Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 24

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
249 Reviews
not yet
rated

249 Reviews

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249 Reviews of Chelsea Norton

December 07, 2019

Dealership Rating

Service Tire Pressure issue they were kind enough to get me in without an appointment. Courteous service and professional. Didn’t get the name of the lady hel More

by Paulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2019

Nucar Nissan of Allentown responded

We're glad to hear they got you in promptly and were able to help, Paulina. Thank you for leaving such a great review! If there's anything else we can help you with, please let us know!

December 02, 2019

Dealership Rating

terrible I dropped my car off the day before since the service appointment was at 8:30am. I arrived at 4pm and they hadn’t even started my service. All I was s More

by Steve
Recommend Dealer
No

Other Employees Tagged: Simone McErlean, Patrick Jeffers, Charlene Kratzer, Mario Sessanta , Gary Christman, Alex Hieter, Dante Mancini, Makayla Mason, Wayne Roatche

Dec 03, 2019

Nucar Nissan of Allentown responded

Steve I apologize for the inconvenience we may have caused you during your repair process. There seems to have been a miscommunication error on our part and I would like to discuss it with you at your earliest convenience. Thanks Ron Carl Director of Operations - Office - 484-223-0554

November 09, 2019

Dealership Rating
Employee Rating

Great friendly service Took me in right away and was very polite. Great smile. Very fast I was in and out. They even washed my car. I had an oil change and my tires filled w More

by ALLAN.NEIBART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Nate Marinelli, Patrick Jeffers , Nick Bencivengo, Gary Christman, Patrick Yoder

Nov 12, 2019

Nucar Nissan of Allentown responded

That's great to hear, Allan! Thank you for sharing your experience with us! You can expect that level of service every time you visit the service department at Rothrock Motor Sales. We look forward to working with you again soon!

November 06, 2019

Dealership Rating

Great experience Very clean facility and they performed the service an a very timely manner. The employees were very nice and polite. If there could be a recommendatio More

by jeal2417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2019

Nucar Nissan of Allentown responded

Thank you for the feedback! We are always striving to give our customers the best experience possible. We are so happy to hear you had a positive experience with our service department.

November 01, 2019

Dealership Rating
Employee Rating

Thank you I drove into the service center without an appointment because the back door of my 2008 pathfinder was stuck shut because someone had a blanket betwee More

by fatehy38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Nov 05, 2019

Nucar Nissan of Allentown responded

Thank you for the great rating and feedback! It's great to hear that you were provided with an excellent experience by our service team, as we know your time is valuable and want problems resolved quickly. We appreciate you trusting your Rothrock Nissan with us to get the best quality service. If we can help you further in any way, please let us know!

October 29, 2019

Dealership Rating

Inspection The service o received was excellent. Even though I did not make an appointment, I was taken care of in a timely manner. I would definitely recommend More

by Shelly
Recommend Dealer
Yes
Oct 31, 2019

Nucar Nissan of Allentown responded

Thank you so much for your Five-Star review, Shelly! We're happy to have been able to serve you in a timely manner. We really do our best to keep your wait time to a minimum. Thanks again, and we hope you have a fantastic day!

October 24, 2019

Dealership Rating

Fast service Courtesy Multipoint Check Free of charge. Fast. Friendly stuff professional will recommend to a friend. Nice option is to get your car washed for free More

by Customer VI
Friendliness
Recommend Dealer
Yes
Oct 28, 2019

Nucar Nissan of Allentown responded

Thank you for the review. We are glad to hear that our team was able to help you with the recommendation and we look forward to working with you and your friends again when it is time for your next maintenance.

October 06, 2019

Dealership Rating

New Car I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took th More

by joycemails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Charlene Kratzer , Frank Qu

Oct 08, 2019

Nucar Nissan of Allentown responded

We greatly appreciate the time and effort you put into writing us such a wonderful review! Thank you so much!

September 21, 2019

Dealership Rating
Employee Rating

Excellent and timely service Very easy to schedule appointment. They provided information for future service. Very easy and timely. I appreciated that they rescheduled me so quick More

by kdunlap1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hieter

Sep 23, 2019

Nucar Nissan of Allentown responded

Thanks for the great review! We're so glad you had a positive service appointment experience!

September 10, 2019

Dealership Rating

Work done effeciently and as planned Friendly employees and service completed within time planned Easy to get to service area Someone was there to greet me and give me instructions and More

by pjcook10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2019

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us a review! We're happy to hear it was a quick and easy service appointment working with Chealsea and the team. Let us know how we can help with any future car or service needs you may have!

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