I love the company just don't understand how many reviews
they want...I give them a review once they are done with my v vehicle and again a couple of days later
they want...I give them a review once they are done with my v vehicle and again a couple of days later
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by CAROLYN_BRANHAM
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Glenn Polk Chevrolet of Sanger responded
Thank you so much for the five stars, Carolyn, and I completely understand the confusion! One request is an invitation from us to share your experience, while the other is a separate customer survey sent directly by GM. I’m sorry it feels like we’re asking you to do the same thing twice, because I know your time is valuable. We really do appreciate you taking the time to complete them, though. Your feedback helps both our team and GM understand how we’re doing and, most importantly, helps us continue improving the way we take care of our customers. Thank you for loving our company and for giving us some grace on all those surveys!
Glen Polk Chevrolet of Sanger did a phenomenal job on
servicing my vehicle. I had a tire that had a hairline crack in it and they were able to get it replaced through my tire warranty. Chase was my advis
servicing my vehicle. I had a tire that had a hairline crack in it and they were able to get it replaced through my tire warranty. Chase was my advisor and I will definitely only be visiting Glenn Polk of Sanger from now on. He treated me with wonderful service while keeping an outstanding attitude under the pressure a very busy day.
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by RW
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Glenn Polk Chevrolet of Sanger responded
What a great review! Finding a problem with a tire is never something you want to deal with, but I’m glad Chase was able to work through the tire warranty, get it replaced, and take good care of you along the way. I especially appreciate you noticing his attitude on a really busy day. How someone treats people when things get hectic says a lot about them, and Chase genuinely cares about his customers. Hearing that Glenn Polk Chevrolet of Sanger has earned all of your future service business is a tremendous compliment. Thank you for trusting us!
Chase Wood provided an outstanding service experience
from start to finish. He was professional, friendly, knowledgeable, and kept me informed throughout the entire process. I really appreciated his comm
from start to finish. He was professional, friendly, knowledgeable, and kept me informed throughout the entire process. I really appreciated his communication and willingness to answer my questions.
It’s refreshing to work with someone who genuinely cares about his customers and takes the time to make sure everything is handled correctly. Chase made the entire service process straightforward and stress-free, and I felt confident knowing my vehicle was in good hands.
I highly recommend Chase Wood to anyone looking for a service advisor who is dependable, responsive, and committed to taking care of his customers. Great communication, great service, and a great experience!
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by erik51
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2026 -
Glenn Polk Chevrolet of Sanger responded
What a great review of Chase! The part that stands out most to me is that you felt your vehicle was in good hands. That kind of confidence is earned through good communication, following through, answering questions, and genuinely caring about the person you’re helping. Chase does those things exceptionally well, and the way he took care of you is exactly what we want the Polk Promise to look like in action. I’m proud to have him representing our family. Thank you so much for recognizing Chase so strongly and for trusting Glenn Polk with your vehicle!
The service department was great.
Chase Wood handled everything efficiently and quickly. I will definitely be returning and recommending to friends and family.
Chase Wood handled everything efficiently and quickly. I will definitely be returning and recommending to friends and family.
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by VALERYMOORE
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2026 -
Glenn Polk Chevrolet of Sanger responded
Thank you! Chase has a knack for keeping things moving and making the whole service process feel easy, and I’m glad that was your experience with him. Saying you’ll come back is a great compliment, but being willing to send your friends and family our way means even more. We appreciate your trust in Chase and the Glenn Polk team!
Chase is outstanding.
Always going above and beyond to help his customers. Keep up the hard work!
Always going above and beyond to help his customers. Keep up the hard work!
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by kobyshort22
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Blake Strickland - outstanding mechanic.
Oct 02, 2026 -
Glenn Polk Chevrolet of Sanger responded
I couldn’t agree more about Chase! Going above and beyond isn’t something we have to ask him to do, it’s just the way he takes care of people. I’m proud to have him on our team, and I know he’ll appreciate the encouragement. Thank you for recognizing his hard work and for trusting Glenn Polk!
I am very disappointed with the cavalier attitude over
the damage to my truck. I brought it for an oil change and it was not my fault somebody crash into while in your care. I received no formal apology d
the damage to my truck. I brought it for an oil change and it was not my fault somebody crash into while in your care. I received no formal apology during the almost two weeks my truck was out of service and then to be asked to pay for the oil change was a real shocker. I was reminded by the service writer Chase how accommodating he has been with my service needs! Wow! No mention of appreciation that I use Polk for service, pay timely and bought my 2025 Denali PU there. He said he was disappointed in me for being upset over my truck damage. Really?
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by allanwatt
Verified Customer
Verified Customer
Service Price Transparency
Chase was great to work with and my schedule.
He was able to get the part in quickly and get me in to get my vehicle fixed.
This is a fleet vehicle, so some of the questions do not apply.
He was able to get the part in quickly and get me in to get my vehicle fixed.
This is a fleet vehicle, so some of the questions do not apply.
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by DEAN.IVIE
Verified Customer
Verified Customer
Sep 28, 2026 -
Glenn Polk Chevrolet of Sanger responded
Thank you, Dean! I’m glad Chase worked around your schedule, got the part here quickly, and made getting your vehicle fixed as easy as possible. That kind of flexibility and follow-through is exactly how we want to take care of people. We appreciate you trusting Chase and Glenn Polk!
I can always depend on Chase Wood to take care of my
needs when it comes to my vehicles. He cares about the customers and treat everyone with respect.
needs when it comes to my vehicles. He cares about the customers and treat everyone with respect.
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by e_farmer207
Verified Customer
Verified Customer
Service Price Transparency
Sep 28, 2026 -
Glenn Polk Chevrolet of Sanger responded
Being able to say you can always depend on someone is a pretty special compliment. Chase genuinely cares about people, and the respect and personal attention he gives his customers is a big reason so many of them trust him with their vehicles. We’re blessed to have him on our team, and we appreciate you continuing to put your trust in Chase and Glenn Polk!
Chase wood always takes care of me.
Good communication throughout the process and ready when promised
Good communication throughout the process and ready when promised
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by GM
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
Glenn Polk Chevrolet of Sanger responded
Thank you! Chase understands that keeping his word and keeping you informed are a big part of earning your trust. I love hearing that he consistently takes good care of you and has your vehicle ready when promised. We appreciate you continuing to count on Chase and the Glenn Polk team!
I didn't have an appointment, but they got me in quickly
for a repair to my tire that was under warranty.
for a repair to my tire that was under warranty.
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by trmelott
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
Glenn Polk Chevrolet of Sanger responded
Thank you! Tire problems usually don’t bother checking your calendar first, so I’m glad our team was able to get you in without an appointment and get it handled quickly::)) Even better that it was covered under warranty! We appreciate you trusting Glenn Polk to take care of you.