Chelley Pense
Customer Service Manager
McLarty Daniel Ford
2609 S Walton Blvd.
Bentonville, AR 72712
Dealership Experience
20 yrs, 10 mos
Industry Experience
41 yrs, 4 mos
Specialties & Trainings
Master Certified Ford Customer Relations Manager
25 Reviews
Write a Review25 Reviews of Chelley Pense
February 11, 2026
This is my 5th vehicle from this dealership, very satisfied with the way everything from thinking about upgrading to drive off and beyond are handled. I give it a A++++ satisfied with the way everything from thinking about upgrading to drive off and beyond are handled. I give it a A++++ More
Other Employees Tagged: Jason Hooe, Jonathan McCoy, Shakera Mackey
September 26, 2024
Recently purchased a used Jeep from your Bentonville location. Worked with your Rep/agent, Jayden Woodrow. It took several trips and a few test drives before finally settling on the one I bought. Mr. location. Worked with your Rep/agent, Jayden Woodrow. It took several trips and a few test drives before finally settling on the one I bought. Mr. Woodrow remained patient and took the time to make sure I was able to view an assembly of vehicles that I might be interested in. Narrowed the choices down from the 1000 or so in stock to a workable half dozen and finally the one I chose. I have worked with McLarty Daniel for the purchase of my last vehicle in 2017, when Patrick Greenlee sold me my current Pickup. And when I've needed it, your service dept. has been very helpful. Especially Doug Brewer and Chelley Pense have always been a big help in expediting any work I'm having done at your shop. I rely on them to keep me moving. I have recommended Mr. Woodrow to family members and friends and feel confident they will be in good hands. Have no problem with giving a 5-star rating to Mr. Woodrow, Chelly Pense and Doug Brewer. Very impressive staff. More
Other Employees Tagged: Doug Brewer , Jayden Woodrow
August 24, 2024
Pleasant, professional, people and the experience we had with this dealership has been the best in NWA. SHAKERA MACKEY was the sales rep and is probably the best I have had the pleasure to do business with. with this dealership has been the best in NWA. SHAKERA MACKEY was the sales rep and is probably the best I have had the pleasure to do business with. Thank you SHAKERA More
Other Employees Tagged: Jonathan McCoy, Shakera Mackey, Sally Montgomery, Renee Carver
August 01, 2024
Me an my husband are very greatfu For the service of Ms. Shakira she was wrongful Ms. Shakira she was wrongful More
Other Employees Tagged: Jason Hooe, Jonathan McCoy, Joel Foltz, Shakera Mackey , Alonzo Miramontes, Gabriella Murphey, Mr.Jason
January 12, 2024
Terry and Caleb were wonderful. This dealer has a great team that truly cares about their customers! This dealer has a great team that truly cares about their customers! More
Other Employees Tagged: Bobby Flippo, Mike Muckenfuss, Jonathan McCoy, Jeff Lewis, Amy Langston, Mike Smith, Terry "TC" Cunningham, Renee Carver , Marcus Whitmore
December 20, 2023
It was such a pleasure to work with Shakera on trading up to a newer vehicle. She listened and worked hard to get it right for me. to a newer vehicle. She listened and worked hard to get it right for me. More
Other Employees Tagged: Shakera Mackey , Tom Amos
March 16, 2023
Absolutely no communication with the service department. Still waiting on my car to be repaired/serviced for over a month. Ridiculous. And, they can't blame it on the text program they use. I have been call Still waiting on my car to be repaired/serviced for over a month. Ridiculous. And, they can't blame it on the text program they use. I have been calling. More
Other Employees Tagged: Christian Clegg, Marcus Whitmore
July 29, 2022
My salesman was Bobby Flippo! He went above and beyond for me! I have already recommend him to multiple people. He went above and beyond for me! I have already recommend him to multiple people. More
Other Employees Tagged: Doug Brewer
April 04, 2022
Went in for an oil change. Left with a new suv. I think that says a lot about Daniel. He is a great salesman! Always good service with them! Will continue to go back! Left with a new suv. I think that says a lot about Daniel. He is a great salesman! Always good service with them! Will continue to go back! More
Other Employees Tagged: Josh Forester, Daniel Wilson

