Charlie Smith | Page 15

My experience at #1 Cochran Monroeville was nothing but a success. Upon our arrival, we were greeted at the desk by the receptionist and treated very well. She had taken care of our needs at the time and r success. Upon our arrival, we were greeted at the desk by the receptionist and treated very well. She had taken care of our needs at the time and reported to Charlie Smith that we had arrived. Charlie immediately came over to greet us and let us know that he would be right with us. It did not take long for service, which is a great quality. Also, with this being a return customer experience it was nice to be known by our salesman. Charlie was very helpful and knowledgeable about the cars my husband and I were interested in leasing. In the end, we walked away very happy with price, experience, and customer service as well as with a great car! This experience solidifies why we return to #1 Cochran and invest in an hour drive to get to this dealership! It's well worth it and the best dealership we have experienced to date! Thank you #1 Cochran for an as always amazing experience! More

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We have purchased 2 Hyundai's from Cochran Monroeville in the past, the atmosphere in the dealership and the ease of buying, no pressure, is remarkable. Our previous salesman was really good, Monroeville in the past, the atmosphere in the dealership and the ease of buying, no pressure, is remarkable. Our previous salesman was really good, knowledgeable and helpful. He Retired, Charlie Smith took over this time. Charlie is just as knowledgeable and helpful. He answered all our questions had the car ready when we needed it (shoveled it out of snow) so we could return the rental car and get back on the road with our own car. Once again there was no pressure and Charlie did a wonderful job keeping my wife informed and above all happy. He worked with us on rebates, incentives and options to make us comfortable with the price. As the saying goes: A happy wife makes for a happy life. More

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Excellent service! Would highly recommend! Charlie helped me turn in my old leased Sonata and get a new lease, all within a couple hours. Very friendly and no-pressure environment made it an enjoyable experi me turn in my old leased Sonata and get a new lease, all within a couple hours. Very friendly and no-pressure environment made it an enjoyable experience. More

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I went to Cochran Hyundai dreading the car buying experience. Well, I have to say this was the smoothest, easiest and rewarding buying trip I have ever had! Charlie Smith was a wonderful salesman. He experience. Well, I have to say this was the smoothest, easiest and rewarding buying trip I have ever had! Charlie Smith was a wonderful salesman. He was very informative and easygoing. Not pushy or condescending as some of the other dealers I have experienced in the past. He really took his time and was very supportive through the process. heather Champion was great at getting my financial needs taken care of. This was the first time I have ever got financed on my own without a co-signer. She got me a great rate and did it with exceptional speed and thoroughness. I would absolutely recommend this dealer. It really changed my attitude on buying a car. They have a lifetime customer!! More

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We had a great experience. Thanks to Charlie! He educated us on the entire leasing process and all the details that we're applicable to the situation. us on the entire leasing process and all the details that we're applicable to the situation. More

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I was referred to Charlie Smith by my mother, who by the way bought a Sonata bout 2 months ago, and boy are we glad she referred us to him. Charlie was very personable and easy to talk to. He wasn't pushy a way bought a Sonata bout 2 months ago, and boy are we glad she referred us to him. Charlie was very personable and easy to talk to. He wasn't pushy at all. I told him what I was looking for in and what payment I wanted to stay around. He lead me to the Sonata, which I already liked cause I had seen my mothers, but I didn't think I could afford it, but after Charlie worked up the best payment he could do, it worked. I definitely recommend Charlie Smith & #1 Cochran if your looking for a car. More

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The people at Cochran Hyundai are top notch. Our purchase wasn't the smoothest on our end, but Charlie Smith and everyone there went the extra mile to make it happen. Great atmosphere as well. Thank you Char wasn't the smoothest on our end, but Charlie Smith and everyone there went the extra mile to make it happen. Great atmosphere as well. Thank you Charlie and everyone who helped to complete the sale, we love our Sonata! More

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I bought my first Hyundai from number one Cochran, after being involved in a vehicle accident, I knew the car was going to be totaled #1 Cochran was my first stop in looking for a new car. When I first went being involved in a vehicle accident, I knew the car was going to be totaled #1 Cochran was my first stop in looking for a new car. When I first went there I went to the Subaru section with all intent on getting one. They were so busy there wasn't a sales person to help us so in the meantime we walked up to Hyundai. Charlie came out to talked to us and he was nothing but perfect. He showed me an elantra, explained all the perks, and answered any questions I had from my last Hyundai. THEN! He walked us down to Subaru anD showed us some of the cars down there. Needless to say I couldn't purchase that day because we hadn't heard anything from the insurance company, and unlike any other salesman, Charlie understood explained everything that we needed to do for a transfer process to a new Hyundai and gave me his card. He wasn't pushy at all. Other dealerships were not as understanding and even lied about incentives to get me to sign. After the car was totaled I messaged Charlie to have the car ready an he did! When going to put my loan through Heather was just as awesome! She even remembered me from my LAST Hyundai!! Copied everything over from my last deal and made the purchase easy!! BEST SERVICE EVER at THIS Hyundai dealership. I don't think I'd go anywhere else, and my next car I'm going to call and ask for Charlie! More

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I gave the rating of Great because working with the dealership and Charlie Smith was so pleasant. I was able to find the car I wanted for the price I wanted. Charlie was extremely helpful! dealership and Charlie Smith was so pleasant. I was able to find the car I wanted for the price I wanted. Charlie was extremely helpful! More

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We have previously purchased 2 Hyundai's from Charlie Smith. On Tues 8-13-13, we bought our 4th car. I explained to Charlie that I was having back and hip problems and experiencing difficulty in gettin Smith. On Tues 8-13-13, we bought our 4th car. I explained to Charlie that I was having back and hip problems and experiencing difficulty in getting in and out of our Elantra. I told Charlie that I would not be able to sit at his desk while working out the deal that I would need to stand. This patience man was able to seat my husband and I at a pub style table and chair. He stood at this table and work out all the details so that I could be comfortable. Because I forgot the checkbook and needed to go home, Charlie arranged with Heather to have the paper work ready when we returned in an hour, While we were gone, Charlie had the license plate transferred to the new car. Heather was waiting for us with everything ready for our signatures. We were able to complete everything so quickly that I didn't have to remain standing. If our ever have a problem with your back or hip, believe me someone willing to stand up with you means a lot. But we already knew from previous experience, that Charlie Smith is a special person and an asset to this dealership More

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