charlie! Just the facts with great knowledge of Rams, the industry and the purchase process. Would only buy from him, again! Thanks Charlie knowledge of Rams, the industry and the purchase process. Would only buy from him, again! Thanks Charlie More

by CRAIGKAISER0122 Verified Customer Verified Customer

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I am very happy with my experience at the dealership . Everone was helpful and friendly. I will definitely be recommending your dealership to friends and family. Everone was helpful and friendly. I will definitely be recommending your dealership to friends and family. More

by kuskycontracting Verified Customer Verified Customer

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Very nice people very hard working and got us a very nice car even when the bank said no they never stopped working to get up the car car even when the bank said no they never stopped working to get up the car More

by horsegirl7338 Verified Customer Verified Customer

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Charlie was absolutely amazing throughout the whole process. I found the car online and made an appointment. He was available as soon as I came in and made my first purchase as easy as possible. process. I found the car online and made an appointment. He was available as soon as I came in and made my first purchase as easy as possible. More

by Carolyn Verified Customer Verified Customer

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Charlie Shaver was the best sales rep that I’ve ever dealt with & I’m 74 years old. From my first contact with him on the wed to the day of my pick up of van my Jeep Charlie took all of the anxiety one dealt with & I’m 74 years old. From my first contact with him on the wed to the day of my pick up of van my Jeep Charlie took all of the anxiety one deals with out of the equation. Charlie knows the Jeep line and he answered every question. On vehicle pick up day he made whole process run very smoothly! More

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