Charlie Will | Page 2

I wanted to write a review about the back end of the car buying experience at Raceway Chevy. There were several people at Raceway Chevy whom made a potentially stressful time quite friendly and educational. buying experience at Raceway Chevy. There were several people at Raceway Chevy whom made a potentially stressful time quite friendly and educational. After the wheeling and dealing of the car picking and was completed, we met with the business manager, Andrea. She is welcoming, kind, friendly, and genuinely caring. She took the time with my daughter and my partner and meticulously explained the add ons, gap coverage, warranties and the such. We had been dealing with a new sales associate (who was great) and Andrea supplemented that experience with her wisdom. Next we met, by chance, Gena F. and what a fortuitous meeting! Gena is another business manager who took the time to further answer my own (tedious and plentiful) questions about credit, financing, and the such. Aside of that, I should mention that Gena is super friendly, funny, and knowledgeable so not only did I learn a lot from both of these powerhouse women, I felt comfortable, as if surrounded by old friends. In a field where gentlemen are sometimes over represented, these amazing women really shone through. Lastly, I would like to mention that, Mr. Charlie W. whom is one of the mangers frequently took the time to talk to us, remembered us when we came back in, and made sure our Chevy Rewards and OnStar was set up. He would stop what he was doing, and he made us feel very welcomed and important. Overwhelmingly, our experience was positive and even moreso, because of the people mentioned here. We were made to feel comfortable and as important as the high rollers who buy those beautiful Corvettes in the showroom. If you are one who is intimidated by the car buying process, I feel comfortable saying there is no need to fret at Raceway Chevy. Thank you Andrea, Gena, and Charles for going above and beyond. More

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Overall the customer service was amazing. The few people that I worked with were personable, genuine, not overbearing or pushy, and very knowledgeable. The salesman Saleem assisted my daughter with her very that I worked with were personable, genuine, not overbearing or pushy, and very knowledgeable. The salesman Saleem assisted my daughter with her very first car purchase and made the experience very smooth and positive. Saleem didn't treat my daughter like a gullible teenager which we all appreciated. The following day when we went to complete paperwork for our daughter i unexpectedly decided to look at an SUV for myself. I specifically asked for Saleem because of how he treated our daughter and his amazing customer service. Later I found out it was actually his day off and he only came in to finish paperwork with my daughter. He didn't mention it until I apologised for the sudden impulse on the new car. The business and finance manager Gena and Andrea were beyond amazing with our family as well as sales manager Charles. Overall great place to go. Highly recommended! More

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I recently purchased a 2016 Nissan Rogue from this dealership with the help of Tom. Tom was great, he took the time to answer any and all questions we had as well as making sure we got the best deal f dealership with the help of Tom. Tom was great, he took the time to answer any and all questions we had as well as making sure we got the best deal for our trade in and the purchase of the car itself. He assured all things were handled and making sure everything with the car was good before driving off the lot with it. He was great, I would definitely recommend this dealership and Tom for any car purchases. More

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Untrustworthy and opportunistic - I ordered a car from Raceway and when I was on my way to pick it up, the sales manager told me he wanted me to pay $30k over MSRP for it. Never during the sales and order Raceway and when I was on my way to pick it up, the sales manager told me he wanted me to pay $30k over MSRP for it. Never during the sales and ordering process did they say they would want more than MSRP for the car that I configured and ordered. And now when I look on their site, they want $10k over MSRP for it. I purchase a lot of cars, and will not ever come back to these guys. My order was used to create inventory for them to sell to someone else. More

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If you need a new car please come to Raceway Chevy. The experience is amazing. I walked in an the receptionist was immediately attentive and got me matched up with Tom. Tom was not just a great salesman bu experience is amazing. I walked in an the receptionist was immediately attentive and got me matched up with Tom. Tom was not just a great salesman but a better person. He made sure I was comfortable from start to finish. The guy is just amazing.The test drive was great as well. Some dealership take you down this small road but I got to take this bad boy for a real test drive. I tend to not like dealerships but I really didn’t feel the pressure of a dealership here. Tom made me feel like family. Raceway Chevy has got a lifelong customer because of Tom. He will be seeing me when I want to come and buy my Corvette. Thanks Tom! More

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What a great experience with Tom Serfass. He worked with my wife and I until we had the perfect car for our budget. Great overall experience. my wife and I until we had the perfect car for our budget. Great overall experience. More

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Great service they make it happen. Special thanks to Jordan who did the test drive and paperwork. Thanks again for the help and great service Jordan who did the test drive and paperwork. Thanks again for the help and great service More

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Just bought a Silverado and it was a great experience!! Mike was very knowledgeable and easy to work with during the process. Highly recommend you see him if going to the dealership. Also, the manger Charl Mike was very knowledgeable and easy to work with during the process. Highly recommend you see him if going to the dealership. Also, the manger Charlie worked extremely hard with me to get the payments where I needed them to be. Just a very enjoyable experience!! More

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Tom was very helpful during the entire car buying experience. He is knowledgeable about the current car buying environment and went above and beyond to ensure we got the best deal. experience. He is knowledgeable about the current car buying environment and went above and beyond to ensure we got the best deal. More

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Alberto was very attentive and patient in finding what I was looking for within my price range. They were very informative and tried their best to get me approved with a bank that fit my needs. Customer ser was looking for within my price range. They were very informative and tried their best to get me approved with a bank that fit my needs. Customer service was great. I highly recommend them. More

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