Cheyenne Drummond
Cheyenne Drummond at NYE Chrysler Dodge Jeep Ram

Cheyenne Drummond | Page 3

Service Advisor

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.2
44 Reviews
4.2

44 Reviews

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44 Reviews of Cheyenne Drummond

August 02, 2026

Dealership Rating
Employee Rating

We are always treated like family at Nye Chrysler Dodge Jeep Ram. Everyone is friendly and helpful. More

by metr33
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 02, 2026

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Employee Rating

Happy with the service I receive here and am so happy they are in town. More

by shirley.ano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 02, 2026

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Employee Rating

Professional, working in a timely manner, kept me informed, found my problem and quoted me a price to fix. More

by cheaverin
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2026

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Service was amazing Emily was very communicative Very please with the service Comfortable knowing NYE is taking care of us More

by mconklin3
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Recommend Dealer
Yes

Other Employees Tagged: Emily Achhibald

Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you again for this positive feedback!

August 01, 2026

Dealership Rating
Employee Rating

As usual for me, I waited until last minute for my yearly inspection. My lack of planning is never a problem with Cheyenne. I am very happy with the the service at Nye CDJR. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 28, 2026

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Employee Rating

The service greeting and practice was friendly, professional and timely. The service was quick and the waiting area was clean and inviting. More

by roydust
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Workmanship
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Recommend Dealer
Yes
Aug 05, 2026

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 28, 2026

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Employee Rating

Everything went smoothly with check-in. . My service was done quickly and I was checked out fast. More

by candycerobb
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Recommend Dealer
Yes
Jul 28, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 17, 2026

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Employee Rating

Poor communication follow up service for vehicles that are under warranty and barely a year old More

by mccallstevenj
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Workmanship
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Recommend Dealer
No
Jul 22, 2026

NYE Chrysler Dodge Jeep Ram responded

We value and appreciate your business, Steven. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 12, 2026

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Employee Rating

Took my 2020 Ram 1500 for service on the AC. Provided as much detail as to the situation. Tech wanted to evacuate and recharge which was done twice with 3 weeks of brining it here. Was told More

by skippalinkas
Service Price Transparency
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Recommend Dealer
No
Jul 13, 2026

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 04, 2026

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Employee Rating

Very professional and great service…and very clean waiting room..everyone so helpful..very pleased with the work that was done. More

by novotnywv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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