Chelsea Norton | Page 13

The staff always goes beyond the normal assistance to make sure you feel like VIP. They take great care of your car. make sure you feel like VIP. They take great care of your car. More

by Sgt Ruben Verified Customer Verified Customer

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I used the drop in service to have jeep inspected, wait less than 90 minutes less than 90 minutes More

by Krdowney74 Verified Customer Verified Customer

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I got exactly what I paid for they did a great job I would definitely recommend them would definitely recommend them More

by KISH1KISH Verified Customer Verified Customer

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Nate Farnholtz is great and always very thorough. He does a great job on my car He does a great job on my car More

by carlsonm Verified Customer Verified Customer

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All good! The technician took the time to take me into the garage to show me different issues. Thank you. Good experience will come back in the future The technician took the time to take me into the garage to show me different issues. Thank you. Good experience will come back in the future More

by genesislm Verified Customer Verified Customer

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Excellent all around sales service and personnel all excellent repeat customers 4 Nissans over the course of 9 years excellent repeat customers 4 Nissans over the course of 9 years More

by ROYALPITA2USL Verified Customer Verified Customer

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I highly recommend this dealership for service, honest professional service , if you value your vehicle take it to rothrock!! Ask for matt cautilli , he will take care of you ! professional service , if you value your vehicle take it to rothrock!! Ask for matt cautilli , he will take care of you ! More

by harryrogozinski Verified Customer Verified Customer

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This dealership was extremely helpful and caring! There employees were very kind and catering to my endless questions and worries after being in my first car accident. For a first timer this was very There employees were very kind and catering to my endless questions and worries after being in my first car accident. For a first timer this was very scary and new to me and the staff helped me and explained things excellently leaving no questions un-answered! Very clean and helpful establishment and my car was returned flawlessly and as soon as possible! Most definitely will be returning if something else were to happen. Hopefully not though (: More

by Ksouthwell33 Verified Customer Verified Customer

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Excellent Service Advisor and mechanic. Nice waiting room! Everything was done on time and in good order. Nice waiting room! Everything was done on time and in good order. More

by psalmist54 Verified Customer Verified Customer

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I purchased my vehicle from Rothrock last year. Had a wonderful experience with Kevin P. purchasing the car. Brought the Jeep for regular maintenance services with Rothrock and didn’t have any issu Had a wonderful experience with Kevin P. purchasing the car. Brought the Jeep for regular maintenance services with Rothrock and didn’t have any issues initially. It came time for the inspection and they gave me a hard time because of the window tint in which they originally inspected the car with and sold it to me like that, didn’t return my calls after hours (they answered right away after I was returning their call about removing the tint and used my name after that I had to have someone else call to get an update on my vehicle), when they finally called me back they said to come get it, it’s almost done. I got there and they charged me for new wipers without even asking if I wanted them replaced or that they needed to be replaced in the first place. They told the person that called for me when I was being ignored that they worked on the car all day. Very disappointed. Kevin P was a huge help even on his day off, he kept trying to find out information for me when I couldn’t get any on my own car. I wish the service department kept the same standards as Kevin P with sales. More

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