Chetan Chavan | Page 2

My every counter offer was considered very seriously. The post sale procedures were well explained. The post sale procedures were well explained. More

by kqwarner Verified Customer Verified Customer

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Arlington Toyota was great to work with from the sales manager, Saeed was a fantastic Sales Person, and Chetan was super helpful with helping us find the proper financing solution for our new 2026 Toyota manager, Saeed was a fantastic Sales Person, and Chetan was super helpful with helping us find the proper financing solution for our new 2026 Toyota GR Supra. I would highly recommend doing business with Arlington Toyota. More

by mmendoza Verified Customer Verified Customer

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Process was straight and to the point which I appreciate. Would definitely return for future purchases. Would definitely return for future purchases. More

by aadams222 Verified Customer Verified Customer

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The service was basic maintenance, oil change and state inspection. Somehow they popped off my side skirt for whatever reason. Haven’t checked how they jacked up the car yet but seems like they didn’t take inspection. Somehow they popped off my side skirt for whatever reason. Haven’t checked how they jacked up the car yet but seems like they didn’t take handle vehicles in the shop with care and that might be the reason why they popped off my side skirt. More

by huntert Verified Customer Verified Customer

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Saeed tracked down the vehicle our family wanted/needed (which was no easy task) and made the process smooth and painless. (which was no easy task) and made the process smooth and painless. More

by lkne Verified Customer Verified Customer

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The best car buying experience that we have experienced to date. The new vehicle was exactly as described, the price was exactly as expected, our time wasn't wasted, and our salesman (Juan Carlos Hernande to date. The new vehicle was exactly as described, the price was exactly as expected, our time wasn't wasted, and our salesman (Juan Carlos Hernandez) was one of the most exceptional people we have ever had the good fortune to meet. As the last customer in a full day Mr. Chevan (finance) was still pleasant and friendly late into the evening, and thoroughly explained every facet of the finance portion of our purchase. What more could one really expect from a car buying experience. I have no reservation buying another car from Juan Carlos and Koons Arlington Toyota in the future. More

by crawfordva Verified Customer Verified Customer

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They are professional and very cooperative. I just told I need finance and they arranged the best option for me. I just told I need finance and they arranged the best option for me. More

by ruhulrp71 Verified Customer Verified Customer

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I was given an out‑the‑door price by this dealership, which should include tax and all fees. However, the manger attempted to add additional tax and fees on top of the OTD price. On top of that, the list which should include tax and all fees. However, the manger attempted to add additional tax and fees on top of the OTD price. On top of that, the listing photo showed the truck equipped with running boards, but the actual vehicle did not have them. These kinds of inconsistencies feel misleading and waste the customer’s time. If you plan to shop here, make sure every number is in writing and verify that the vehicle actually matches the photos and description. More

by donle6352 Verified Customer Verified Customer

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Small but effective. I love the location and their ability to provide full service to the customers. I love the location and their ability to provide full service to the customers. More

by Smith.Richard.J Verified Customer Verified Customer

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David was attentive and helpful during the purchase. However, as a customer, I expect phone calls and messages to be returned as a basic measure of professionalism, not to mention courtesy. Such servi However, as a customer, I expect phone calls and messages to be returned as a basic measure of professionalism, not to mention courtesy. Such service is regrettably in decline across all industries, and I was sorry to see it here. I had several calls that went unanswered, leading to frustration (mine) and confusion (mine) about what I needed to do about my transfer of registration and title, thus my rating of moderate satisfaction. More

by ajc Verified Customer Verified Customer

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