"Absolutely a first rate experience! Treated like a VIP..."
- RAY68 Verified Customer
Absolutely a first rate experience! Treated like a VIP through the entire process. Each person we felt with was extremely professional and friendly. From first contract to leaving the dealership we were treated wonderful. Even called as we were on the way home to be sure everything was good !
Thank you for your five-star review, Ray! We're so happy you had a first-rate VIP experience with us. We hope you love your new vehicle! Best- Chris Martinez, Director of Sales
February 02, 2021
"This dealership is very customer focused. Our salesman..."
- loykascj Verified Customer
This dealership is very customer focused. Our salesman Chet was very knowledgeable about the cars and answered all of our questions. His boss Alex was also easy to work with. We were kept informed throughout the entire process. The young man that reviewed all the car features was very knowledgeable & personable. I look forward to many years of fun driving my new GLE350.
Thank you for taking the time to share your great car-buying experience with us, loykascj. We hope you enjoy your new GLE350! Please do not hesitate to reach out to us, when Chet, Alex, and our team can work with you down the road! Sincerely, Chris Martinez, Director of Sales
January 09, 2021
"I would say I had an overall great experience especially..."
- SYLVIEFLINT Verified Customer
I would say I had an overall great experience especially with all the challenges it took to get my vehicle in. I am however disappointed in getting the assistance with learning all the technology in my car. That was something I was told would happen when looking and purchasing my vehicle. I feel like when I went in to get that help I was brushed off and whoever was assisting me was in a rush to get off to more important things. I think the fact that I paid cash for a $80,000 vehicle makes me a good customer and I deserved the time and attention to learn about all the bells and whistles my new vehicle has. I am very disappointed with this part of my experience as I was excited to learn all of the neat features my car has.
Thank you so much for your five star review regarding your visit with Chet and our team. We are so happy we were able to assist you. Congratulations and we hope to see you again in the future. - Chris Martinez, Director of Sales
December 23, 2020
"Very knowledgeable, helpful and friendly . The wasn’t a..."
- KARENRUTHW Verified Customer
Very knowledgeable, helpful and friendly . The wasn’t a person on the floor that wasn’t accommodating. The facility is beautiful and neat and tidy. Great experience spending my money!!
Thank you for the great review, KARENRUTHW. We are happy to know that you enjoyed our services, facility and accommodating staff. We look forward to working with you again. Sincerely, Chris Martinez, Director of Sales
November 24, 2020
"First time buyer of Mercedes. Chet the salesman was..."
- JOEY.HINKLE Verified Customer
First time buyer of Mercedes. Chet the salesman was great. Loved him. The staff was very friendly. Ryan the manager was great and easy to work with. Looking forward to a continued great experience.
Thank you for your 5 star review, Joey. We're so glad that Chet and Ryan were able to give you a buying experience you can love! We wish you many happy miles with your new Mercedes! Sincerely, Chris Martinez, Director of Sales
November 22, 2020
"The entire team was terrific. Came back because of the..."
- jlynch10 Verified Customer
The entire team was terrific. Came back because of the experience with Nizar with my recent experience with Nizar buying a car for my wife. Dillion is a treasure and Josh was just as pleasant to deal with the second time around.
Thank you for taking the time to share your experience with us! I cannot wait to share your compliments with our team. It was a pleasure working with you again. Congratulations on your new car and we hope to see you and your wife in the future! Sincerely, Chris Martinez, Director of Sales
October 30, 2020
"Every experience with the dealership was exceptional...."
- DAWNLAVERTY4 Verified Customer
Every experience with the dealership was exceptional. Chet continually kept us updated as to when our vehicle was going to arrive. Very professional team that took great care of us. Love my new GLE350💖
Dawn, I am extremely proud of our staff and the services they provide. I am glad Chet was able to assist you in your search for a new vehicle. Thank you for choosing Jackie Copper Imports and Congratulations on your new GLE350! We hope to work with you again soon. Sincerely, Chris Martinez, Director of Sales
October 22, 2020
"Amazing service. Chet was the best! They took the best..."
- RUSSJESSOGNE Verified Customer
Amazing service. Chet was the best! They took the best care of me and I love my car so much! They all explained how to work
Everything it was a great experience
Russ, thank you for trusting us and for your business. Chet and our team have thoroughly enjoyed working with you. We appreciate your feedback and five star rating and we hope to see you in for your first service. Sincerely, Chris Martinez, Director of Sales
October 20, 2020
"Chet Hood was great to work with. I never felt pushed to..."
- Bill Verified Customer
Chet Hood was great to work with. I never felt pushed to make a decision allowing me time to digest all the options that were available.
Bill, thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that Chet met that mark! Kind folks like you make our job a pleasure. Best- Chris Martinez, Director of Sales
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