Chito Encarnacion | Page 72

I needed a car after totaling our most beloved Odyssey van thanks to a Deer. We had spent several days looking at so many different vehicles at many dealerships, had no idea at all what we wanted, dealt w van thanks to a Deer. We had spent several days looking at so many different vehicles at many dealerships, had no idea at all what we wanted, dealt with some pushy sales people at other dealers. I ended up at Hudson Subaru and My salesman Chito had us to check out many cars, answered all our questions quickly and accurately was very helpful and never pressured us. Simon and Frank quickly found the right financing, explained the service contracts contacted my insurance company and if not that I wanted a mirror repainted and remote starter installed would of had me in my new Subaru that same night, it only took till the next afternoon till Chito called and said it would be ready by 6:00 we came in signed the last few papers and were on our way. All I have to say is WAY-TO-GO Thanks Guys !! More

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I had a wonderful experience at this dealership. Everyone was very professional. Chito is my new favorite sales adviser. He took his time showing me the cars in his lot. when I asked for his honest opinion a was very professional. Chito is my new favorite sales adviser. He took his time showing me the cars in his lot. when I asked for his honest opinion about the cars I test drove, he gave it even if he knew the answer could cost him the sale. He was great at finding the best price he could for the cars. Since the car I went to go see was not to my liking, he searched the whole lot trying to find something I would take in it's place. Then when the price of the vehicle he found for me was higher then what I came to buy, he bargained with his own sales manager over and over until his manager folded and agreed to sell the car for the price I was willing to buy it for. Even more important than the price, after I agreed to buy the car, the paperwork and signing process was very fast. I've had some terrible experiences at dealerships where after finding the car I wanted, I would have to wait hours (sometimes 5 or 6 ) just to sign closing papers. This time it was the reverse. Chito spent most of my time showing me the cars on the lot, getting the keys for every car I wanted to look at, even if it was the same car just in a different color. The whole team at this dealership is just excellent. I brought 7 cars at dealers in my life of which only 5 was new. This by far and away is my best experience to date. More

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Chito and the staff at Hudson Subaru were very honest and straight forward from beginning to end, which is rare in my experience. I never felt pressured to buy extras and add ons, but they were offered and straight forward from beginning to end, which is rare in my experience. I never felt pressured to buy extras and add ons, but they were offered and explained clearly in the event I was interested. Chito was polite and professional throughout the whole process. After some negotiation, Hudson and Chito were able to give me good value on my trade and a great price on my new Subaru. Very satisfied with the whole experience, thank you Chito and Hudson Subaru. More

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Sales staff is professional and treat customers with integrity; doing business with customers to keep them coming back. Service people are courteous, honest and don't try to sell service or parts not n integrity; doing business with customers to keep them coming back. Service people are courteous, honest and don't try to sell service or parts not needed and are extremely helpful. More

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Simon provided lots of information about the available vehicles via email and phone so that we knew what to expect when we arrived. Since we were without a car, Simon and Chito arranged to pick us up at vehicles via email and phone so that we knew what to expect when we arrived. Since we were without a car, Simon and Chito arranged to pick us up at the light rail station. Chito was very through explaining the details of the car and shepherding us through the purchase process. He also made sure we understood all of the buttons, controls and levers in the car. Frank made the financing process easy. More

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Mr. Chito Encarnacion was very helpful and he is really professional .I have bought a subaru XV crosstrek from him a week ago. thank you so much. professional .I have bought a subaru XV crosstrek from him a week ago. thank you so much. More

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I came to this dealer after a long search for my dream used car. I found a car online and came to the dealer after a long drive. I was afraid it was another "bait and switch" since the deal was so great o used car. I found a car online and came to the dealer after a long drive. I was afraid it was another "bait and switch" since the deal was so great on this car. After arriving to the dealer Chito greeted me and help me close a great deal. The car was at the price announced online and even though I arrived at 8 pm Chito promised they'll all stay if I wanted to close a deal. I tested the car and loved it, Chito and his team helped me drive home giving me a decent deal on my trade in and excelent financing terms. Chito is great and I would recommend this dealer anytime. I recommend you do your home work and come prepared to the dealer. Thanks to Hudson Subaru in Jersey City and particularly to Chito. More

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Thank you so much again to Jeremy Sharp. We got our first Subaru from you last year. Unfortunately when Sandy hit, we lost our outback. First call I made to Subaru, bam! Jeremy immediately accomodated us. Ch Subaru from you last year. Unfortunately when Sandy hit, we lost our outback. First call I made to Subaru, bam! Jeremy immediately accomodated us. Chito did such an amazing job to get us our new Outback, then Frank patiently finalized everything with my 1 year old getting fussy in his office. Thanks so much for such great service! No pressure, just great service! More

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The sale representative is very good. I am please with his services. Will recommend my friends to visit this dealer. One thine I like about it: the trade-in price of my vehicle is reasonable. his services. Will recommend my friends to visit this dealer. One thine I like about it: the trade-in price of my vehicle is reasonable. More

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Phenomenally great experience working with Chito. First time I ever had a non-adversarial sales experience. I felt he was truly working with me and to help me. Extremely fair minded, friendly, and helpfu time I ever had a non-adversarial sales experience. I felt he was truly working with me and to help me. Extremely fair minded, friendly, and helpful. Very good at explaining things. I would buy another car through him in a heartbeat. More

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