Chloe Orcutt
Chloe Orcutt at Koons Tysons Chrysler Dodge Jeep Ram

Chloe Orcutt | Page 5

Marketing

Koons Tysons Chrysler Dodge Jeep Ram

2050 Chain Bridge Road
Vienna, VA 22182

3.8
85 Reviews
3.8

85 Reviews

Write a Review

85 Reviews of Chloe Orcutt

December 17, 2022

Dealership Rating
Employee Rating

They were very efficient Made the whole buying process very easy They took care of the out of state registration for us, answered all our questions and delivered everything they promised I would defini More

by Lemmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for the stellar review! We're happy to hear that our team made your buying process seamless, congrats! We appreciate your business and kind words here at Koons Tysons Chrysler Dodge Jeep Ram!

October 15, 2022

Dealership Rating
Employee Rating

I received superb and timely service during my Jeep Compass 5k service. My Service Rep was a true professional! More

by Robert.cheatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

We're always happy to help with your Jeep Compass. Thanks for stopping by Koons Tysons Chrysler Dodge Jeep Ram. See you next time!

September 15, 2022

Dealership Rating
Employee Rating

Remember the circus routine with the clown car? This is where they bring the car for service cuz it's a circus of ineptitude. More later....... More

by sesrlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jimmy Collier, Tom Ames, Delilah Ford, Laura Hall, Jeff Appel, Philip Arellano, Kenn Drake, Arlene Flanegin, Jason Gingras , Every single person that dumped me into voicemail or couldn't be bothered to call with an update so just sent txts.

Sep 16, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

I would really appreciate the chance to hear more about your experience and what we can do to improve your 1-star rating. Would you be willing to talk this through with me? If so, please give me a call. Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

Sep 15, 2022

sesrlewis responded

Car has been there for 6 days and counting. Still no full assessment or estimate on cost/time to complete repairs. Now I am told that the tech assigned to my vehicle isn't in today! Bozo is laughing hysterically at this epic adventure.....

August 05, 2022

Dealership Rating
Employee Rating

The initial experience was great it was later when issues came forward that they became silent. It appears customer service is non exsistent More

by Kstephenson
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Lacey

Aug 08, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

We pride ourselves on great customer service and I'm sorry to hear we've missed that mark. If you're willing, I want to better understand what's gone wrong here and do my best to assist. Please get in touch if that is the case - my contact information is listed here. Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

July 29, 2022

Dealership Rating
Employee Rating

Hassan was great to work with. He was informative and worked hard to get a deal with us done. The staff were all very helpful and answered all our questions. The dealer had many op More

by KDub
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Lacey

Jul 29, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are happy to have you as a Koons Tysons Chrysler Dodge Jeep Ram customer and we hope to work with you again down the road. Safe travels ahead!

July 29, 2022

Dealership Rating
Employee Rating

You get better and better every year I like how you pay attention to your customers happiness More

by matthews.leander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

This feedback means so much to us! Thank you for choosing Koons Tysons Chrysler Dodge Jeep Ram and for sharing your experience with our team. Drive safely until we see you again!

July 17, 2022

Dealership Rating
Employee Rating

The service rep was attentive and knowledgable. They used the warranty where possible and had my car ready at the time promised. More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taher

Jul 18, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

We're happy to hear our commitment to exceptional customer care stood out to you. Thank you for being a fan and we look forward to seeing you at Koons Tysons Chrysler Dodge Jeep Ram again next time.

July 11, 2022

Dealership Rating
Employee Rating

Excellent service. Polite service and fixed the problem. The mechanic went with me to confirm that it was fixed. More

by Dhall47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David

Jul 11, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for this great rating and review! We're delighted you enjoyed working with our team here at Koons Tysons Chrysler Dodge Jeep Ram.

June 21, 2022

Dealership Rating
Employee Rating

i inquire on a red truck 2021 to see if it was avaliable and also i had a trade in 2019 4 dr crew cab pearl dove white larimie 2level and they never responeded More

by rubenguzman1
Recommend Dealer
No
Jun 22, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

Ruben, I apologize for any delay in getting back to you. I will share this review with my team but also want to assist with your truck search however I can. Please give me a call, if you are willing - my line is 703-356-0400 x17646. Best, Michaela Puckett - Customer Relations Manager

June 15, 2022

Dealership Rating
Employee Rating

Responsive and proactive communication. Follow up after work is very good. The work itself is very competent and professional. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Koons Tysons Chrysler Dodge Jeep Ram responded

David, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Koons Tysons Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back!

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