Chip Basney | Page 43

Great customer service We had a very pleasant experience at Basney Honda! It started online with making an inquiry about a vehicle. Leslie was very prompt and helpful in he We had a very pleasant experience at Basney Honda! It started online with making an inquiry about a vehicle. Leslie was very prompt and helpful in her email responses throughout the day. We then went in for a test drive that same day and was partnered with Brandon Wilson. He was very helpful, pleasant, down to earth, and a definite people person. Some salesmen are very pushy and stand-offish, Brandon was the complete opposite. I highly recommend Brandon for your future purcheses and would love to work with him again if we were to buy another vehicle at Basney Honda. More

by austin.oconnor33 Verified Customer Verified Customer

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Excellent service! Traded in my car for a newer model and Brandon was excellent and was able to help me get what I wanted! Everyone was very friendly and personable! Traded in my car for a newer model and Brandon was excellent and was able to help me get what I wanted! Everyone was very friendly and personable! More

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Excellent service for thorough alignment Matt in the service department was excellent. He is friendly, positive attitude, knowledgeable and efficient. He should be teaching some folks in sale Matt in the service department was excellent. He is friendly, positive attitude, knowledgeable and efficient. He should be teaching some folks in sales department. Roger Loveing needs to not be the first guy you meet at Basney Honda. He could use an attitude adjustment. Not helpful to the point of being rude. I am in my 10th Honda lease and have never, ever, been treated so poorly. More

by ETTL.3 Verified Customer Verified Customer

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Fast and easy! My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying experience, pricing, and people were great. My third new Honda from Basney and I'll be back ! More

by marfry53 Verified Customer Verified Customer

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Great job Even though the deal took quite a bit longer than I thought it should have, I still feel like I got a great deal and wasn’t pushed around. Even though the deal took quite a bit longer than I thought it should have, I still feel like I got a great deal and wasn’t pushed around. More

by tzgolfer72 Verified Customer Verified Customer

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Great experience Justin was able to work with me to help me find a vehicle that I would be happy with. Not only happy with the vehicle but the price of the vehicle. Justin was able to work with me to help me find a vehicle that I would be happy with. Not only happy with the vehicle but the price of the vehicle. More

by Dave Verified Customer Verified Customer

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Pushy, arrogant sales person. Salesman was pushy, arrogant, did not listen. I was in a hurry to get a car for our trip. Otherwise I would have walked out the door. In fact my wife Salesman was pushy, arrogant, did not listen. I was in a hurry to get a car for our trip. Otherwise I would have walked out the door. In fact my wife was there with me and she did walk out. More

by Tp4848@aol.com Verified Customer Verified Customer

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Excellent Brian Smith is an excellent salesman. He is very knowledgeable of the Honda vehicle. My nephew is a return buyer of Brian's. He spoke very highly of Brian Smith is an excellent salesman. He is very knowledgeable of the Honda vehicle. My nephew is a return buyer of Brian's. He spoke very highly of Brian and wanted to deal with him, again. More

by pvpenn75 Verified Customer Verified Customer

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Vehicle purchase My sales person was Jorge Alvarez. He was great to work with from beginning to end. Ken Bloss in Finance was great to work with also. Unfortunately J My sales person was Jorge Alvarez. He was great to work with from beginning to end. Ken Bloss in Finance was great to work with also. Unfortunately Jorge Alvarez left the dealership shortly after. Thanks More

by warrentkeith Verified Customer Verified Customer

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Honest and listened to my needs! Basney Honda assessed the repairs needed on my 14 year old car, were honest with me about the value of my car, made recommendations on trade in value Basney Honda assessed the repairs needed on my 14 year old car, were honest with me about the value of my car, made recommendations on trade in value and options, and assisted me in selecting my first brand new car. I had specific wants and needs in a car, and they listened/were willing to work with me throughout while never pushing anything else on me. I truly respect/trust them, and plan to always give them my business from now on. More

by natalie.vanarsdall639 Verified Customer Verified Customer

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