Charlita Hearn
Charlita Hearn at Koons Ford of Annapolis

Charlita Hearn | Page 3

Sales and Leasing

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

Contact Me
5.0
91 Reviews

Over 30 years in Management, Sales, Customer Service. Enjoy assisting prospects, family, and friends find the vehicle the fits their needs. Love the beach, dancing, cooking, and movies

Dealership Experience

12 yrs, 6 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

Lincoln Brand Champion

CPO Certified

5.0

91 Reviews

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91 Reviews of Charlita Hearn

October 20, 2024

Dealership Rating
Employee Rating

Easy transaction on remote purchase. Charlita was great to work with. I received a very fair price on my trade-in. More

by DEXTERWITTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

October 19, 2024

Dealership Rating
Employee Rating

Great staff. Very friendly and attentive. Was able to answer every question that I had. More

by J.MHOLLOWAY1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Rafiq

October 11, 2024

Dealership Rating
Employee Rating

Charlita is awesome! Great buying experience, told her what I wanted and she found it! Second vehicle I’ve purchased from Charlita! More

by JMPARENT
Recommend Dealer
Yes

September 30, 2024

Dealership Rating
Employee Rating

Many Thanks go out to Koons Ford Lincoln of Annapolis. My latest purchase was a 2024 Lincoln Corsair. From the beginning to the end of my buying process, I felt like it was handled with not only knowled More

by TONIB012519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Powell, Andres Zavala, Earl Mosby , Joseph Stewart

September 06, 2024

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Employee Rating

Team did a great job helping us get the truck and out the door -excellent More

by wcraig.short
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Teed, Darrick Tolliver, Chuck Greenlee, Randy Tucker , Kevin Bracey, Tom Donovan, Joseph Stewart, Kelly Wilburn

August 26, 2024

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Employee Rating

Joseph was very knowledgeable and helpful. He was efficient with the paperwork necessary to buy my new car. Great experience! More

by grandmadps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Powell, Andres Zavala, Earl Mosby , Joseph Stewart, Charlita was extremely helpful.

August 25, 2024

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Employee Rating

very know passionate informed me of all the safety features on the vehicles and how the work More

by sonnymu
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Teed, Darrick Tolliver

August 13, 2024

Dealership Rating
Employee Rating

The sales person was great, answered all my questions and helping me resolve issues with my Mustang More

by ddracer16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Powell, Andres Zavala , Tom Donovan

June 22, 2024

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Employee Rating

Great Service this far keep up the good work i look forward to my next appointment. More

by HELPPEOPLE2DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2024

Dealership Rating
Employee Rating

Charlita was great to work with and made the car buying process incredibly smooth. We communicated mostly via text and she had everything ready to go when I came in the dealership. Overall very easy buying More

by cpmurdock123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

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