Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 9

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

not yet
rated
249 Reviews
not yet
rated

249 Reviews

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249 Reviews of Chelsea Norton

February 07, 2023

Dealership Rating
Employee Rating

Service in a timely manner at a reasonable price. Highly recommended for all your service needs! More

by KONEILL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us this wonderful review! We value your business and look forward to seeing you on your next visit!

January 24, 2023

Dealership Rating
Employee Rating

Rothrock is very very good and very very convenient and they do excellent work on the cars More

by Mboyer3522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Nucar Nissan of Allentown responded

Thank you so much for the glowing review! We're so glad to hear everything is always completed to your satisfaction. Have a great day!

January 18, 2023

Dealership Rating
Employee Rating

Quick service and friendly staff will return again and again. Always a pleasure dealing with Rothrock More

by jlaverda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Jan 19, 2023

Nucar Nissan of Allentown responded

Thank you for your kind words! We're so glad to hear we provided such a positive experience. We look forward to seeing you on your next visit!

January 15, 2023

Dealership Rating
Employee Rating

The service team at Rothrock are great. They are always ready to assist on all my automotive needs More

by Michaelpbeauchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Jeffers, Mario Sessanta , Colleen Durkee

Jan 16, 2023

Nucar Nissan of Allentown responded

We're so glad to hear our service team provided such a positive experience. Thank you for taking the time to leave us this glowing review and we look forward to seeing you on your next visit!

January 03, 2023

Dealership Rating
Employee Rating

I have had my Nissan serviced at Rothrock two times now and both times I received excellent service. I didn't need to wait long for the service work to be done and both Chelsea and Charlene were very frien More

by aonegem
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Jan 03, 2023

Nucar Nissan of Allentown responded

Thank you for your glowing review! We are so glad to hear we were able to exceed your expectations and really help you out. We look forward to seeing you on your next visit.

December 30, 2022

Dealership Rating
Employee Rating

Horrible service when they take it upon themselves to fill my car up with synthetic oil and not once have I ever had a dealership do that during service it’s nothing but a huge money game over at Rothroc More

by I hate rothrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2022

Nucar Nissan of Allentown responded

We’re saddened to know you feel this way about our dealership. Customer service is our top priority and we never want you to feel like we aren’t providing you and your vehicle with top notch service. We’d like to speak with you about this further and we request that you reach out to our General Manager, Ron Carl, at 484-223-0554 when you have a moment. Thank you.

December 28, 2022

Dealership Rating
Employee Rating

Good quality convenient service plus welcoming they got soft drink for your wait time 2 thumbs up highly recommend More

by TOREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we're doing! It's our commitment to ensure the best automotive experience by providing quality facilities as well as friendly and professional services. Please come see us for any future needs!

December 22, 2022

Dealership Rating
Employee Rating

Pat sellers awesome mechanic always good work never have a complaint thank you for all you do at Rothrock More

by mchevy350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Nucar Nissan of Allentown responded

Thank you for your kind words! We're very proud of our staff and love to hear shout-outs like this! We'll be sure to pass your comments along to Pat. We look forward to seeing you on your next visit!

December 21, 2022

Dealership Rating
Employee Rating

Had to come twice for this service. First on Friday for inspection at 5 pm & was told they are closed & that should come the next day. So what is the closing time? 5pm or 6pm? More

by TANKWAROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2022

Nucar Nissan of Allentown responded

Thank you for reaching out to our team! We're sorry for any confusion; our technicians leave at 5pm but we are open until 6pm for drop-offs and pick-ups. If you would like to speak with us about this further, please reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you and we hope to work with you again in the future!

December 18, 2022

Dealership Rating
Employee Rating

Simone, the mechanics and even Patrick when he isn't in are all wonderful and I always get great service. No complaints. Only you need a picture of Simone for the Service Department Website!! She is the on More

by Suzanne Heine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Nucar Nissan of Allentown responded

Thank you for your kind words! We're glad to hear our staff was able to provide such a positive experience! We appreciate your business and look forward to your next visit.

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